Quality Management
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- The 8 Practices of Exceptional Companies : How Great Organizations Make the Most of Their Human Assets
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- Jac Fitz-Enz / Hardcover / Published 1997
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- Academic Initiatives in Total Quality for Higher Education
- Harry V. Roberts (Editor) / Hardcover / Published 1995
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- Achieve Total Quality
- David Hutchins / Hardcover / Published 1992
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- Achieving Total Quality Management : A Program for Action
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- Michel Perigord, Perigord Michael / Hardcover / Published 1991
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- Acid Rain (Earth at Risk)
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- Peter Tyson / Library Binding / Published 1992
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- Actual Experiences of a Ceo : How to Make Continuous Improvement in Manufacturing Succeed for Your Company
- Hank McHale / Hardcover / Published 1995
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- After the Quality Audit : Closing the Loop on the Audit Process
- J. P. Russell, Terry Regel / Hardcover / Published 1996
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- Air Alert : Rescuing the Earth's Atmosphere
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- Christina G. Miller, Louise A. Berry / School & Library Binding / Published 1996
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- Air Quality Control : Formation and Sources, Dispersion,m Characteristics and Impact of Air Pollutants-Measuring Methods, Techniques for Reduction Of)
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- Gunter Baumbach / Hardcover / Published 1996
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- Apparel Manufacturing : Sewn Product Analysis
- Ruth E. Glock, Grace I. Kunz / Hardcover / Published 1995
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- Applying Total Quality Management to Systems Engineering (Artech House Professional Development and Technology Management Library)
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- Joe Kasser / Hardcover / Published 1995
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- Applying Total Quality to Sales
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- Cas Welch, Pete Geissler / Hardcover / Published 1995
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- Assessment and Control of Software Risks (Yourdon Press Computing)
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- Capers Jones, T. Capers Jones / Hardcover / Published 1994
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- At the Service Quality Frontier : A Handbook for Managers, Consultants, and Other Pioneers
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- Mary M. Losardo, Norma M. Rossi / Paperback / Published 1993
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- Atmosphere in Danger (Man-Made Disasters)
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- Jane Walker / School & Library Binding / Published 1993
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- Auditing for Environmental Quality Leadership : Beyond Compliance to Environmental Excellence
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- John T. Willig (Editor), Environmental Auditing Roundtable / Hardcover / Published 1995
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- Automating Business Process Reengineering : Using the Power of Visual Simulation Strategies to Improve Performance and Profit (Prentice-Hall internati
- Gregory A. Hansen / Hardcover / Published 1997
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- Avoiding the Pitfalls of Total Quality
- Charles C. Poirier, Steven J. Tokarz / Hardcover / Published 1996
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- Back on the Quality Track : How Organizations Derailed & Recovered
- Kathryn Huddleston / Hardcover / Published 1995
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- Baldridge Quality System : The Do-It-Yourself Way to Transform Your Business
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- Stephen George / Hardcover / Published 1992
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- The Baldrige Award for Education : How to Measure and Document Quality Improvement
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- Jerome S. Arcaro / Paperback / Published 1995
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- The Banking Revolution : Positioning Your Bank in the New Financial Services Marketplace (Bankline Publication)
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- Thomas W. Harvey, Tom Harvey / Hardcover / Published 1996
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- Benchmarking : A Signpost to Excellence in Quality and Productivity
- Bengt Karlof, et al / Hardcover / Published 1994
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- Benchmarking : A Tool for Continuous Improvement (The Coopers & Lybrand Performance Solutions)
- C.J. Ncnair, et al / Paperback / Published 1994
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- Benchmarking for Best Practice : Continuous Learning Through Sustainable Innovation
- Mohamed Zairi / Hardcover / Published 1996
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- Benchmarking for Best Practices : Winning Through Innovative Adaptation
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- Christopher E. Bogan, Michael J. English / Hardcover / Published 1994
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- Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal, State, and Local Agencies (Jossey-Bass Public a
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- Patricia Keehley (Editor), et al / Hardcover / Published 1996
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- Benchmarking for Competitive Advantage
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- Robert J., Jr. Boxwell / Hardcover / Published 1994
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- Benchmarking-Theory and Practice
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- Asbjorn Rolstadas (Editor) / Hardcover / Published 1995
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- Best Practice Benchmarking : An International Perspective
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- Sylvia Codling / Hardcover / Published 1996
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- Beyond Quality : New Standards of Total Performance That Can Change the Future of Corporate America
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- Jerry Bowles, Joshua Hammond / Paperback / Published 1993
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- Beyond Total Quality Management : Toward the Emerging Paradigm (McGraw-Hill Series in Management)
- Greg Bounds, et al / Hardcover / Published 1994
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- Beyond Tqm
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- Robert Louis Flood / Hardcover / Published 1993
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- Biological Assessment and Criteria : Tools for Water Resource Planning and Decision Making
- Wayne S. Davis, Thomas P. Simon / Hardcover / Published 1995
Our Price: $79.95
- Blueprint for Quality : How Training Can Turn Strategy into Real Improvement (The Jossey-Bass Management Series)
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- Ted Cocheu / Hardcover / Published 1994
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- Break-Through Process Redesign : New Pathways to Customer Value
- Charlene B. Adair, Bruce A. Murray / Hardcover / Published 1994
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- Breakthrough Management : How to Convert Priority Objectives into Results
- Giorgio Merli / Hardcover / Published 1995
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- Building a Total Quality Culture
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- Joe Batten / Paperback / Published 1993
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- Building the High-Performance Sales Force
- Joe Petrone, Joseph A. Petrone / Hardcover / Published 1994
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- Building the Invisible Quality Corporation : The Executive Guide to Transcending Tqm
- Kevin R. Maromonte / Hardcover / Published 1996
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- Business and the Environment
- Michael D. Rogers (Editor) / Hardcover / Published 1995
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- Business Process Benchmarking : Finding and Implementing Best Practices (The Asqc Total Quality Management)
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- Robert C. Camp / Hardcover / Published 1995
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- Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
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- H. James Harrington / Hardcover / Published 1991
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- Business Process Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process Improvement
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- H. James Harrington, et al / Hardcover / Published 1997
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- Business Process Reengineering : Breakpoint Strategies for Market Dominance
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- Henry J. Johansson, et al / Paperback / Published 1993
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- A Business Week Guide : The Quality Imperative (Business Week Guide)
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- Cynthia Green / Paperback / Published 1994
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- The Businessuses of American't and Change
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- William Lareau, Andrea Tanner (Illustrator) / Paperback / Published 1992
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- By What Method? : Leading Large-Scale Quality and Productivity Improvement Efforts
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- D. Scott Sink / Paperback / Published 1996
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- Cases in Total Quality Management
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- John S. Oakland, Leslie J. Porter / Hardcover / Published 1994
Our Price: $45.95
- Cases in Total Quality Management : Manufacturing and Services
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- Jay H. Heizer, Jay Nathan / Paperback / Published 1997
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- The Change Agent's Handbook : A Survival Guide for Quality Improvement Champions
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- David W. Hutton / Hardcover / Published 1994
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- Clean Air (Earth at Risk)
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- Edward Edelson / Library Binding / Published 1992
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- Clean Water (Earth at Risk)
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- Karen J. Barss / Library Binding / Published 1992
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- The Clean Water Act 20 Years Later
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- Robert W. Adler, et al / Hardcover / Published 1993
Our Price: $57.00
- The Clean Water Act 20 Years Later
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- Robert W. Adler, et al / Paperback / Published 1993
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- Closer Look at ...Acid Rain (Closer Look At...)
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- Alex Edmonds / Library Binding / Published 1997
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- Closing the Quality Gap : Lessons from America's Leading Companies
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- Alexander Hiam / Hardcover / Published 1992
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- Commit to Quality
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- Patrick L. Townsend, Joan E. Gebhardt / Paperback / Published 1990
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- Comparing Iso 9000, Malcolm Baldridge, and the Sei Cmm for Software : A Reference and Selection Guide
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- Michael O. Tingey / Hardcover / Published 1996
Our Price: $59.95
- Competitive Dominance : Beyond Strategic Advantage and Total Quality Management : How to Stun Your Competition, Surprise Your Customers, Excite You a
- Victor Tang, Roy Bauer / Hardcover / Published 1995
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- Competitive Product Development : A Quality Approach to Succeeding in the 90s and Beyond
- Rudolph G. Boznak, Audrey K. Decker / Hardcover / Published 1993
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- Conserving the Atmosphere (Conserving Our World)
- John D. Baines / Library Binding / Published 1990
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- Continual Improvement in Government : Tools & Methods
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- Jerry W. Koehler / Paperback / Published 1996
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- Continuous Improvement in Operations : A Systematic Approach to Waste Reduction
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- Alan Robinson (Editor) / Hardcover / Published 1993
Our Price: $48.75
- Continuous Improvement Tools : A Practical Guide to Achieve Quality Results (Quality Improvement) Vol 1
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- Richard Y. Chang, Matthew E. Niedzwiecki / Paperback / Published 1994
Our Price: $12.95
- Continuous Improvement Tools : A Practical Guide to Achieve Quality Results (Quality Improvement) Vol 2
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- Richard Y. Chang, Matthew E. Niedzwiecki / Paperback / Published 1994
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- Continuous Process Improvement : A Practical Guide to Improving Processes for Measurable Results (Quality Improvement)
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- Richard Y. Chang / Paperback / Published 1994
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- The Control Theory Manager : Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and
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- William Glasser / Paperback / Published 1995
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- Corporate Diagnosis : Setting the Global Standard for Excellence
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- Thomas L. Jackson, Constance E. Dyer / Hardcover / Published 1996
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- Cost-Effective Diagnostic Imaging : The Clinician's Guide
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- Zachary D. Grossman, et al / Paperback / Published 1994
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- Creating a Customer-Centered Culture : Leadership in Quality, Innovation, and Speed
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- Robin L. Lawton / Hardcover / Published 1993
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- Creating High Performance Organizations : Practices and Results of Employee Involvement and Total Quality Management in Fortune 1000 Companies)
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- Edward E., Iii Lawler, et al / Paperback / Published 1995
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- Creating Quality in the Classroom
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- Janice Arcaro / Hardcover / Published 1995
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- Creativity, Innovation, and Quality
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- Paul E. Plsek / Hardcover / Published 1997
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- Curing Health Care : New Strategies for Quality Improvement (Jossey-Bass Health Series)
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- Donald M. Berwick, et al / Hardcover / Published 1990
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- Customer and Market-Driven Quality Management
- Johnson A. Edosomwan / Hardcover / Published 1993
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- Customer Inspired Quality : Looking Backward Through the Telescope (Warren Bennis Executive Briefing Series)
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- James G. Shaw / Hardcover / Published 1996
Our Price: $22.95
- Customer Inspired Quality : Looking Backward Through the Telescope (Warren Bennis Executive Briefing Series)
- James G. Shaw / Hardcover / Published 1996
Our Price: $22.95
- Customer Integration : The Quality Function Deployment (Qfd) Leader's Guide for Decision Making (Qfd Leader's Guide for Decision Making)
- Doug Daetz, et al / Hardcover / Published 1995
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- The Customer-Driven Company : Managerial Perspectives on Quality Function Deployment
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- William E. Eureka, Nancy E. Ryan / Hardcover / Published 1994
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- Customer-Driven Project Management : A New Paradigm in Total Quality Implementation
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- Bruce T. Barkley, James H. Saylor / Hardcover / Published 1994
Our Price: $53.00
- Customer-Focused Quality : What to Do on Monday Morning
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- Thomas Hinton, Wini Schaeffer / Hardcover / Published 1993
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- Data Quality for the Information Age (Artech House Computer Science Library)
- Thomas C. Redman / Hardcover / Published 1996
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- The Death and Life of the American Quality Movement
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- Robert E. Cole (Editor) / Hardcover / Published 1995
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- Delivering Effective Training Sessions Techniques for Productivity (50 Minute Series)
- Geri. McArdle / Paperback / Published 1994
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- Deming : The Way We Knew Him
- Frank Voegl, Frank Voehl / Hardcover / Published 1995
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- Deming's Profound Changes : When Will the Sleeping Giant Awaken?
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- Kenneth T. Delavigne, J. Daniel Robertson / Hardcover / Published 1994
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- Design and Management of Service Processes : Keeping Customers for Life (Engineering Process Improvement Series)
- Rohit Ramaswamy / Paperback / Published 1996
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- Designing Products and Services That Customers Want (Management Master Series)
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- Bob King, Robert King / Paperback / Published 1996
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- Destination : Quality : How Our Small-Volume Building Firm Used Tqm to Improve Our Business
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- Gilbert J. Veconi, Charles, A. Layne / Hardcover / Published 1996
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- Development Effectiveness : Strategies for Is Organizational Transition (The Ernst & Young Information Managemnt)
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- Ernst, et al / Hardcover / Published 1994
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- Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process
- Peter Merrill / Hardcover / Published 1997
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- Documenting and Auditing for Iso 9000 and Qs-9000 : Tools for Ensuring Certification or Registration
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- D. H. Stamatis / Hardcover / Published 1996
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- Documenting Quality for Iso 9000 and Other Industry Standards
- Gary E. MacLean / Paperback / Published 1993
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- E - Quality : Bridging the Total Quality Involvement Gap
- Gillian Shapiro, et al / Paperback / Published 1995
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- The Ecological Basis for River Management
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- David M. Harper, Alastair J.D. Ferguson (Editor) / Hardcover / Published 1995
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- Economic Theory for Environmentalists
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- John Gowdy, Sabine O'Hara / Hardcover / Published 1996
Our Price: $44.50
- Educational Management : Strategy, Quality and Resources (Leadership and Management in Education)
- Margaret Preedy (Editor), et al / Hardcover / Published 1997
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- Effective Product-To Market Management : A Quality Issue
- Harald Vorstman / Paperback / Published 1993
Our Price: $35.00