iso14000-digest Monday, June 16 1997 Volume 02 : Number 005
----------------------------------------------------------------------
Date: Mon, 26 May 1997 12:17:00 -0400
From: "MJ \"Mark\" Saarelainen"
Subject: Training and Quality System Implementation: QSBN May 1997
Copyright 1997 Markku J. Saarelainen
QUALITY SYSTEMS BEHAVIOR NEWSLETTER
May, 1997
by
Markku J. Saarelainen
The Importance of Communication and Training Systems during the Development
and Implementation of Quality Systems
As we all know it is very important to have adequate training for personnel
so they can perform their work activities adequately and effectively. In
addition, it is very important to provide training of basic processes and
operational systems and communicate these systems and processes clearly
including communicating the Quality Policy and any relevant Quality
Objectives to everybody in the organization to ensure that these are
understood and then implemented. The creation of the right expectations is
important in the organization always. In addition, to enable and create any
necessary technical capabilities and skills, it is important to provide
necessary training including technical and specific behavioral training to
transform individuals from their current situation to the desired situation,
where individuals can implement effectively quality system policies,
procedures and processes. When personnel is transformed to the desired
capability level, it is important to empower and motivate individuals to
achieve set objectives and goals. This shall help the whole organization to
be transformed and lead towards its vision.
Training and communication systems vary from one organization to another.
Depending on organizational resources and capabilities an organization may
establish more or less formal systems to implement these activities. The
utilization of training systems shall focus on specific technical skills and
capabilities, process knowledge and any relevant organizational and
behavioral communication. Although smaller organizations do often have less
formal or defined systems, these systems can still be very effective and
meet all necessary needs. Training may be based on "On-the-Job" training and
skill development including on-going training activities; no formal training
programs are necessarily established and provided for new or transferred
personnel. However, expectations are created and communicated so that
individuals can independently develop their skills and capabilities to
achieve desired objectives and results. ISO 9000 standards do specify some
general requirements for training systems within ISO 9000 compliant quality
systems. Basically, training needs have to be identified, training programs
need to be developed, training needs to be provided, completed training
activities reviewed and evaluated and relevant training records have to be
kept and maintained (this is very helpful for future audits and
verifications). If necessary, additional improvement to training activities
can be initiated and completed ("continuous training improvement cycle"). In
addition, smaller organizations may maintain "personnel skills /
capabilities matrix" that can be used for identifying training needs,
planning training and maintaining necessary training records.
Who is responsible for establishing, developing and implementing training
systems and ensuring that these systems are effective? Basically, personnel
who have the authority to commit resources (mostly financial) to training
and communication activities. Development and implementation
responsibilities can be delegated / assigned to specific individuals who
have capabilities and motivation to complete these tasks satisfactorily.
Often training functions or human resource departments are administering and
coordinating company-wide training programs. In addition, department
managers, supervisors or leaders are facilitating and administering
necessary training activities within their departments to ensure that
personnel has adequate capabilities and process knowledge. There are also
differences between training and communication activities. Basically,
communication is broader and is done by various organizational functions,
when training does include many aspects of communications. For example,
Accounting and Sales Marketing are communicating various important and
relevant information to the rest of the organization. In practice,
individuals who have certain objectives in their agendas shall implement
necessary training and communication processes and activities to ensure that
their objectives can be achieved satisfactorily. Training records are often
maintained by designated functions such as HR, but in many cases
(especially, small and medium size organizations), individual department
managers / supervisors are maintaining training records and other
documentation (training plans, schedules and others).
Before the implementation of the training system very careful considerations
should be given to the following concerns: Who does the training system
serve? What are the main objectives of the training system? What are the
main processes in the system? Are all necessary forms and record keeping
practices defined and developed? What is the overall budget for training
activities? These are some questions and there are many more. It is
important not to establish or develop training systems just for the sake of
providing training activities, but the training program does have to add the
real value to the organization by improving quality, efficiency,
productivity and organizational capabilities. The idea is to help an
organization to transform from point A to point B by developing specific and
situational capabilities. It is also very important to evaluate and analyze
skill development activities to ensure that maximum benefits and advantages
can be obtained from training processes. There is no need to provide
training for anybody, if there are no adequate expectations to implement new
skills effectively. In addition, the complete implementation of a training
loop (from the initial identification of training needs to the assessment
and evaluation of training effectiveness) should be implemented and audited
regularly to ensure the optimum effectiveness of training activities. There
may be many reasons why some training activities are not effective and it is
important for any organization to manage all training related resources
closely to minimize any unnecessary waste in resource allocation and
utilization.
Copyright 1997 Markku J. Saarelainen
- --------------------------------------
M J 'Mark' Saarelainen
P.O.Box 1672, Roswell, GA 30077, USA
Tel: USA-(770)-998-7855
FAX: USA-(770)-232-1425
Email: mjsus@ix.netcom.com
DISCLAIMER:
No thought written in this message is a statement
of any organization by which I am employed or for
which I work.
- -------------------------------------
------------------------------
Date: Tue, 27 May 1997 10:24:35 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: BOUNCE iso14000@quality.org: Non-member submission from [Russ DeVilbiss ] (fwd)
NOTE: Respond *both* to the poster's address (see below the dotted line)
and to the list's posting address, OR as directed in the posting, but
definitely NOT to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Tue, 27 May 1997 09:45:04 -0400 (EDT)
From: Russ DeVilbiss
To: "'Phil Rooney'" ,
"'ISO 14000 Discussion List'"
Subject: Noncompliance with Environmental Laws and Regulations
What we have here, Phil, is a failure to communicate. : )
I believe Bert Krages provided a good response to your question and
analogy. For my two cents:
In understanding the purpose of ISO 14000, one must do two things. First,
they must understand the reasoning behind the formation of the ISO 14000
series of standards. To convey this at this point would blow the email
size limits on my system. I would suggest getting one of the ISO 14000
publications out on the market that explain the entire EMS approach. One
of the reasons, in the context of this thread, is to assist an
organization in implementing environmental thinking throughout an
organization. It uses the Deming concepts of quality for identifying
environmental aspects/impacts, implementing pollution prevention, et al,
and maintaining a system to address those concerns based upon the
organization and its operating environment. As discussed in reason number
two, this system improvement in addressing environmental concerns is above
and beyond the command and control approach (stop signs and cops) to
environmental management.
The second point one must keep in mind when understanding ISO 14000 is to
differentiate between the long time US approach of command and control and
the "new" approach of ISO 14000. (Those companies such as 3M that have
been implementing EMSs for quite some time argue that the approach is
new). Traditionally, USEPA regulations have focused on command and
control of environmental pollution. For example, clean air is defined as
a certain level of criteria pollutants in the air. A printing press'
compliance to regulations is based upon capturing/controlling a certain
percent of its VOCs. (To not upset the USEPA, regulations in recent years
have begun to address pollution prevention measures). The ISO 14001 EMS
voluntary standard, on the other hand, has a company identifying its
environmental impacts and setting targets/objectives to deal with those
impacts. In setting its targets and objectives, an organization must
consider, among other things, legislative requirements (see previous
post).
In other words, command and control and ISO 14000/EMS are two distinct
approaches. The ISO 14000 series of standards are written to work with
local environmental legislation, not to replace. The EPA will probably
always have their command and control approach to environmental issues (as
they probably should).
In summary, if that is possible:
Just because one fails to stop at a stop sign does not mean ISO 14000
nonconformance. If the need to stop had been identified and a procedure
established to meet that objective, then, yes, the EMS has a
nonconformity. (As Bert said, though, the Cop will give you a ticket
regardless of your ISO 14000 status). If it is discovered the
organization has missed the fact that they need to stop at a stop sign
(i.e., previously undiscovered leaking underground tank, misinterpreted
permit requirement etc.), the ISO 14000 nonconformity then depends upon
how an organization uses the corrective action portion of ISO 14001.
Therefore, the issue is not fat cats looking for a loophole, but
understanding the purpose of ISO 14001 and its interaction with command
and control regulations.
If you would like to discuss this the old fashioned way, person to person,
feel free to give me a call!
Sincerely,
Russ DeVilbiss
ISO 14000/EMS Product Manager
ERAtech Environmental, Inc.
rdevilbiss@eratech.com
800.848.4990 x126
937.859.8998 x126
(f) 937.859.9132
- -----Original Message-----
From: Phil Rooney [SMTP:prooney@netinfo.ci.lincoln.ne.us]
Sent: Friday, May 23, 1997 12:25 PM
To: iso14000@quality.org
Subject: Re: BOUNCE iso14000@quality.org: Non-member submission from [Russ DeVilbiss ] (fwd)
Bill Casti, CQA (System Administrator) wrote:
>
> NOTE: Respond *both* to the poster's address (see below the dotted line)
> and to the list's posting address, OR as directed in the posting, but
> definitely NOT to me.
>
> Thanks.
> Bill
>
> ---------- Forwarded message ----------
> Date: Fri, 23 May 1997 08:45:04 -0400 (EDT)
> From: Russ DeVilbiss
> To: "'ISO 14000 Discussion List'"
> Subject: RE: Noncompliance with Environmental Laws and Regulations
>
> To keep the debate going. . .
>
> Since third party auditors are supposed to be using ISO 14001:1996 as the
> audit scope, what does the standard say regarding compliance issues?
>
> 4.2 (c) says that the policy "...Includes a _commitment_ to comply with
> relevant environmental legislation and regulations, and with other
> requirements to which the organization subscribes;" [my emphasis]
>
> 4.3.2 "The organization shall establish and maintain a procedure to
> identify and have access to legal and other requirements..."
>
> 4.3.3 "When establishing and reviewing its objectives, an organization
> shall consider the legal and other requirements,..."
>
> 4.5.1 "The organization shall establish and maintain a documented
> procedure for periodicall evaluating compliance with relevant
> environmental legislation and regulations."
>
> I do not read in the standard that "being in compliance" is a requirement.
> Can an organization perform these above requirements and still be out of
> compliance? I would guess yes. I believe non-conformance depends upon
> how the organization's system responds to discovering the compliance
> issue. Having worked in industry and consulting, my experience would be
> willing to lay some money on the table to say that if being out of
> compliance with a single regulatory mandate is grounds for failing an EMS
> audit, I could count on one hand all organizations who would have a 14001
> certificate to hang in their lobby.
>
> For what it's worth,
>
> Russ DeVilbiss
> ISO 14000/EMS Product Manager
> ERAtech Environmental, Inc.
>
> rdevilbiss@eratech.com
>
> 800.848.4990 x126
> 937.859.8998 x126
> (f) 937.859.9132
Okay. Let's see if I get this right.
A business makes a COMMITMENT to comply with environmental regs and
creates an EMS to provide a documentation that it wants to comply but
NEVER ACTUALLY HAS TO COMPLY? Isn't this sort of like telling the
traffic cop, "I meant to stop at the stop sign." Will the cop then say,
"Oh. In that case, it's okay." Is it a commitment if there is no action?
Is it a commitment to comply if there is no intention or effort to
comply?
Is the goal of ISO 14001 to improve and protect the environment by
taking action? Is the goal to only look like action will be taken? Is
the goal to get a pretty certificate to hang on the wall? This thread
sounds a lot like fat cats looking for loopholes in the tax code.
Phil Rooney
Lincoln-Lancaster County Health Department
Lincoln, NE
------------------------------
Date: Tue, 27 May 1997 17:01:11 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: BOUNCE iso14000@quality.org: (fwd)
NOTE: Respond *both* to the poster's address (see below the dotted line)
and to the list's posting address, OR as directed in the posting, but
definitely NOT to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Tue, 27 May 1997 16:27:01 -0400 (EDT)
From: rpojasek@sprynet.com
To: iso14000@quality.org
Subject: Meeting on "The Prevention Of Pollution"
The Engineering Foundation is sponsoring a meeting on The Prevention of
Pollution. This should provide an opportunity to discuss how this can be
integrated into ISO 14001 programs as required. The program for this
meeting is being discussed on a list server. You can subscribe by sending
an e-mail to < majordomo@engfnd.org > and typing the words SUBSCRIBE
PREVENT in the body (no subject). The only purpose of this list server is
to discuss this meeting. You can get additional information on the
meeting from the Engineering Foundation home page
http://www.engfnd.ogr/7be.html
If you have any other questions, please contact me.
Bob Pojasek
Cambridge Environmental Inc.
58 Charles St.
Cambridge, MA 02141
(617) 225-0812
(617) 225-0813 (FAX)
rpojasek@sprynet.com
------------------------------
Date: Fri, 30 May 1997 10:08:45 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: BOUNCE iso14000@quality.org: Non-member submission from [CARTERM@uni.edu] (fwd)
NOTE: Respond *both* to the poster's address (see below the dotted line)
and to the list's posting address, OR as directed in the posting, but
definitely NOT to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Fri, 30 May 1997 09:14:10 -0400 (EDT)
From: CARTERM@uni.edu
To: iso14000@quality.ORG
Subject: NPPR web site
The National Pollution Prevention Roundtables (NPPRs) ISO 14000 Workgroup
is working on an ISO 14000 page which will be added to NPPRs web site.
The NPPR is interested in developing this web site in order to facilitate
inter-state communication and information sharing. The intention of this
site is to provide information on current projects, conferences, TAG
updates, and literature. If you are interested in having your program
included on this web site, please send a half to one page summary of your
program for consideration to:
Marci Carter
Iowa Waste Reduction Center
University of Northern Iowa
75 BRC
Cedar Falls, IA 50614-0185
(319) 273-2079
(319) 273- 2926 fax
carterm@uni.edu
------------------------------
Date: Thu, 5 Jun 1997 16:51:55 -0300 (ADT)
From: oakville@cycor.ca (Pollutech Environmental Consultants)
Subject: [none]
Good day,
My name is Paul Kirby. I am presently employed by the Pollutech Group of
Companies (Environmenal Consultants) as the ISO 14000 Coordinator. My
current mandate is to get all of our companies registered under ISO 14001 by
October 1997. We are undecided on whether we will seek registrar status or
just provide consulting and training services. Our thoughts are "if we
can't register ourselves then how can we consult others on how to do so...".
I am in the process of absorbing some of the digested discussions and hope
to contribute once I have reviewed what has already been discussed...
Thanxs
Paul Kirby (oakville@pollutech.com)
POLLUTECH GROUP OF COMPANIES INC.
768 Westgate Road, Oakville, ON CANADA
oakville@pollutech.com Fax (905) 847-3840
http://www.Pollutech.com
------------------------------
Date: Mon, 9 Jun 1997 11:37:10 -0400
From: "DuPlessis, Tom"
Subject: FW:
{This message is a response to the question received from Paul Kirby of
the Pollutech Group of Companies}
Paul,
As an introduction, my name is Tom DuPlessis. I work for Westinghouse
Electric Corporation in our corporate Environmental Affairs Department.
I have been assisting several of our operations/facilities prepare for
registration to the ISO 14001 standard.
If I understood your question correctly, .........
If your company provides strictly ISO 14001 registration and/or
consulting services, I do not believe registration will benefit your
company or its customers. The foundation of the standard is that the
organization understands which of its activities impact the environment,
how those activities impact the environment, and what legal obligations
they have. With that information, the organization ensures that its
environmental management system contains at least the elements specified
in the standard and that those elements conform to the specific
requirements of the standard.
Without an activity that creates an environmental impact (much less a
significant impact), there would appear to be no need or benefit of an
EMS. I'm not a consultant, but I would assume your business and
organizational needs are different than industry's.
As someone working in industry, what I would want from a consultant is
someone who understands the intent and requirements of the standard
"inside and out", someone with an environmental background, and someone
with the "big picture" and therefore helpful in providing creative and
cost effective approaches to designing/implementing an EMS. Experience
in industry would be more important to me than knowing your company has
a piece of paper.
Whether your company is interested in being a registrar or not is, in my
opinion, a totally separate question for you to decide.
Hope that is helpful.
Best regards,
Tom DuPlessis
> ----------
> From: oakville@cycor.ca[SMTP:oakville@cycor.ca]
> Sent: Thursday, June 05, 1997 3:51 PM
> To: iso14000@quality.org
>
> Good day,
>
> My name is Paul Kirby. I am presently employed by the Pollutech Group
> of
> Companies (Environmenal Consultants) as the ISO 14000 Coordinator. My
> current mandate is to get all of our companies registered under ISO
> 14001 by
> October 1997. We are undecided on whether we will seek registrar
> status or
> just provide consulting and training services. Our thoughts are "if
> we
> can't register ourselves then how can we consult others on how to do
> so...".
>
> I am in the process of absorbing some of the digested discussions and
> hope
> to contribute once I have reviewed what has already been discussed...
>
> Thanxs
>
> Paul Kirby (oakville@pollutech.com)
>
>
>
> POLLUTECH GROUP OF COMPANIES INC.
> 768 Westgate Road, Oakville, ON CANADA
> oakville@pollutech.com Fax (905) 847-3840
> http://www.Pollutech.com
>
------------------------------
Date: Tue, 10 Jun 1997 07:32:00 -0400
From: Stan Carson
Subject: [none]
Does anybody know of any airports or publicly owned water treatment plants
that are implementing or are registered to ISO 14001.
Thanks,
Stan
Stan Carson
Program Manager - Environmental
and Pollution Prevention
Lake Erie MEP, a Division of EISC
1700 N. Westwood Ave.
Toledo, Ohio 43607-1207
stan.carson@eisc.org
Voice: 419-534-3705
Fax: 419-531-8465
http://www.eisc.org
------------------------------
Date: Tue, 10 Jun 1997 08:52:40 GMT
From: robbys@mhsys.com
Subject: RE: no need or benefit of an EMS?
Tom DuPlessis wrote previously to respond to Paul:
| Without an activity that creates an environmental impact (much less a
| significant impact), there would appear to be no need or benefit of an
| EMS. I'm not a consultant, but I would assume your business and
| organizational needs are different than industry's.
Although I agree with most of Tom's position with regard to experience in
environmental and industry for being a consultant, I believe the same
experience requirements extend to being a registrar. The statement that I
take exception with is the one above.
My position is this. Any human activity has an environmental impact. Our
very existence causes an impact (I won't get into domestic waste water
treatment but you get the idea). So if due to my existence I have, for
example, five environmental impacts, then it stands to reason that one or
more of them may be significant as determined by me. Since ISO 14001 is
written to include anyone who wishes to implement and EMS, I can use ISO
14001 to manage, mitigate or eliminate (no pun intended from the waste water
statement above) my significant impacts.
My point is this; Every activity has an impact and ISO 14001 is written
such that I can use it (and register to it if I choose) regardless if my
activity is a hot dog stand or a plutonium processing plant. If you want to
use ISO 14001 as a model for an EMS you can and should.
There is one note to point out on this regarding registration of the EMS.
Most, if not all, accreditation bodies limit registrars to the registration
of EMS's that have at least one significant aspect. Without a significant
aspect, and EMS cannot be registered but remember - who determines if an
aspect/impact is significant or not?
I look forward to your comments.
Robby G. Smith
robbys@mhent.com
------------------------------
Date: Tue, 10 Jun 1997 21:22:35 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: BOUNCE iso14000@quality.org: Non-member submission from [greenleaf@worldscope.co.uk] (fwd)
NOTE: Respond *both* to the poster's address (see below the dotted line)
and to the list's posting address, OR as directed in the posting, but
definitely NOT to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Tue, 10 Jun 1997 10:31:02 -0400 (EDT)
From: greenleaf@worldscope.co.uk
Organization: Greenleaf Publishing
To: iso14000@quality.org
Subject: ISO 14001 and Beyond
Dear Colleagues,
We would like to announce the availability of:
ISO 14001 AND BEYOND:
Environmental Management Systems in the Real World
Edited by Christopher Sheldon
Paperback 410pp. £16.95/US$30.OO ISBN 1 874719 01 2
Hardback 410pp. £29.50/US$52.OO ISBN 1 874719 06 3
Available February 28th 1997
ON SEPTEMBER 1ST 1996, ISO 14001 was published, worldwide. Written over
five years in consultation with international industrial experts,
non-governmental organisations and regulators, this environmental
management systems standard will help organisations manage their impacts
on the environment, no matter what their size, nature or location. The
implications for the future are enormous.
But what does the standard mean in the real world? What changes do
managers have to make to accomodate its principles? What decisions need
to be faced and when? Is it really going to make a difference or is it
just another case of global greenwash? Will it be another missed
opportunity for you, your organisation, or your market?
At the start of what promises to be a worldwide explosion of interest
in standardised EMSs, ISO 14001 and Beyond looks at their creation,
their use, and their limitations, attempting to discover the essential
truth about this important management tool and where it will take
industry.
ISO 14001 and Beyond assembles the leading thinkers and practitioners
in the field to record their thoughts and experiences on the new
standard, its advantages and disadvantages. The book is designed to
provide the reader with enough information with which to form an opinion
on the future, and how that will influence subsequent actions. It also
provides reassurance that, although the problems are real, so are the
solutions.
ISO 14001 and Beyond gives you the opportunity to read what some of the
best minds have made of the standard so far and what they think lies
ahead. There are reports covering a global spectrum of concern: from the
US, Russia, Japan, Canada, Germany, the UK, and more; from
multinationals, small- and medium-sized enterprises, local government,
universities and professional bodies.
ISO 14001 and Beyond provides a unique overview of progress to date and
gives the reader an informed look into the future
John Elkington
Chairman, SustainAbility, UK
This is a timely and interesting work both for environmental management
professionals and for all those interested in the business and
environment debate
Jonathon Porritt, Forum for the Future, UK
ISO 14001 and Beyond ... reminds us that any standard is a benchmark for
excellence and a catalyst for improvement and success. The case
histories and the strategic reviews alone are a source of inspiration
and competitive advantage.
Claude Fussler, Vice President, Dow Europe
ISO 14001 and Beyond is an essential book for the forward-looking ( and
- -thinking) in the late 1990's.
Oswald A. Dodds, Chairman, ISO/TC207/SC1 (EMS), Chairman BSI Committee
REsponsible for BS 7750
Table of Contents
Foreword
John Elkington, SustainAbility, UK
Introduction
Christopher Sheldon, Green Inck, UK
Section 1: Laying Down the Law: How Self-Regulation Came of Age
1. Beyond 14001: An Introduction to the ISO 14000 series
Dick Hortensius, Nederlands Normalisatie-instituut, The Netherlands
and Mark Barthel, British Standards Institute, UK
2. Neither International nor Standard: The Limits of ISO 14001 as an
Instrument of Global Corporate Environmental Management
Harris Gleckman and Riva Krut, Benchmark Environmental Consulting, USA
3. The ISO 14001 Environmental Management Systems Standard: One
American's View
Christopher Bell, Sidley and Austin, USA
4. Squaring the Circle: Fundamental Barriers to Effective Environmental
Product Labelling
Mark Smith, The Open University, UK
5. Trade, Competitiveness and the Environment
Donal O^̉Laoire, Environmental Management and Auditing Services, Ireland
6. Environmental Management Standards and Certification: Do they Add
Value?
Tim Sunderland, Arthur D. Little, UK
Section 2: Coping Strategies: Important Trends in Corporate EMS
Development
7. Environmental Management Systems: Challenges for Russian
Manufacturing Industry
Jim Hutchison, Anatoly Pichugin and Ann Smith, University of
Hertfordshire, UK
8. Attitudes and Experiences of the Japanese Business Community
vis-à-vis EMS Standards
Tomoko Kurasaka, Environmental Auditing Research Group, Japan
9. Environmental Management Systems: ISO 14001 Issues for Developing
Countries
Aidan Davy, The World Bank, USA
10. Training and Environmental Management Systems
Andy Wells, EMSi, UK
11. Environmental Management Standards: Who Cares?
Andrew Blaza and Nicky Chambers, PULSAR International, UK
12. Targeting Sustainability: The Positive Application of ISO 14001
Philip Sutton, Green Innovations, Australia
13. From EMAS to SMAS: Charting the Course from Environmental Management
to Sustainability
Andrea Spencer-Cooke, SustainAbility Ltd, UK
Section 3: Tactical Responses: Managers at the Greenface
14. Beyond ISO 14001: Ontario Hydro^̉s Environmental Management System
Phil Stoesser, Ontario Hydro, Canada
15. EMAS Implementation at Hipp in Germany
Matthias Gelber, Staffordshire University, UK
and Bernhard Hanf and Sven Hüther, Hipp, Germany
16. Training: Preparations for Maintaining Effective Environmental
Management Systems
Gabriele Crognale, MCG & Associates, USA
17. Eco-Management and Audit Scheme for UK Local Authorities (LA-EMAS):
Three Years On
Nigel Riglar, Local Government Management Board, UK
18. Environmental Management Standards: What do SMEs Think?
Ruth Hillary, Imperial College, UK
19. Towards Innovative, More Eco-Efficient Product Design Strategies
Jacqueline Cramer, Philips Consumer Electronics, Eindhoven, The
Netherlands
20. Establishing Workable Environmental Objectives
Alison Bird, Institute for Environmental Management, UK
21. Environment Risk: Assessment, Management and Prevention of Loss
David Shillito, David Shillito Associates, UK
Orders and requests for review or inspection copies should be sent to:
Greenleaf Publishing
Broom Hall
8-10 Broom hall Road
Sheffield S10 2DR
UK
Tel: +44 114 2663789
Fax: +44 114 2679403
greenleaf@worldscope.co.uk
Kind Regards
John Stuart
Publications Co-ordinator
------------------------------
Date: Thu, 12 Jun 1997 16:36:28 -0400
From: "MJ \"Mark\" Saarelainen"
Subject: ISO 14000 Report Available
Hi All,
If you like to receive a complimentary copy of the ISO 14000 Report, please,
email me the following information:
1. Your Name and Title
2. Your Company
3. Your Mailing Address
4. Your Email Address
5. Telephone / FAX Number
The report should be forwarded to you electronically after receiving your
request. Please, use the following subject heading in your message: "ISO
14000 Report Request". Please, send your request directly to my email
address: mjsus@ix.netcom.com - thanks.
My best regards,
Mark
P.S. See the foreword of this report below.
- -----------
Copyright 1996 Markku J. Saarelainen
Warning: This report, (ISO 14000 Standards in the Semiconductor Industry) is
protected by copyright law and international treaties. Unauthorized
reproduction or distribution of this report or any portion of it may result
in severe civil and criminal penalties.
- ----------------------------------------------------------------------
ISO 14000 Standards in the Semiconductor Industry
June, 1996
by
Markku J. Saarelainen
Atlanta, GA, USA
1. Foreword
The objective of this report is to introduce and discuss the ISO 14000
family standards, Environmental Management System Standards, and address
significant environmental issues relating to the semiconductor industry and
the ISO 14001 applications in this industry including various high-tech
products: integrated circuits (IC), memories such as DRAM (dynamic random
access memories), EPROMs (Electronically Programmable Memories), Printed
Circuit Boards (PCB) and various passive components such as resistors and
connectors. The report addresses many important elements in the current
environmental regulations and rules, and some specific and unique
requirements pertaining to the semiconductor industry. The objective is also
to describe some basic techniques and guidelines for implementing ISO 14000
standards and achieving the ISO 14001 registration and to describe some of
the main ISO 14001 requirements.
The objective of this report is not to provide full understanding and a
description of all detailed requirements of ISO 14000 family standards such
as ISO 14001, Environmental Management System Specification Standard.
However, the intention is to provide enough information for the user of this
report to enable him/her to do additional research and analysis to obtain an
even more advanced and higher understanding of the ISO 14000 family, basic
implementation methods and any special issues and requirements pertaining to
the semiconductor industry. The report should also help all levels of the
management to understand the basic requirements for EMSs and development
projects.
- --------------------------------------
M J 'Mark' Saarelainen
P.O.Box 1672, Roswell, GA 30077, USA
Tel: USA-(770)-998-7855
FAX: USA-(770)-232-1425
Email: mjsus@ix.netcom.com
DISCLAIMER:
No thought written in this message is a statement
of any organization by which I am employed or for
which I work.
- -------------------------------------
------------------------------
Date: Sat, 14 Jun 1997 13:02:40 -0700
From: "Rosalie A. Skefich"
Subject: Environmental Compliance Newsletter
For those that did not receive a hardcopy of my current company
newsletter by mail, it's now available on-line at:
http://www.west.net/~cstmenvl/regwaves/rw_7-97.htm
Enjoy,
Rosalie
------------------------------
Date: Sun, 15 Jun 1997 16:14:42 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: ADVERTISEMENT: Our Portable Email Addresses
Portable Email Addresses are now available for the miniscule sum of $25.00
a year, at the following domains:
CONSULTING.ORG
DIGITAL-EDUCATION.COM
HEALTHCARE.ORG
INFO-SEC.ORG
ISO-EXPERTS.COM
QUALITY.ORG
NEW! RELIABILITY.ORG
Now, you can keep your personal email address at any ISP, yet have a
low-cost address for your business email. PLUS, when you find a better
deal at some other service provider, you don't have to change your
letterhead, business cards or advertising--just let me know and I'll
redirect your portable address to your new address at your new service
provider. All this for just $25/year!
For signup and payment information, read the file at:
http://www.quality.org/html/aliases.html
Regards.
Bill
=============================================================================
Bill Casti, CQA Email: help@quality.org
- Domain Owner, QUALITY.ORG Pager: +1 800 604 6149
- List Moderator, "TQM in Manufacturing and Service Industries"
- Chairman, Electronic Media
ASQC Section 0511 (Northern VA) Section Email: E-media@quality.org
- 1997-98 Chair-elect, Executive Board, ASQC Section 0511
- Senior Administrator, Internet Systems, Fed. Emergency Mgmt. Agency (FEMA)
- North Point Director, Reston Citizens' Association Board, 1997-98
- -----------------------------------------------------------------------------
Get Your New CyberQ Teeshirt now! See the Design at
http://www.quality.org/html/teeshirts.html
=============================================================================
------------------------------
Date: Mon, 16 Jun 1997 00:12:57 -0400 (EDT)
From: "Bill Casti, CQA (System Administrator)"
Subject: Re: ADVERTISEMENT: Our Portable Email Addresses I KNOW FREE EMAIL ADDRESS ON THE WWW
Dear Mr. Chang:
Yes, I'm aware of those, too, and I continue to direct my professional
colleagues and friends to them, too, rather than to the monthly-charge
sites, when all they need is to send and receive email. The money we
charge is for the specific profession-related domain addresses, which a
lot of consultants, contractors and professionals like to have on their
letterhead and business cards.
You can also get free email accounts at the following sites:
http://www.juno.com
http://www.hotmail.com
http://www.deneg.net/email.html
and a dozen others.
I know that you'd like to think that I'm getting rich selling something
that everyone can get for free. But, the fact is that NO ONE else can
provide you or anyone else an email address at RELIABILITY.ORG or
QUALITY.ORG or any of the other domains I own, for free or for any price.
And, that's what those who have rented an address want, the domain name
attached to their name. When they ask, I continue to advise them, however,
to get a free email account and have me point their rented portable address to
it.
Regards.
Bill
P.S. "distribution@quality.org" is a null address and doesn't go anywhere
except into the ether. I'm not nearly as clueless as you might think.
On Sun, 15 Jun 1997, Shan-Chih Chang wrote:
> Hi,dear netters
>
> You can get FREE Email address at http://www.hotmail.com,
> http://www.rocketmail.com, and http://netaddress.usa.net. You don't have
> to spend any money on these Email accounts. ALL FREE.
>
> Ray.
>
> On Sun, 15 Jun 1997, Bill Casti, CQA (System Administrator) wrote:
>
> >
> > Portable Email Addresses are now available for the miniscule sum of $25.00
> > a year, at the following domains:
> >
> > CONSULTING.ORG
> > DIGITAL-EDUCATION.COM
> > HEALTHCARE.ORG
> > INFO-SEC.ORG
> > ISO-EXPERTS.COM
> > QUALITY.ORG
> > NEW! RELIABILITY.ORG
> >
> > Now, you can keep your personal email address at any ISP, yet have a
> > low-cost address for your business email. PLUS, when you find a better
> > deal at some other service provider, you don't have to change your
> > letterhead, business cards or advertising--just let me know and I'll
> > redirect your portable address to your new address at your new service
> > provider. All this for just $25/year!
> >
> > For signup and payment information, read the file at:
> >
> > http://www.quality.org/html/aliases.html
> >
> > Regards.
> > Bill
> >
> > =============================================================================
> > Bill Casti, CQA Email: help@quality.org
> > - Domain Owner, QUALITY.ORG Pager: +1 800 604 6149
> > - List Moderator, "TQM in Manufacturing and Service Industries"
> > - Chairman, Electronic Media
> > ASQC Section 0511 (Northern VA) Section Email: E-media@quality.org
> > - 1997-98 Chair-elect, Executive Board, ASQC Section 0511
> > - Senior Administrator, Internet Systems, Fed. Emergency Mgmt. Agency (FEMA)
> > - North Point Director, Reston Citizens' Association Board, 1997-98
> > -----------------------------------------------------------------------------
> > Get Your New CyberQ Teeshirt now! See the Design at
> > http://www.quality.org/html/teeshirts.html
> > =============================================================================
> >
> >
> >
> >
>
>
>
------------------------------
End of iso14000-digest V2 #5
****************************