iso14000-digest Wednesday, January 13 1999 Volume 02 : Number 043 ---------------------------------------------------------------------- Date: Wed, 11 Nov 1998 14:12:05 -0500 From: "Richard Dooley"Subject: Re: Low Hanging Fruit Jim Vasconcellos wrote: > > Hello all, > > I do project management and consulting for customers of our quality > management software. I have been finding that the two largest > issues have been document management, and Corrective Actions. I > want to know if you all consider these to be the most important > issues for organizations setting up a quality/compliance management > system, or automating one that is in place. Thank you for > responding to this informal survey. > ============================================= Jim, My experience shows that many organizations have disparate programs addressing environmental issues, but they do not have a formal system connecting all of the programs. The core (i.e., root cause) of this problem is that the organizations think the document management requirements are too strict in most EMS protocols. You also note that your system is a "quality/compliance management" system (as opposed to an environmental management system). That brings up a good point - many organizations are still primarliy interested in how the "system" is going to help keep them in (or help them attain) compliance with environmental regulations. It seems easier (at this time) for the organizations to understand how to quantify the benefits of a formal EMS in terms of compliance instead of determining how an EMS will directly affect their bottom line. However, once they go through the process of integrating environmental considerations into every aspect of the organization, they begin to see that the system is more than a "compliance" system; it slowly becomes a comprehensive EMS. I'd be interested to see what the consensus is of your survey.....best of luck! Rich __________________________ Richard Dooley Environmental Management Specialist SAIC 251 Ridge-McIntire Road Charlottesville, VA 22903 (804) 984-3562 voice (804) 984-4075 fax dooleyr@saic.com ------------------------------ Date: Thu, 12 Nov 1998 13:36:28 -0500 (EST) From: "Bill Casti (System Admin)" Subject: FYI..... - ---------- Forwarded message ---------- Date: Thu, 12 Nov 1998 12:18:04 -0500 (EST) From: tlamendola Subject: Environmental Contract Opportunities Hi all: For information on federal, state and local environmental contract opportunities, please visit http://www.ucg.com/govt/tecor.html Thank you very much. Sincerely, Tracy LaMendola, Account Rep Government Contracting Institute ------------------------------ Date: Fri, 13 Nov 1998 12:28:26 -0500 (EST) From: "Bill Casti (System Admin)" Subject: re: Joining and Leaving Lists (self-service) Here's the self-service instructions on how to handle your subscription(s) for QUALITY.ORG lists.... - ------ We use an automated list management software tool called "Majordomo" here, so all subscribe/unsubscribe messages must be directed to that tool's address. Please follow the instructions below. Please SAVE THIS FILE for future reference, too. The file of all the lists supported at QUALITY.ORG is available at: http://www.quality.org/lists/lists_at_quality.org.html Please use our Web-based MajorCool tool to subscribe/unsubscribe for any of the lists supported at QUALITY.ORG. It is located at: http://www.quality.org/cgi-bin/majordomo You can enter your email address and browse to find out which lists you're subscribed to, then check or uncheck the applicable list box to join or leave lists. It's very simple and intuitive. ============================================================================= Bill Casti, CQA Email: help@quality.org - Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 - List Moderator, "TQM in Manufacturing and Service Industries" - Chairman, Electronic Media ASQ Section 0511 (Northern VA) Section Email: E-media@asq0511.org - Internet Security Manager, FEMA (Washington DC) - ----------------------------------------------------------------------------- QUALITY RESOURCES ONLINE at: http://www.quality.org ============================================================================= ------------------------------ Date: Tue, 17 Nov 1998 15:00:14 +0000 (GMT) From: Gareth Kane Subject: ISO 14000 and the Offshore Industry I am currently researching environmental management in the Offshore Industry, in particular for shipbuilding and the fabrication of offshore structures. Does anybody have information, examples or opinions on the implementation of ISO14000 in such heavy industries? If so, I would be very interested in hearing from them. Thanks in anticipation, Gareth Kane _______________________________________________ Engineering Design Centre University of Newcastle upon Tyne, UK, NE1 7RU Tel: +44 191 222 5448 Email: gareth.kane@ncl.ac.uk _______________________________________________ ------------------------------ Date: Tue, 17 Nov 1998 17:46:56 +0100 From: "Vianna, Sidney" Subject: RE: ISO 14000 and the Offshore Industry I have not seen anything yet, in terms of ISO 14000 for shipbuilding or yard construction, but BP Oil has had it's production operations in Alaska, recently certified by DNV Certification to ISO 14001 for: The environmental management associated with the activities associated with Oil & Gas Exploration and Production, Oil and Gas Refining, and Chemical Manufacturing Thanks and regards, Sidney Vianna DNV Certification - Long Beach, CA sidney.vianna@dnv.com http://www.dnvcert.com - -----Original Message----- From: Gareth Kane [SMTP:gareth.kane@newcastle.ac.uk] Sent: Tuesday, November 17, 1998 7:00 AM To: iso14000@quality.org Subject: ISO 14000 and the Offshore Industry I am currently researching environmental management in the Offshore Industry, in particular for shipbuilding and the fabrication of offshore structures. Does anybody have information, examples or opinions on the implementation of ISO14000 in such heavy industries? If so, I would be very interested in hearing from them. Thanks in anticipation, Gareth Kane _______________________________________________ Engineering Design Centre University of Newcastle upon Tyne, UK, NE1 7RU Tel: +44 191 222 5448 Email: gareth.kane@ncl.ac.uk _______________________________________________ ------------------------------ Date: Fri, 20 Nov 1998 15:05:50 -0500 From: "Leland A. Taylor" Subject: Environmental Management Systems Hello everyone: I am part of a team in a small company working to formulate an EMS. We've gotten to the point where we want to disseminate the structure of the program to the employees on the floor and the question arises as to how best to word this in language that is clear, devoid of big words, and makes sense. The questions that need to be addressed are as follows...What is an EMS? Why have an EMS? What are the benefits of an EMS? What are employees responsibilities?...Is there a published, written document somewhere that might fit this scenerio?? In advance, I thank you for your time and effort. ------------------------------ Date: Mon, 23 Nov 1998 15:54:27 +0800 From: =?ISO-8859-1?B?0qbNriA=?= =?ISO-8859-1?B??= Subject: [none] Hello Leland, You can find what you want from ISO14000 Infor Center: http://www.iso14000.com And there is an EMS ARTICLE: "Environmental Management Systems: An Implementation Guide for Small and Medium-Sized Organizations": http://www.epa.gov/OWM/wm046200.htm Best regards, yaotong from P.R.China mailto:yaotong@163.net ------------------------------ Date: Mon, 23 Nov 1998 07:53:32 -0500 From: Stan Carson Subject: ISO 14001 and Airports I have an airport customer that is interested in ISO 14001 registration. I would appreciate any information on airports that have become registered or are implementing ISO 14001. Thanks for your assistance. Stan Carson Edison Industrial Systems Center (419) 534-3705 ------------------------------ Date: Mon, 23 Nov 1998 22:50:44 PST From: "N Z" Subject: Accreditation, Certification and Consultancy WITHOUT PREJUDICE I know that this issue has been discussed not a very long time ago. Ethically, I gave my full support that these three components should not conflict each other, in simpler words, one party cannot take all three. My question would be that what is the next move should I discover that a certification body is doing consultancy as well as certification activity...'under different divisions'. Another question, a consultant becomes accredited...is there such a thing? Final, an accreditation body that is not really qualified to accredit certification body. Please advise. Nik Zafri dibm,bbm,asmiqm,miqa,mmim,mmcni fellow PendidikNet Malaysia QHSE Management Systems Assessor Consultant, Columnist, QHSE Activist No. 3, Jalan Intan 2/8 Taman Intan Kluang 86000 Johor Darul Takzim Malaysia http://www.fortunecity.com/meltingpot/parklands/103/nikzafri.html ______________________________________________________ Get Your Private, Free Email at http://www.hotmail.com ------------------------------ Date: Tue, 24 Nov 1998 11:21:31 +0100 From: "Pepper, John" Subject: RE: Accreditation, Certification and Consultancy Dear Nik Can I suggest you try and get hold of a copy of EA Guidelines for the Accreditation of Certification Bodies for Environmental Management Systems (Ref: EA-7/02). (www.european-accreditation.org). This lays out the requirements for certification bodies. Part of your question revolves around what you mean by a "division". If you mean the certification body is linked by ownership to a "related body" which also provides consultancy, this is quite common and is permitted by these guidelines provided that the certification body can demonstrate impartiality etc. Certification bodies themselves are not permitted to offer consultancy. Yes, a firm that started as a consultancy is totally entitled to set up a certification body. The same rules however apply. One example is ERM Certificate and Verification Services. On the last point - pass. This I imagine would have to be taken up by industry and government. Hope this helps John Pepper Lead EMS Auditor DNV QA Ltd Tel: 0171 357 6080 E-mail john.pepper@dnv.com - -----Original Message----- From: N Z [SMTP:nzafri@hotmail.com] Sent: Tuesday, November 24, 1998 6:51 AM To: iso14000@quality.org Subject: Accreditation, Certification and Consultancy WITHOUT PREJUDICE I know that this issue has been discussed not a very long time ago. Ethically, I gave my full support that these three components should not conflict each other, in simpler words, one party cannot take all three. My question would be that what is the next move should I discover that a certification body is doing consultancy as well as certification activity...'under different divisions'. Another question, a consultant becomes accredited...is there such a thing? Final, an accreditation body that is not really qualified to accredit certification body. Please advise. Nik Zafri dibm,bbm,asmiqm,miqa,mmim,mmcni fellow PendidikNet Malaysia QHSE Management Systems Assessor Consultant, Columnist, QHSE Activist No. 3, Jalan Intan 2/8 Taman Intan Kluang 86000 Johor Darul Takzim Malaysia http://www.fortunecity.com/meltingpot/parklands/103/nikzafri.html ______________________________________________________ Get Your Private, Free Email at http://www.hotmail.com ------------------------------ Date: Tue, 24 Nov 1998 19:16:08 -0400 From: Reinaldo Ramirez Subject: EA-7/2 This is a multi-part message in MIME format. - --------------4300D6516FFBA3C096FA1A6E Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit This is the address in order to find out EA-7/2 http://www.european-accreditation.org/start.html ------------------------------ Date: Mon, 30 Nov 1998 13:05:47 +0100 From: "Pedro Gonçalves" Subject: Assistance in ISO 14001 Hello all, Being responsible for the implementation of an ISO 14001 EMS at my company and as we are willing to get external help, I asked and received several consultancy companies proposals. They have all basicaly the same price/hour but they vary (in large extent) in what concerns the amount of time they propose to help us in the implementation of the EMS. As there are not much experience in Portugal in the amount of time needed for the implementation of an EMS I ask you, based in your experience, what do you think would be a reasonable number of days (1day = 8 hours) in which such a proposal should be based? I mean: how many work-days (estimate, of course!) would YOU propose? My company main characteristics are: around 100 workers Electrical cable production No major environmental problems ISO 9002 certified (for 5 years) Any comments welcomed! Thanks, Pedro Gonçalves catarinos@mail.telepac.pt ------------------------------ Date: Sun, 29 Nov 1998 16:33:45 -0000 From: "Matthias Gelber" Subject: RE: Assistance in ISO 14001 Dear Pedro Before evaluating how many man days you need from a consultant you should as well give us some advice on how much comittment and time you want to invest with your organisation to put the system in place (and make it work and deliver in the longterm - some people tend to forget that). Additionally you should ask yourself how the consultant is using his or her time? Do they use it to coach your people and by that transfer knowledge? Will they produce loads of documentation (most of it might not required by the standard)? Will you possibly pay them for using you as test case?? - I know a couple of companies who fired their consultants after they realised that the one they were dealing with had not really done the homework on ISO 14001. Even big reputable consultancies sometimes have sent incompetent individuals. Please let us know what are the goals you want to achieve with ISO 14001 and how much your employees will be envolved? Having given a presentation at a national Environmental Management conference two months ago in Lisbon on ISO 14001, I had the following impression: There are some open young people in your country with some experience on ISO 14001 who are eager to get more experience without claiming that they know it all, but on the other hand there are some more established people who did not seem to have the flexibility to learn about a new standard, such as ISO 14001. I was amazed that one guy from a well established organisation in Portugal was claiming that only companies with ISO 9000 certificates would be eligible for EMS funding as they were the only ones able to handle ISO 14001. After protest from the participants there was no satisfactory explanation given and one was left with the impression that this was only an attempt to protect markets. What is your impression? Sorry for so many questions and my possibly subjective observations. Regards, Matthias Gelber - -----Original Message----- From: owner-iso14000@quality.org [mailto:owner-iso14000@quality.org] On Behalf Of Pedro Gonçalves Sent: 30 November 1998 12:06 To: iso14000@quality.org Subject: Assistance in ISO 14001 Hello all, Being responsible for the implementation of an ISO 14001 EMS at my company and as we are willing to get external help, I asked and received several consultancy companies proposals. They have all basicaly the same price/hour but they vary (in large extent) in what concerns the amount of time they propose to help us in the implementation of the EMS. As there are not much experience in Portugal in the amount of time needed for the implementation of an EMS I ask you, based in your experience, what do you think would be a reasonable number of days (1day = 8 hours) in which such a proposal should be based? I mean: how many work-days (estimate, of course!) would YOU propose? My company main characteristics are: around 100 workers Electrical cable production No major environmental problems ISO 9002 certified (for 5 years) Any comments welcomed! Thanks, Pedro Gonçalves catarinos@mail.telepac.pt ------------------------------ Date: Mon, 30 Nov 1998 20:59:33 +0000 From: Anthony J Lambert Subject: Re: Assistance in ISO 14001 At 13:05 +0100 30/11/98, Pedro Gonalves wrote: >Hello all, > >Being responsible for the implementation of an ISO 14001 EMS at my company >and as we are willing to get external help, I asked and received several >consultancy companies proposals. They have all basicaly the same price/hour >but they vary (in large extent) in what concerns the amount of time they >propose to help us in the implementation of the EMS. As there are not much >experience in Portugal in the amount of time needed for the implementation >of an EMS I ask you, based in your experience, what do you think would be a >reasonable number of days (1day = 8 hours) in which such a proposal should >be based? I mean: how many work-days (estimate, of course!) would YOU >propose? > >My company main characteristics are: >around 100 workers >Electrical cable production >No major environmental problems >ISO 9002 certified (for 5 years) To provide some context to my comments first of all, I am an independent consultant who has helped thirteen companies in the UK and Indonesia through the process of ISO 14001 development, implementation and certification. (Obviously, I didn't do the certification itself.) The number of days that I have spent on each of those thirteen consultancy contracts has varied from (if my memory is correct) 10 to 45, and if I look at what has caused the variety, it is: 1. Differences in scale: a large industrial site requires more input (from both consultant and client) than a small service-type site. 2. Differences in client involvement: if my role has been purely advisory, then the number of required days has been at the smaller end of the scale; if my role has been more involved - generating documentation, providing training, conducting audits, etc - then the number of days has been at the higher end of the scale. 3. Existence of systems: if a client has been certified to ISO 9000 (as you are) I have generally found a time saving, not least because the "bureaucratic" elements in the last half of the ISO 14001 specification have a lot in common with parts of ISO 9000. For example, your existing system (and procedure) for managing records and documentation is very likely to meet ISO 14001 requirements. (You should still check, though!). You could also add client motivation as a factor, as well as consultant factors (such as experience of consultancy personnel). These issues were raised by Matthias Gelber. One thing that might help you in committing a contract to a consultant is to split the job into two parts. (Obviously, this might not be possible given the stage that you're at.) The first part would be the planning stage, where you and the consultant carry out a gap analysis designed to determine with some degree of accuracy what effort is required to get you through ISO 14001. The gap analysis, literally, should identify the gaps in your existing systems. (And as I said before, because you have ISO 9002, the gap analysis should identify that for the last half of the specification, many of the ISO 14001 requirements are already in place and therefore minimal work may be required.) From your point of view, the gap analysis would also crystallise the consultancy day requirements: by identifying in some detail what already exists and what needs to be done, a detailed estimate of work can be produced. A gap analysis should only take a few days - maybe 3, 4 - but can only improve the process later on (and maybe save you from launching into a bigger consultancy contract than is necessary). And from the other point of view, a consultant taking on an ISO 14001 job without some form of gap analysis is potentially going to lose money (because it may take more time than was planned), unless of course they have built a large contingency fund into their bid. So I appreciate I haven't replied with a definitive answer to your question, but I hope I've nevertheless helped. Best of luck with your endeavours. Regards Anthony J Lambert The Rubicon UK ------------------------------ Date: Mon, 30 Nov 1998 19:35:51 -0500 From: HY BRAVERMAN Subject: Re: Assistance in ISO 14001 Hello Pedro, Implementation of an EMS means many things. I'm sure you have the committments of management, however, what assistance do you have from the data processing organization? All aspects and magnitude of an EMS requires specific Information Management considerations. How will you keep track of all the newly created documents, as well as legacy data? I would urge you to talk and get committmnet from the data processing management team. You should include them in the planning phases as well as design. They need to understand the scope of the work. These are my suggestions. I hope they give you a platform for greater understanding and assistance. Hy Braverman Pedro Gonçalves wrote: > > Hello all, > > Being responsible for the implementation of an ISO 14001 EMS at my company > and as we are willing to get external help, I asked and received several > consultancy companies proposals. They have all basicaly the same price/hour > but they vary (in large extent) in what concerns the amount of time they > propose to help us in the implementation of the EMS. As there are not much > experience in Portugal in the amount of time needed for the implementation > of an EMS I ask you, based in your experience, what do you think would be a > reasonable number of days (1day = 8 hours) in which such a proposal should > be based? I mean: how many work-days (estimate, of course!) would YOU > propose? > > My company main characteristics are: > around 100 workers > Electrical cable production > No major environmental problems > ISO 9002 certified (for 5 years) > > Any comments welcomed! > Thanks, > > Pedro Gonçalves > catarinos@mail.telepac.pt ------------------------------ Date: Tue, 8 Dec 1998 00:08:20 +0100 From: "Lennart Piper" Subject: Environmental Performance Assessment and ISO DIS 14031 Mail from Robert Ganzhorn, (Date: 19 November 1998 22:44) GreenWare Environmental Systems Inc (http://www.greenware.com) If you click on the next line you will find an article about, Using information technology to measure, monitor and report on environmental performance If you have problems to see the link use: http://www.greenware.com/whats_new/EPE_paper.htm This article can be a platform for discussions about the future work for ISO TC 207/SC4, SC4 plan to publish ISO 14031 and ISO TR 14032 during 1999. Hopefully SC4 will now consider the next step in the area of Environmental Performance Assessment and Environmental Performance Reporting. SC 4 will meet in Kuala Lumpur, Malaysia December 10-14 1998. I will be one of the participants in the Kuala Lumpur meeting discussing these subjects with colleagues from different countries. Best Regards, Lennart Piper http://iso14031.net/epa/epa.htm This is a web site for people interested in Environmental Performance Assessment. The contents of the web site do not represent the official positions or decisions of ISO/TC 207/SC 4.¤ If you are interested in Environmental Performance Assessment and ISO/DIS 14031 you can participate in the discussion group. ------------------------------ Date: Wed, 16 Dec 1998 21:33:19 -0500 (EST) From: "Bill Casti (System Admin)" Subject: How to join or leave email discussion lists HERE... SAVE THIS FILE, PLEASE! Here's the self-service instructions on how to handle your subscription(s) for QUALITY.ORG lists.... - ------ 1. The file of all the lists supported at QUALITY.ORG is available at: http://www.quality.org/lists/lists_at_quality.org.html 2. We use an automated list management software tool called "Majordomo" here, so all subscribe/unsubscribe messages must be directed to the URL below. Please use our Web-based MajorCool tool to subscribe/unsubscribe for any of the lists supported at QUALITY.ORG. It is located at: http://www.quality.org/cgi-bin/majordomo If you have questions or comments, send them to ME, not to the list or to Majordomo. ============================================================================= Bill Casti, CQA Email: help@quality.org - Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 - List Moderator, "TQM in Manufacturing and Service Industries" - Chairman, Electronic Media ASQ Section 0511 (Northern VA) Section Email: E-media@asq0511.org - Internet Security Manager, FEMA (Washington DC) - ----------------------------------------------------------------------------- QUALITY RESOURCES ONLINE at: http://www.quality.org ============================================================================= ------------------------------ Date: Fri, 18 Dec 1998 13:28:00 -0500 From: "Bursley, Juanita M" Subject: HS&EP BENCHMARKING SURVEY Author: Juanita M. Bursley at UCAR International Corp. Date: 12/18/98 My company is in the process of collecting benchmarking data to help reengineer and maintain an effective Health, Safety, and Environmental Program for our multinational manufacturing company. Below is a group of questions on staffing and costs that I am sending to all members of the ISO-14000 Newsgroup, in hopes that those of you affiliated with a multinational manufacturing organization would take a few minutes to provide the requested information. My intentions are to summarize the data collected and provide it to all participants that indicate an interest in seeing the results. I do not need to know the name of your company, so the information provided will be kept confidential. Please provide your response by January 8, 1999. Feel free to add any additional comments or explanations you feel appropriate to the questions below. Thank you and Happy Holidays! ******************************************************************* PLEASE do not hit reply to respond to this survey. Either send it to Juanita.Bursley@UCAR.com or fax it to (216) 676-2697. If you want a copy of the summarized results, please provide either an E-mail address, or a fax number. ********************************************************************* 1. Number of countries where you have a manufacturing presence? __ 2 - 4 countries __ 5 - 7 countries __ 7 - 9 countries __ 10 - 13 countries __ more than 13 countries 2. General Characterization of the type of Manufacturing Business? ___ Electrical ___ Transportation ___ Metals ___ Furniture ___ Paper & Allied Products ___ Chemical ___ Pharmaceutical ___ Petroleum Products ___ Other 3. Annual Sales (in U.S. Dollars - $): ___________________________ 4. Total Number of Worldwide Manufacturing Facilities: ______________ 5. Total Number of Worldwide Employees: _____________________________ 6. Total Number of Corporate HS&E Staff: ____________________________ 7. Equivalent Number of Full Time Personnel Worldwide Devoted to HS&E _____________________________________________________________________ 8. Total Annual Budget for Corporate HS&E Staff (Salaries & Expenses) _________________________________________________________(U.S. $) 9. Total Annual Budget for Worldwide HS&E (Salaries & Expenses) ________________________________________________________(U.S. $) OR IF YOU PREFER: Ratio of Annual HS&E Costs to Annual Sales: ________________________________________________________(U.S. $) 10. Do You Have an Internal Auditing Program? ___Yes ___No 11. Do You Utilize Consultants to Conduct Your Audits? ___Yes ___No ------------------------------ Date: Mon, 21 Dec 1998 23:42:37 +0100 From: "Pedro Gonçalves" Subject: Bibliography info Dear readers, Can anyone recomend me a book you found useful in helping you implement an ISO 14001 EMS? Please do not mention "ISO 14001 Certification" by Kuhre. I found it with no or very little use... :) Thanks everyone and Merry Christmas! Pedro catarinos@mail.telepac.pt ------------------------------ Date: Tue, 22 Dec 1998 14:02:00 -0500 From: HY BRAVERMAN Subject: Re: Bibliography info Pedro, """Can anyone recomend me a book you found useful in helping you implement an ISO 14001 EMS? Please do not mention "ISO 14001 Certification" by Kuhre. I found it with no or very little use... :)""" Why do you need a book? There are no real books to help you with your specific siutuation. You have to write your own and uase it for your organization. What do you want it to do? You already know all the ISO 14000 layers and requirement! The general ISO guideline help you find the holes that need to be filled in. Ask yourself and organization. What is the, "AS IS" situation? What is the "TO BE" goal? The differences between "AS IS" and "TO BE" are areas you concentrate on. That is where you develop the map to the goal. The architecture of an ems in these days are going to be fluid, ever changing, therefrore any book will be a static snapshot of a narrow period of time. That is not enough for a valuable organization to invest in. You have to do some work up fron with the help of a team you have assembled. The questions you ask are specific to your organization and the industry. You already have executive support, you will need to establish and define an information architecture. Information management architecture is a strategic element in an environmental management system. You will need the support and committment from data processing executives and managers. They will be valuable allies in the process. No book will help you, you have to write your own for your organization. This is only a small aspect of the EMS process, there is much more. Please keep in mind that a defined and committed information management plan is a critical component to an EMS, you couldn't do one without Data Processings committment. (The difference between involvement and committment is like "BACON & EGGS", the chicken is only involved, but the pig is committed.) I hope this helps you. Hy Braverman (I'm not a consultant, however, I do know industry and the role of Information Technology. I how IT can be used to help companies. I also know how mis-applied information can handicap companies to be competitive inferior ity. Information Technology ia a weapon to be used by wise and committed staff to win new and sustained business.) Hy Braverman ------------------------------ Date: Tue, 22 Dec 1998 19:55:10 -0400 From: Reinaldo Ramirez Subject: Re: Bibliography info "Pedro Gonçalves" wrote: > Dear readers, > > Can anyone recomend me a book you found useful in helping you implement an > ISO 14001 EMS? > Please do not mention "ISO 14001 Certification" by Kuhre. I found it with no > or very little use... :) > > Thanks everyone and Merry Christmas! > > Pedro > > catarinos@mail.telepac.pt Try Implementing ISO 14000 by Tom Tibor and Ira Feldman; Irwin Professional Publishing; The McGraw-Hill Companies, Inc. 1997. ISBN-0-7863-1014-6. Excellent Book!. Reinaldo Ramirez Caracas, Venezuela. ------------------------------ Date: Tue, 22 Dec 1998 21:52:54 -0500 From: Joe Maillet Subject: Re: Bibliography info Pedro Gonçalves wrote: > > Dear readers, > > Can anyone recomend me a book you found useful in helping you implement an > ISO 14001 EMS? > Please do not mention "ISO 14001 Certification" by Kuhre. I found it with no > or very little use... :) > > Thanks everyone and Merry Christmas! > > Pedro > > catarinos@mail.telepac.pt A "neat" little booklet published by the Canadian Standards Association entitled "The ISO 14000 Essentials" is very helpful guide. CSA 178 Rexdale Boulevard Etobicoke, Ontario Canada M9W 1R3 ISBN 0-921347-55-3 Joe ------------------------------ Date: Thu, 07 Jan 1999 15:00:40 -0800 From: Burton Hamner Subject: new Sustainable Business webspace Greetings ISO 14'ers! Greetings Infoterrans! This is to let you know I have put up a new webspace on Sustainable Business and I would like to get your opinions on it. It covers a LARGE number of business/environment topics with links to resources all over the web. I am going to be revising it based on feedback from the "in crowd". Suggestions and corrections are welcome! The address is www.mindspring.com/~bhamner Best wishes Burton Hamner ******************************************************* Burton Hamner - - Adjunct Professor, Asian Institute of Management, Manila, Philippines - - President, Hamner Associates, LLC 4343 4th Avenue NW, Seattle, Washington, 98107 tel/fax: 206-789-5499 email: bhamner@mindspring.com VISIT the SUSTAINABLE BUSINESS WEBSPACE and my home pages at: web: http://www.mindspring.com/~bhamner ******************************************************* ------------------------------ Date: Fri, 08 Jan 1999 08:36:46 +0800 From: "Patrick S.W.Fong" Subject: Sustainable Values Dear Listers, I am urgently looking for some definitions (please quote the source if there is any) and papers that talk about "sustainable values". Many thanks for your help. Patrick Fong __________________________________________________________ Patrick S.W. Fong Assistant Professor Department of Building & Real Estate, Hong Kong Polytechnic University, Hung Hom, Kowloon, HONG KONG. Tel: +(852) 2766 5801 Fax: +(852) 2764 5131 or 2764 2572 E-mail: bspafong@polyu.edu.hk Website: http://home.bre.polyu.edu.hk/~bspafong/ __________________________________________________________ ------------------------------ Date: Wed, 13 Jan 1999 20:00:27 +0100 From: "Pedro Gonçalves" Subject: Thanks Dear 14k'ers, Thank you all for the suggestions you made concerning interesting bibliography regarding the implementation of an ISO 14000 EMS. It's amazing the amount of publications already available when you go through Amazon or Barnes & Noble. The problem is chosing one! Your suggestions will certainly help me. Thanks (obrigado) again Pedro Gonçalves ------------------------------ End of iso14000-digest V2 #43 *****************************