CSD Speakers List

Looking for a speaker for a conference, seminar or section program? Contact one of the following speakers. If you are interested in having your name added to the list, e-mail Jim Oven (include all the information shown).
Scott Ward

Factory Manager
Coleman Powermate
2137 North Broadway
New Ulm, MN 56073

Tel: (507) 359-7416
Fax: (507) 359-9169
TQM
QC Tools
Teams
Reliability
Supplier Evaluation
Fee: None

Expenses: Yes

Honorarium: Expected
Pradip V. Mehta, PE, CQA

Chief Quality Audit Testing and Analysis,
QA Division
Army and Air Force Exchange Service
P.O. Box 660202
Dallas, TX 75266-0202

Tel: (214) 312-2710
Fax: (214) 312-6166
Email: pradip_mehta@aafes.e-mail.com
Various Quality Subjects, Including:

What is Quality?
Why is Quality Important?
Developing a Supplier Assistance Program.
Implementing a Supplier Quality Assistance Program.
Quality Systems Audit.
Fee: None

Expenses: Yes

Honorarium: Accepted
John Cachat

IQS, Inc.
19706 Center Ridge Road
Cleveland, OH 44116-3637

Tel: (216) 333-1344
Fax: (216) 333-3752
E-mail: sales@iqs.com
Computerization of ISO9000 and QS9000.
Computerizing Quality.
Integrated Process Management.
How to Prepare for and Survive a Quality Audit.
Fee: Yes

Expenses: Yes

Honorarium: None
Massey Ghatavi

BTI Services, Inc.
375 Finley Avenue, Suite 203
Ajax, Ontario, Canada L1S 2E2

Tel: [Work] (905) 686-0101
Tel: [Home] (905) 427-9120
Fax: (905) 686-8101
E-mail: massey@btii.com
ISO9000 Series.
QS9000.
Business Process Improvement.
Business Re-Engineering.
Supplier Partnership and Performance.
ISO14000
.
Fee: Yes

Expenses: Yes

Honorarium: Accepted
Casmir M. Welch

280 Jefferson Drive
Pittsburgh, PA 15228-2111

Tel: (412) 343-1813
E-mail: caswelch@aol.com
Total Quality in Sales.
Fee: Yes

Expenses: Yes

Honorarium: Expected
Marabeth (Beth) Webb

Chevron Products Co.
555 Market Street
Room 716
San Francisco, CA 94105

Tel: [Work] (415) 894-5511
Tel: [Home] (415) 892-3068
Fax: [Work] (415) 894-1297
Fax: [Home] (415) 892-0210
E-mail: mfwe@chevron.com
Customer Satisfaction Management.
Customer Alliances.
Linking Customer Satisfaction Directly to The Bottom Line.
Electronic Commerce
Fee: None

Expenses: Yes

Honorarium: Accepted
Guiomar (Gil) Andrade

P.O. Box 765
28 Pearson Drive
Byfield, MA 01922-1430

Tel: [Work] (617) 899-2719 Ext. 173 Tel: [Home] (508) 462-1645
Fax: (617) 894-5785
E-mail: andradeg@panametrics.com
Supplier Partnerships - ISO, MIL, et al.
ISO9000 Implementation - The Easy Way.
ISO10011 Auditing vs CQA Auditing.
TQM - With or Without ISO9000 as a Base.
Supplier Assessments.
TSQA Total Strategic Quality Through Auditing.
Supplier Partnering in an ISO Quality Environment.
Auditing Techniques - Practical Tips For Success.
Fee: None

Expenses: Yes

Honorarium: Accepted
Alan Lowe

504 South Poplar Street
Bucyrus, OH 44820

Tel: [Work] (419) 683-1500
Tel: [Home] (419) 562-8346
Fax: [Work] (419) 683-2843
Fax: [Home] (419) 562-0078
Supplier Surveys.
Building Partnerships.
Supplier Self-Certification.
Others As Requested.
Fee: None

Expenses: Yes

Honorarium: Accepted
Darby Checketts

Cornerstone Professional Development
P.O. Box 20817
Mesa, AZ 85277-0817

Tel: (602) 654-0811
Fax: (602) 654-0812
Website: www.astonish-customers.com
Customer Astonishment: The Total Service Commitment™.
Team Effectiveness: Foundation of Organizational Success™.
Positive Communication/Customer Interaction Skills™.
The Ultimate Quality Commitment: To Be Customer Need Driven™.
The Customer Need Focused Professional™
Fee: Yes

Expenses: Yes

Honorarium: None
John O. Brown

General Manager - Quality
Tompkins Associates
840 Hampton Course
West Chicago, IL 60185

Tel: [Work] (630) 472-1524
Tel: [Home] (630) 231-6648
Fax: (630) 472-1523
E-mail: john_o_brown@compuserve.com
Supplier Cerification
Demand Flow and Supplier Management
Audits For Continuous Improvement
Fee: Conditional - may be waived - Contact speaker for more details.

Expenses: Conditional - may be waived - Contact speaker for more details.

Honorarium: Expected if fee is waived.
Michael W. Gozzo

The Total Business Consulting Group, Inc.
P.O. Box 2758
Aptos, CA 95001-2758

Tel: (831) 688-8354
Fax: (831) 688-8356
E-mail: mgozzo@tbcgroup.org
Website: The TBC Group
Quality.
Purchasing.
Manufacturing Processes.
Leadership/People.
Customer Relations.
Materials Management.
General Directions.
Fee: Conditional - may be waived - Contact speaker for more details.

Expenses: Yes

Honorarium: Expected if fee is waived.
Brenda M. Cox

BMW Manufacturing Corp.
P.O. Box 11000
Spartanburg, SC 29304-4100

Tel: (864) 989-5910
Fax: (864) 989-6290
Supplier Certification.
Improving Your Supplier Programs.
Supplier System Assessments.
Problem Solving (Real vs Quick Fix).
Fee: None

Expenses: Yes

Honorarium: Accepted
Roy Lantz

Roy Lantz Seminars
P.O. Box 669094
Marietta, GA 30066-0102

Tel: 800-643-3280
Fax: (770) 971-4550
E-mail: go4it@mindspring.com
Website: www.mindspring.com/~go4it
Quality and Long-Term Vendor - Customer Relationships.
Quality at The Personal Habit Level (QPHL).
Fee: Yes

Expenses: Yes

Honorarium: None
Mohammad Hashim, CQE, CRE

59 Granville Road
Southfields
London, England, UK SW18 5SE

Tel: [Home] 0181-871-0476
Fax: 01203 - 216912
Quality Control, SPC in Automotive Industry.
Quality Assurance and Related Topics - Setup and Implementation of ISO9000/QS9000 Quality Systems.
Software QA and TQM.
Reliability
ISO9000/QS9000 Training.
AQP, FMEA, TQM
Fee: Conditional - may be waived - Contact speaker for more details.

Expenses: Yes

Honorarium: Expected if fee is waived.
Victor Murawa, Lindsay Jackson, Mike Murray, or Matthias Burger

Grant Thorton LLP
500 Pillsbury Center North
200 South Sixth Street
Minneapolis, MN 55402-1459

Tel: (612) 332-0001
Fax: (612) 332-8361
Taking the Customer Temperature.
How Standards Assist in Meeting Customer and Supplier Satisfaction.
ISO9000.
ISO14000.
CE Marking - MDD; IVD Machinery.
QS9000.
TE9000.
EN46000.
QSR.
Supply Chain Management.
Fee: None

Expenses: None

Honorarium: Accepted
Duane A. Floyd, CQE, CQA

1505-6E Bridford Parkway
Greensboro, NC 27407

Tel: [Work] (910) 498-4171
Tel: [Home] (910) 294-7879
Fax: (910) 498-5042
E-mail: dafloyd@bellsouth.net
TQM.
Quality Auditing.
Customer Supplier Relations.
Customer Supplied Training.
ISO9000.
Quality Tools.
Fee: None

Expenses: Yes

Honorarium: Accepted
Jerome Council, Manager
Regulatory Affairs & Quality Assurance

Medtronic Functional Diagnostics Zinetics, Inc.
79 West 4500 South, Suite 12
Salt Lake City, UT 84107

Tel: (801) 284-8200
E-mail: jerome.council@medtronic.com
Process Assurance Methods-Metrology
Managing A Supplier Quality Program
Administering An Internal Audit Program
ISO 9000 Training
ISO 9000 Documentation
FDA Quality System Regulation
Human Side Of Customer Service
Quality Auditing: Dynamics For Effectiveness
Fee: None

Expenses: Yes

Honorarium: None
Thomas I. Schoenfeldt

9910 Shadyside
Livonia, MI 48150

Tel: (734) 522-0587
Fax: (734) 522-0587 (Call voice first)
E-mail: Tschoenfeldt@juno.com
Suppliers Relationships - The New Role
Supplier Relationships
Effective Supplier Relationships
Other Papers Related to Customer/Supplier Relationships.
Fee: None

Expenses: Yes

Honorarium: Accepted
Patrick H. Norausky

President
GLOMAXX
16 Knollbrook Lane East
Painted Post, NY 14870

Tel: [Work] (607) 936-8784
Tel: [Home] (607) 962-7586
Fax: (607) 936-8784
E-mail: glomaxspch@aol.com
Website: www.glomaxx.com
Creativity & Innovation.
Customer & Supplier Innovation Teams.
Supply Chain Management.
Breakthrough Supplier-Customer Relationships.
Process & System Analysis.
Customer-Supplier Assessments.
Fee: None

Expenses: Yes

Honorarium: Accepted
Updated: 10/15/98

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