Books

All books are published by Quality Press and are available through ASQ. For more information or to place an order call ASQ at (800) 248-1946 (outside North America, 414-272-8575) or fax 414-272-1734.

 

Supplier Management Handbook

James L. Bossert, Editor

This book offers a very thorough examinaton of all facets of procurement quality activities. It explains how supplier management relates to ISO 9000 quality standards and Malcolm Baldrige National Quality Award criteria.

Contents: Why Procurement Quality? · How Does Your Supplier See You? · Basic Issues: Specifications, Record Keeping, Site Inspection, Measurement Assurance, Communications, from Ship-to-Stock, and Data Evaluation · Supplier Certification · How to Conduct a Supplier Survey · How to Evaluate a Supplier's Product · How to Establish Effective Quality Control for the Small Supplier · Procurement Quality in the Food Industry

1994, 364 pages, ISBN 0-87389-284-4, Hardcover.
Trim 6 x 9, Includes 6 appendices.

Item: H0840, ASQ Member Price: $38.50, List Price: $43.00


Supplier Certification: A Continuous Improvement Strategy

Richard A. Maass, John O. Brown, and James L. Bossert

This guide for supplier certification is provided by using a nuts-and-bolts approach to implementing certification. The information follows Deming's model of plan, do, check, act and brings it to the supplier certification arena with precision.

Contents: Introduction to Certification · Supplier Approval, Measurement · General Certification Criteria · Bulk Process Industries · Piece Part Industries · Data Collection for Certification · System Administration · Problem Solving · Commitment and Quality Agreements · Postcertification Activities · Certification Maintenance · Decertification and Recovery · Benefits of Certification

1990, 141 pages, ISBN 0-87389-083-3, Softcover.

Item: H0592, ASQ Member Price: $24.50, List Price: $27.00


Back to ASQ CSD Website

Updated: 06/10/97