QAD Meeting Minutes

October 5, 1996, Los Angeles, CA

 
A. Call to Order and Quorum
 
Chairman Charlie Robinson called the meeting to order at 8:00 a.m. An 
attendance sheet was routed for signatures. A quorum of at least 15 
regular members in good standing was determined to be present. The 
agenda was reviewed and the topic of Liaison was added to the Vice 
Chair-Technical agenda.
 
B. Secretary's Report (Richard Powe)
 
Moved by Archie Bice, seconded by Janet Muschlitz to accept the
minutes as published in the August 1996 "Vista." Passed by voice vote.
 
C. Chairman's Report (Charlie Robinson)
 
Charlie Robinson presented information on the Quality Audit Division. As 
a Division we have much to be proud of: three high quality newsletters 
per year, published "Regional Councilors' Handbook," soon to be 
published "Quality Audit Handbook," successful conference with over 550 
attendees, CQA program, two ASQC Fellows, fantastic membership growth, 
three business meetings a year, and various council meetings.
 
D. Treasurer's Report (Dick Baehr)
 
Dick Baehr reports that as of August 31, 1996, the QAD net worth is
$349,106. Price Waterhouse audited the QAD accounts during their
annual audit of ASQC and found everything to be in order. The annual
Division audit of the QAD accounts was held in July for FY95 and
everything was found to be in order.
 
E. 1997 Conference Chair (Dave Kildahl)
 
The conference will be February 27-28, 1997, at the Westin Airport
Hotel (formally known as the DoubleTree Airport Hotel) at 5400 West 
Century Blvd., Los Angeles. (310-216-5858). The tour of Universal 
Studios may still occur, however it will not be the comprehensive audit 
originally envisioned. There will be four tracks and a publicity 
brochure will be issued sometime in November. Attendance will be limited 
to 600 including complementary registrants. All attendees will receive a 
special printing of the new "Quality Audit Handbook." There will be two 
pre-conference tutorials: "Models for Software Quality" and "The 
Performance-Based Auditing Process."
 
E1. 1998 Conference Chair (Dennis Arter)
 
Dennis discussed the process of narrowing the selection of a site of
the 1998 conference to two: Renaissance Cleveland Hotel or the Galt
House Hotel in Louisville. The price of the rooms may be the deciding 
factor. The conference would probably fill the entire hotel in Cleveland 
which would give us the advantage of being the only client for the days 
the conference is held. The Louisville site would be less expensive. 
Information about each site was provided to interested attendees.
 
F. Vice Chair-Administration (Wendy Finnerty)
 
In the past, the Regional Councilor slate of nominees has been almost 
automatic without consideration for how active the councilor has been. 
For the 1997-98 slate, the degree of activity will be considered; 
therefore, there may be some openings. Anyone interested in being a 
Regional Councilor should contact Wendy at 201-426-2860. The "Regional 
Councilors' Handbook" is now under configuration control through our 
Publications Committee and a revision is currently being developed. Any 
suggested changes should be forwarded to Wendy Finnerty.
 
F1. Auditing Committee (David Kelly)
 
The committee consists of: David Kelly, Jim Scott, and Don Mutziger.
The QAD Treasurer's FY96 financial records were audited on July 13,
1996. The results indicate that the treasurer properly followed ASQC 
procedures and normal accounting procedures. A report of the results was 
signed by all three members of the committee and submitted to the QAD 
Chair.
 
F2. Bylaws Committee (Bob Trepanier) no report
 
F3. Examining Committee (Jeff Jaswa)
 
Jeff described the function of the examining committee. They process 
applications for membership upgrade to Senior or Fellow.
 
F4. Newsletter (Dennis Arter)
 
The "Vista" newsletter was published in August 1996. No one has yet been 
found to replace Dennis as Editor.
 
F5. Membership (Mike Dempsey) no report
 
F6. Publicity (Mike Beeler) no report
 
G. Vice Chair-Technical (Dennis Arter)
 
There has been a lot of activity on the technical side. The "Quality
Audit Handbook" is being published. A special printing of the current
version of Q10011 Guidelines for Auditing Quality Systems was sent to 
all QAD members whose dues were current as of July 1996.
 
G1. Certification Committee (Dale Reaver)
 
The committee is currently revising the "Body of Knowledge" (BOK) to 
clarify issues and make it better. If conflicts arise, Linda Reinhart 
contacts J. P. Russell, Archie Bice, and Dale Reaver (the Chairs of the 
Publications, Standards, and Certification Committees). This group will 
be known as the Standards Stewardship Committee.
 
G2. Program Committee (Chuck Carlson)
 
The date and time of the QAD session at the 51st AQC Program in
Orlando is: Tuesday, May 6, 1997; 8:00-10:00 a.m. Les Easter is the
Division Session Manager. The National Aeronautics and Space
Administration (NASA) will provide the speakers and the focus for the 
QAD session. Wally Baker is our Technical Session Manager.
 
G3. Publications (J.P. Russell)
 
The "Quality Audit Handbook" should be issued by the 1997 QAD
conference. The price of the handbook has not been determined at this 
time. Reviews of the handbook manuscript have resulted in a list of
common problems users have with the Body of Knowledge and the quality
audit standards. This information has been passed on to the Standards
Committee and the Certification Committee for resolution. The
publication of the "Quality Audit Handbook" is running 20% under budget
and on schedule.
 
The tri-fold brochure telling about the QAD has now been published
and has been made available for conferences. This brochure will also
be made available in the "Regional Councilors' Handbook." If anyone
wants copies of the brochure they should contact Mike Beeler,
Publicity Committee Chair, at 505-844-2842.
 
The QAD "Regional Councilors' Handbook" will be updated during the
fourth quarter of this year. Any suggested changes should be
forwarded to Wendy Finnerty.
 
G4. Standards Committee (Archie Bice)
 
The committee met on October 4, 1996, where a list of issues was
developed:
 
1.  Differing Terminology
2.  Multiple Audit Standards
3.  Standards committee charter
4.  Terms contained in BOK
5.  What is a management audit
6.  Audit responsibilities related to legal and safety concerns
7.  Auditor qualifications: lead auditor versus auditor competency
    in the international arena
8.  Auditor certifications
9.  Compliance versus management auditing
10. Performance based auditing
11. Assessment type auditing
12. Auditor participation in solutions 
13. Auditor requirements to know statistics
14. System versus process 
 
The organization of the ANSI Z-1/ASQC Standards Committee was
presented and the status of the latest efforts to revise the ISO
10011 was discussed. Progress toward revision has been slow. After
three years of work an outline has been developed however no new text
has been developed.
 
There is a move toward competency-based auditors in the international
arena. Competency based as opposed to experience and education (i.e.
what can we do to ensure that the auditor is competent based on his
skills, temperament, motivation, and knowledge rather than merely
accepting the auditor on the basis of education and number of years
in service).
 
Decisions:
 
1. ISO 8402 (ANSI/ASQC A8402) will serve as our definition
   standard
2. Conflicts between the BOK, 10011, 8402, and Handbook should be
   communicated to the QAD Standards Committee Chair
3. Definitions will be eliminated from the CQA brochure (Users
   will be directed to the Handbook and A8402)
4. When conflicts arise during the BOK revision process, Linda
   Reinhart will communicate with J. P. Russell, Archie Bice, and
   Dale Reaver to seek clarification
 
G5. Liaison
 
-Institute of Internal Auditors (IIA) Representative (Dennis Arter)
 
The IIA has not been open yet to meeting with the QAD because they
simply don't know what we do. Dennis made a presentation to the IIA
Committee on Quality to help with the communication.
 
-Registrar Accreditation Board (RAB) Representative (Cindy Lee Miller)
 no report
 
H. Near Term Actions-QAD in 2010 (Charlie Robinson) 
 
The QAD Mission was revised during the annual business meeting in
Chicago last May. The ASQC strategic plan was developed and published
(Item number BO695). Now it is time to rethink/update/revise the
strategic plan for the QAD. The ASQC/QAD Strategy is to cover eight
topics:
 
- Products and Services
- Membership
- Organization Strength/Leadership
- National Issues Involvement
- Research 
- Image/Outreach
- Communication
- Certification
 
The August 1996 issue of "Vista" contains more detail concerning these
topics. In order to accomplish this task of revising our strategic
plan to align with National, Ken Love has volunteered to be the focal
point. Anyone who has comment should provide input to Ken at
610-391-9496. Results will be published in "Vista."
 
I. Open Forum (Charlie Robinson)
 
Dennis Arter expressed concern that members do not understand the
value of using the ASQC Net (Bulletin board). Currently 508 QAD
members have signed up to use the system; however, there has been
little activity. Dennis wants feed back regarding its usefulness.
Suggestions for use of this ASQC Net within the QAD should be sent to
Dennis at  or ASQCNET: Arter.D.Div.Audit.
 
There was considerable discussion from the floor considering
development of a central focal point for volunteers. Several
individuals indicated they had volunteered but had received little or
no feedback. The Executive Committee met after the General Business
Meeting and decided to make the Secretary duties include
establishment of a volunteer list. Anyone wanting to get involved
within the Division should contact Richard Powe at 4000 E. Twain; Las
Vegas, NV 89121; (W) 702-794-1480, (H) 702-434-3576, (e-mail)
 to express their area of interest.
Richard will add the volunteer to the list, pass on the information
to the appropriate person(s) within the Division, and follow-up with
feedback to the volunteer regarding what is happening in their area
of interest.
 
AQC Orlando Plans
 
1998 Conference Committee:
Saturday, May 3, from 8 a.m. to noon.
 
Business Meeting:
Saturday, May 3, from 1 to 5 p.m.
 
The Standards Stewardship Committee:
Sunday, May 4, from 8 a.m. to noon
 
Standards Committee:
Sunday, May 4, from 1 to 5 p.m.
 
Strategic Planning:
Sunday, May 4, from 1 to 5 p.m. in the Hospitality Suite
 
J. Adjournment
 
Dave Kildahl moved adjournment. Archie Bice seconded the motion.
Passed by voice vote. Charlie Robinson adjourned the meeting.
 
K. Attendees:
 
The following members of the ASQC Quality Audit Division attended the
General Business meeting on Saturday, October 5, 1996, in Los Angeles.
They are awarded 0.6 ASQC Recertification Units for this participation.
 
Dennis Arter
Richard M. Baehr
Douglas L. Berg
Archie E. Bice
Urmil Desai
Wendy Finnerty
William M. Harral
Jeffery A. Jaswa
David A. Kelly
David Kildahl
Kenneth S. Love
Kurt J. Miller
Ted R. Miller
Janet L. Muschlitz
Donald R. Mutziger
Richard E. Powe
Dale E. Reaver
Terry L. Regel
Linda A. Reinhart
Charles B. Robinson
J. P. Russell
Stephen Sheng
Quitman White