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Total Quality Management (TQM)

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The Essence of Total Quality Management (Essence of Management Series) ~ Usually ships in 24 hours
John Bank / Paperback / Published 1993
Our Price: $19.95
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Academic Initiatives in Total Quality for Higher Education
Harry V. Roberts (Editor) / Hardcover / Published 1995
Our Price: $50.00

Achieve Total Quality
David Hutchins / Hardcover / Published 1992
Our Price: $13.97 ~ You Save: $5.98 (30%)

Achieving Total Quality Management : A Program for Action ~ Ships in 2-3 days
Michel Perigord, Perigord Michael / Hardcover / Published 1991
Our Price: $53.25

Actual Experiences of a Ceo : How to Make Continuous Improvement in Manufacturing Succeed for Your Company
Hank McHale / Hardcover / Published 1995
Our Price: $16.80 ~ You Save: $7.20 (30%)

Applying Total Quality Management to Systems Engineering (Artech House Professional Development and Technology Management Library) ~ Ships in 2-3 days
Joe Kasser / Hardcover / Published 1995
Our Price: $67.00

Applying Total Quality to Sales ~ Ships in 2-3 days
Cas Welch, Pete Geissler / Hardcover / Published 1995
Our Price: $10.50 ~ You Save: $4.50 (30%)

Auditing for Environmental Quality Leadership : Beyond Compliance to Environmental Excellence ~ Ships in 2-3 days
John T. Willig (Editor), Environmental Auditing Roundtable / Hardcover / Published 1995
Our Price: $59.95

Automating Business Process Reengineering : Using the Power of Visual Simulation Strategies to Improve Performance and Profit (Prentice-Hall internati
Gregory A. Hansen / Hardcover / Published 1997
Our Price: $27.96 ~ You Save: $6.99 (20%)

Avoiding the Pitfalls of Total Quality
Charles C. Poirier, Steven J. Tokarz / Hardcover / Published 1996
Our Price: $29.00

Back on the Quality Track : How Organizations Derailed & Recovered
Kathryn Huddleston / Hardcover / Published 1995
Our Price: $19.57 ~ You Save: $8.38 (30%)

Baldrige Quality System : The Do-It-Yourself Way to Transform Your Business ~ Ships in 2-3 days
Stephen George / Hardcover / Published 1992
Our Price: $23.07 ~ You Save: $9.88 (30%)

The Baldrige Award for Education : How to Measure and Document Quality Improvement ~ Usually ships in 24 hours
Jerome S. Arcaro / Paperback / Published 1995
Our Price: $31.96 ~ You Save: $7.99 (20%)

Benchmarking for Best Practice : Continuous Learning Through Sustainable Innovation
Mohamed Zairi / Hardcover / Published 1996
Our Price: $56.95

Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal, State, and Local Agencies (Jossey-Bass Public a ~ Ships in 2-3 days
Patricia Keehley (Editor), et al / Hardcover / Published 1996
Our Price: $34.95

Benchmarking-Theory and Practice ~ Ships in 2-3 days
Asbjorn Rolstadas (Editor) / Hardcover / Published 1995
Our Price: $92.95

Best Practice Benchmarking : An International Perspective ~ Ships in 2-3 days
Sylvia Codling / Hardcover / Published 1996
Our Price: $27.97 ~ You Save: $11.98 (30%)

Beyond Quality : New Standards of Total Performance That Can Change the Future of Corporate America ~ Ships in 2-3 days
Jerry Bowles, Joshua Hammond / Paperback / Published 1993
Our Price: $7.20 ~ You Save: $1.80 (20%)

Beyond Total Quality Management : Toward the Emerging Paradigm (McGraw-Hill Series in Management)
Greg Bounds, et al / Hardcover / Published 1994
Our Price: $65.00

Beyond Tqm ~ Ships in 2-3 days
Robert Louis Flood / Hardcover / Published 1993
Our Price: $80.00

Break-Through Process Redesign : New Pathways to Customer Value
Charlene B. Adair, Bruce A. Murray / Hardcover / Published 1994
Our Price: $18.87 ~ You Save: $8.08 (30%)

Breakthrough Management : How to Convert Priority Objectives into Results
Giorgio Merli / Hardcover / Published 1995
Our Price: $60.00

Building a Total Quality Culture ~ Ships in 2-3 days
Joe Batten / Paperback / Published 1993
Our Price: $7.96 ~ You Save: $1.99 (20%)

Building the High-Performance Sales Force
Joe Petrone, Joseph A. Petrone / Hardcover / Published 1994
Our Price: $18.87 ~ You Save: $8.08 (30%)

Building the Invisible Quality Corporation : The Executive Guide to Transcending Tqm
Kevin R. Maromonte / Hardcover / Published 1996
Our Price: $59.95

Business Process Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process Improvement ~ Ships in 2-3 days
H. James Harrington, et al / Hardcover / Published 1997
Our Price: $27.97 ~ You Save: $11.98 (30%)

Business Process Reengineering : Breakpoint Strategies for Market Dominance ~ Ships in 2-3 days
Henry J. Johansson, et al / Paperback / Published 1993
Our Price: $30.36 ~ You Save: $7.59 (20%)

The Businessuses of American't and Change ~ Ships in 2-3 days
William Lareau, Andrea Tanner (Illustrator) / Paperback / Published 1992
Our Price: $10.36 ~ You Save: $2.59 (20%)

By What Method? : Leading Large-Scale Quality and Productivity Improvement Efforts ~ Ships in 2-3 days
D. Scott Sink / Paperback / Published 1996
Our Price: $24.00 ~ You Save: $6.00 (20%)

Cases in Total Quality Management ~ Ships in 2-3 days
John S. Oakland, Leslie J. Porter / Hardcover / Published 1994
Our Price: $45.95

Cases in Total Quality Management : Manufacturing and Services ~ Usually ships in 24 hours
Jay H. Heizer, Jay Nathan / Paperback / Published 1997
Our Price: $33.95

The Change Agent's Handbook : A Survival Guide for Quality Improvement Champions ~ Ships in 2-3 days
David W. Hutton / Hardcover / Published 1994
Our Price: $17.47 ~ You Save: $7.48 (30%)

Closing the Quality Gap : Lessons from America's Leading Companies ~ Ships in 2-3 days
Alexander Hiam / Hardcover / Published 1992
Our Price: $16.07 ~ You Save: $6.88 (30%)

Comparing Iso 9000, Malcolm Baldridge, and the Sei Cmm for Software : A Reference and Selection Guide ~ Ships in 2-3 days
Michael O. Tingey / Hardcover / Published 1996
Our Price: $59.95

Competitive Dominance : Beyond Strategic Advantage and Total Quality Management : How to Stun Your Competition, Surprise Your Customers, Excite You a
Victor Tang, Roy Bauer / Hardcover / Published 1995
Our Price: $25.87 ~ You Save: $11.08 (30%)

Continual Improvement in Government : Tools & Methods ~ Ships in 2-3 days
Jerry W. Koehler / Paperback / Published 1996
Our Price: $27.96 ~ You Save: $6.99 (20%)

The Control Theory Manager : Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and ~ Ships in 2-3 days
William Glasser / Paperback / Published 1995
Our Price: $8.00 ~ You Save: $2.00 (20%)

Corporate Diagnosis : Setting the Global Standard for Excellence ~ Ships in 2-3 days
Thomas L. Jackson, Constance E. Dyer / Hardcover / Published 1996
Our Price: $65.00

Creating a Customer-Centered Culture : Leadership in Quality, Innovation, and Speed ~ Ships in 2-3 days
Robin L. Lawton / Hardcover / Published 1993
Our Price: $15.37 ~ You Save: $6.58 (30%)

Creating High Performance Organizations : Practices and Results of Employee Involvement and Total Quality Management in Fortune 1000 Companies) ~ Ships in 2-3 days
Edward E., Iii Lawler, et al / Paperback / Published 1995
Our Price: $67.00

Creating Quality in the Classroom ~ Ships in 2-3 days
Janice Arcaro / Hardcover / Published 1995
Our Price: $20.97 ~ You Save: $8.98 (30%)

Creativity, Innovation, and Quality ~ Ships in 2-3 days
Paul E. Plsek / Hardcover / Published 1997
Our Price: $21.00 ~ You Save: $9.00 (30%)

Customer and Market-Driven Quality Management
Johnson A. Edosomwan / Hardcover / Published 1993
Our Price: $20.97 ~ You Save: $8.98 (30%)

Customer Inspired Quality : Looking Backward Through the Telescope (Warren Bennis Executive Briefing Series) ~ Ships in 2-3 days
James G. Shaw / Hardcover / Published 1996
Our Price: $22.95

Customer Inspired Quality : Looking Backward Through the Telescope (Warren Bennis Executive Briefing Series)
James G. Shaw / Hardcover / Published 1996
Our Price: $22.95

Customer-Driven Project Management : A New Paradigm in Total Quality Implementation ~ Ships in 2-3 days
Bruce T. Barkley, James H. Saylor / Hardcover / Published 1994
Our Price: $53.00

Customer-Focused Quality : What to Do on Monday Morning ~ Ships in 2-3 days
Thomas Hinton, Wini Schaeffer / Hardcover / Published 1993
Our Price: $15.37 ~ You Save: $6.58 (30%)

The Death and Life of the American Quality Movement ~ Ships in 2-3 days
Robert E. Cole (Editor) / Hardcover / Published 1995
Our Price: $21.00 ~ You Save: $9.00 (30%)

Delivering Effective Training Sessions Techniques for Productivity (50 Minute Series)
Geri. McArdle / Paperback / Published 1994
Our Price: $7.96 ~ You Save: $1.99 (20%)

Destination : Quality : How Our Small-Volume Building Firm Used Tqm to Improve Our Business ~ Ships in 2-3 days
Gilbert J. Veconi, Charles, A. Layne / Hardcover / Published 1996
Our Price: $19.60 ~ You Save: $8.40 (30%)

Development Effectiveness : Strategies for Is Organizational Transition (The Ernst & Young Information Managemnt) ~ Ships in 2-3 days
Ernst, et al / Hardcover / Published 1994
Our Price: $31.50 ~ You Save: $13.50 (30%)

Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process
Peter Merrill / Hardcover / Published 1997
Our Price: $27.00

Documenting and Auditing for Iso 9000 and Qs-9000 : Tools for Ensuring Certification or Registration ~ Ships in 2-3 days
D. H. Stamatis / Hardcover / Published 1996
Our Price: $35.00 ~ You Save: $15.00 (30%)

E - Quality : Bridging the Total Quality Involvement Gap
Gillian Shapiro, et al / Paperback / Published 1995
Our Price: $15.96 ~ You Save: $3.99 (20%)

Economic Theory for Environmentalists ~ Ships in 2-3 days
John Gowdy, Sabine O'Hara / Hardcover / Published 1996
Our Price: $44.50

Educational Management : Strategy, Quality and Resources (Leadership and Management in Education)
Margaret Preedy (Editor), et al / Hardcover / Published 1997
Our Price: $89.00

Employee-Driven Systems for Safe Behavior : Integrating Behavioral and Statistical Methodologies ~ Usually ships in 24 hours
Thomas R. Krause / Hardcover / Published 1995
Our Price: $72.95

Envisioning Process As Content : Toward a Renaissance Curriculum
Arthur L. Costa (Editor), Rosemarie M. Liebmann (Editor) / Hardcover / Published 1996
Our Price: $69.95

The Essence of Total Quality Management (Essence of Management Series)
John Bank / Paperback / Published 1993
Our Price: $19.95

Essentials of Total Quality Management (Worksmart) ~ Ships in 2-3 days
Richard L. Williams / Paperback / Published 1994
Our Price: $8.76 ~ You Save: $2.19 (20%)

Even More Games Trainers Play : Experiential Learning Exercises ~ Ships in 2-3 days
Edward E. Scannell, John W. Newstrom / Paperback / Published 1994
Our Price: $19.96 ~ You Save: $4.99 (20%)

The Executive Guide to Implementing Quality Systems ~ Ships in 2-3 days
Peter Mears, Frank Voehl / Hardcover / Published 1995
Our Price: $27.97 ~ You Save: $11.98 (30%)

Fast Focus on Tqm : A Concise Guide to Companywide Learning ~ Ships in 2-3 days
Derm Barrett / Hardcover / Published 1994
Our Price: $14.00 ~ You Save: $6.00 (30%)

First Time Quality : Practical Applications of Quality Principles in the Design, Development, and Manufacturing of Any Product ~ Ships in 2-3 days
Gustavo Denicola / Paperback / Published 1996
Our Price: $19.96 ~ You Save: $4.99 (20%)

The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization : Participant's Workbook (The Drucker Fundation Self-Assessment) ~ Ships in 2-3 days
Peter F. Drucker / Paperback / Published 1994
Our Price: $11.95

Focused Quality : Managing for Results ~ Ships in 2-3 days
Harvey K. Brelin (Editor), et al / Paperback / Published 1995
Our Price: $15.16 ~ You Save: $3.79 (20%)

Focused Quality : Managing for Results ~ Ships in 2-3 days
Harvey K. Brelin, et al / Hardcover / Published 1994
Our Price: $27.97 ~ You Save: $11.98 (30%)

For Entrepreneurs Only : Success Strategies for Anyone Starting or Growing a Business ~ Ships in 2-3 days
Wilson L. Harrell / Hardcover / Published 1994
Our Price: $15.37 ~ You Save: $6.58 (30%)

Four Days With Dr. Deming : A Strategy for Modern Methods of Management (Engineering Process Improvement Series) ~ Ships in 2-3 days
William J. Latzko, David M. Saunders / Paperback / Published 1995
Our Price: $35.45

Gemba Kaizen : A Commonsense, Low-Cost Approach to Management ~ Ships in 2-3 days
Masaaki Imai / Hardcover / Published 1997
Our Price: $17.47 ~ You Save: $7.48 (30%)

Global Impact : Award Winning Performance Programs from Around the World ~ Ships in 2-3 days
Sylvia B. Odenwald, William G. Matheny / Hardcover / Published 1996
Our Price: $24.50 ~ You Save: $10.50 (30%)

Global Quality : A Synthesis of the World's Best Management Methods Programs ~ Ships in 2-3 days
Richard Tabor Greene / Hardcover / Published 1993
Our Price: $52.50 ~ You Save: $22.50 (30%)

The High-Value Manager : Developing the Core Competencies Your Organization Demands ~ Ships in 2-3 days
Florence M. Stone, Randi Toler Sachs / Hardcover / Published 1996
Our Price: $17.47 ~ You Save: $7.48 (30%)

A History of Managing for Quality : The Evolution, Trends, and Future Directions of Managing for Quality ~ Ships in 2-3 days
J.M. Juran (Editor) / Hardcover / Published 1995
Our Price: $28.00 ~ You Save: $12.00 (30%)

Human Resource Management Perspectives on TQM : Concepts and Practices ~ Usually ships in 24 hours
Stephen B. Knouse (Editor) / Hardcover / Published 1996
Our Price: $40.00

Human Resources Management and the Total Quality Imperative
Carla C. Carter / Hardcover / Published 1994
Our Price: $59.95

I Know It When I See It : A Modern Fable About Quality
John Guaspari / Paperback / Published 1991
Our Price: $7.96 ~ You Save: $1.99 (20%)

Implementing an Environmental Audit : How to Gain Competitive Advantage Using Quality and Environmental Responsibility (Financial Times Series)
Grant Ledgerwood, et al / Hardcover / Published 1994
Our Price: $31.50 ~ You Save: $13.50 (30%)

Implementing Iso 14000 : A Practical, Comprehensive Guide to the Iso 14000 Environmental Management Standards ~ Ships in 2-3 days
Tom Tibor (Editor), Ira Feldman (Editor) / Paperback / Published 1996
Our Price: $52.00 ~ You Save: $13.00 (20%)

Implementing Total Quality ~ Ships in 2-3 days
David L. Goetsch, Stanley Davis / Paperback / Published 1995
Our Price: $52.00

Implementing Tqm : Competing in the Nineties Through Total Quality Management
Joseph R. Jablonski / Hardcover / Published 1992
Our Price: $34.95

Implementing Tqm in Small & Medium-Sized Organizations : A Step-By-Step Guide ~ Ships in 2-3 days
Richard M. Hodgetts / Hardcover / Published 1995
Our Price: $18.87 ~ You Save: $8.08 (30%)

Improving R & D Perfomance the Juran Way ~ Ships in 2-3 days
Al Endres, the Juran Institute / Hardcover / Published 1997
Our Price: $31.50 ~ You Save: $13.50 (30%)

Improving Software Quality : An Insider's Guide to Tqm (Wiley Series in Software Engineering Practice)
Lowell Jay Arthur / Hardcover / Published 1993
Our Price: $52.00

Improving Student Learning : Applying Deming's Quality Principles in Classrooms
Lee Jenkins / Hardcover / Published 1996
Our Price: $30.00

In Search of Quality : 4 Unique Perspectives, 43 Different Voices ~ Ships in 2-3 days
Ken Shelton (Editor), Stephen R. Covey / Hardcover / Published 1996
Our Price: $14.00 ~ You Save: $6.00 (30%)

Incredibly American : Releasing the Heart of Quality ~ Ships in 2-3 days
Marilyn R. Zuckerman, Lewis J. Hatala / Hardcover / Published 1992
Our Price: $13.97 ~ You Save: $5.98 (30%)

Information Service Excellence Through Tqm : Building Partnerships for Business Process Reengineering and Continuous Improvement ~ Ships in 2-3 days
Timothy Braithwaite / Hardcover / Published 1994
Our Price: $17.47 ~ You Save: $7.48 (30%)

Insights to Performance Excellence, 1997 : An Inside Look at the 1997 Baldrige Award Criteria
Mark L. Blazey / Paperback / Published 1997
Our Price: $37.00

Integrating Qs-9000 With Your Automotive Quality System
D. H. Stamatis / Paperback / Published 1996
Our Price: $28.00 ~ You Save: $7.00 (20%)

Integrating Reengineering With Total Quality ~ Ships in 2-3 days
Joseph N. Kelada / Hardcover / Published 1996
Our Price: $31.50 ~ You Save: $13.50 (30%)

Introduction to Total Quality : Quality Management for Production, Processing, and Services ~ Ships in 2-3 days
David L. Goetsch, et al / Hardcover / Published 1996
Our Price: $68.00

Iso 9000 : A Comprehensive Guide to Registration, Audit Guidelines, and Successful Certification
Greg Hutchins / Hardcover / Published 1993
Our Price: $29.75 ~ You Save: $12.75 (30%)

Iso 9000 : Motivating the People, Mastering the Process, Achieving Registration! ~ Ships in 2-3 days
David Stevenson Huyink, Craig Westover / Hardcover / Published 1994
Our Price: $31.50 ~ You Save: $13.50 (30%)

The Iso 9000 Almanac 1994-95
Eric D. Peters (Editor), Inc. Timeplace / Hardcover / Published 1994
Our Price: $52.50 ~ You Save: $22.50 (30%)

Iso 9000 and Beyond : From Compliance to Performance Improvement ~ Ships in 2-3 days
H. J. Harringon, et al / Hardcover / Published 1996
Our Price: $20.97 ~ You Save: $8.98 (30%)

The Iso 9000 Book : A Global Competitor's Guide to Compliance and Certification ~ Ships in 2-3 days
John T. Rabbitt, Peter A. Bergh / Hardcover / Published 1994
Our Price: $18.87 ~ You Save: $8.08 (30%)

Iso 9000 Implementation for Small Business ~ Ships in 2-3 days
James L. Lamprecht / Hardcover / Published 1996
Our Price: $26.60 ~ You Save: $11.40 (30%)

Iso 9000 Quality Systems Handbook ~ Ships in 2-3 days
David Hoyle / Paperback / Published 1994
Our Price: $33.56 ~ You Save: $8.39 (20%)

The Juran Prescription : Clinical Quality Management (Jossey-Bass Health) ~ Ships in 2-3 days
Kathleen Jennison Goonan / Hardcover / Published 1995
Our Price: $36.45