ISO 9000-3 Digest Friday, 24 May 1996 Volume 01 : Number 017
In this issue:
Non-member submission from [Henry Schneider ] (fwd)
FYI: Call for Participation - SEPG Conference 97 (fwd)
Announcement: International SPICE Symposium '96, Acapulco Mexico , (fwd)
FYI: UCSC-ISO 9000 Seminar - Exploding the Myths (fwd)
ANNOUN: Software Industry Quality Forum Meeting
----------------------------------------------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Thu, 16 May 1996 22:40:54 -0400 (EDT)
Subject: Non-member submission from [Henry Schneider ] (fwd)
NOTE: Respond only to the poster's address (see below) and/or to the
list, not to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Thu, 16 May 1996 15:13:28 -0400
From: Henry Schneider
To: "'ISO 9000-3 List'" ,
Subject: REQ: Software Rqmts Writing Workshop
- ------ =_NextPart_000_01BB4331.E53784A0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
We are a small software developer (90 people) in Houston, Texas and most =
of our workforce does not have experience in setting and writing =
requirements or writing detailed design specs. I am concerned that if =
left alone, there is the potential for wasting precious resources in =
writing unusable and untestable software documents. Therefore I would =
like to hold a software requirements writing workshop for our staff. I =
am just starting on this journey and have not yet located any materials =
or trainers that offer this type of seminar. If you can help me or know =
of anyone who could, please e-mail me privately at henry@fse.com. I =
would prefer to work with someone from the Houston area if at all =
possible.
Thanks,
Henry Schneider
Manager of Systems & Procedures
FutureSoft
- ------ =_NextPart_000_01BB4331.E53784A0
Content-Type: application/ms-tnef
Content-Transfer-Encoding: base64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- ------ =_NextPart_000_01BB4331.E53784A0--
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Thu, 16 May 1996 22:44:12 -0400 (EDT)
Subject: FYI: Call for Participation - SEPG Conference 97 (fwd)
NOTE: Respond only as directed in the following advisory message. Do not
respond to me.
Bill
- ---------- Forwarded message ----------
Date: Thu, 16 May 96 15:19:50 EDT
From: Carol Biesecker
To: List
Subject: Call for Participation - SEPG Conference 97
Call for Participation
Software Engineering Process Group Conference 97
People - Process - Technology: Stuff That Works
Software Engineering Process Group Conference 97
San Jose Convention Center, San Jose, California
March 17-20, 1997
SEPG 97 is the international conference and exposition for software process
professionals, sponsored by the Software Engineering Institute and the Silicon
Valley Software Process Improvement Network. This four-day event brings
together representatives from government, industry, and academia for a truly
global perspective on software process improvement.
SEPG 97 builds on the success of the previous eight years of SEPG conferences
and sharpens the focus by concentrating upon the people, processes, and
technology that make software process work in the real world. This year's
conference, located in the heart of Silicon Valley, will draw upon the local
high technology environment to provide a showcase of the "stuff that
works" in software process.
The conference will include plenary sessions, invited and contributed
presentations, tutorials, panel discussions, poster sessions, and informal
birds-of-a-feather (BOF) meetings. Vendor exhibits and special off-site events
will also be offered.
Important Dates
August 1, 1996 Submission deadline for contributions
October 1, 1996 Acceptance notification mailed to authors
January 1, 1997 Camera and electronic media ready materials due
For more information about the conference, contact--
SEI Customer Relations
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Voice 412 / 268-5800
FAX 412 / 268-5758
Internet customer-relations@sei.cmu.edu
World Wide Web http://www.sei.cmu.edu
For more information about vendor exhibits, contact--
Heather Stupak
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Voice 412 / 268-1587
FAX 412 / 268-5556
Internet hstupak@sei.cmu.edu
Call For Participation
We are seeking proposals for paper presentations, tutorials, panel
discussions, and poster sessions. We welcome any submission; however, in
keeping with the conference theme, special consideration will be given to
proposals from practitioners who have a story to tell about the "stuff that
works" and "stuff that didn't work" in improving or implementing their
software processes. SEPG 97 is intended to capture the lessons learned from
actual, real-world projects.
We are looking for proposals from practitioners to describe their experiences
in subject areas like, but not limited to those below.
People
. establishing a software process training program in a diverse company
. motivating senior management to buy into software process improvement
. managing software projects at different levels of process maturity
. staffing small software projects for process improvement
. application of quality audits to process improvement
. skills needed for process improvement professionals
. handling integrated product development and IPD teams effectively
Process
. tailoring large project processes to meet small project needs
. applying software process concepts to commercial software ventures
. evolving software processes in a changing environment
. constructing the infrastructure for process improvement
. estimating cost, managing risks, and testing software
. why software process improvement was beneficial/not beneficial
. what would be done differently next time
. integrating process and technology
Technology
. automating software configuration management across wide-area,
multi-site software development
. establishing an in-process metrics program through computer
applications
. establishing common software development tools across
multiple diverse companies within the same corporation
. using automation effectively to minimize paperwork and manual processes
. top 10 process improvement tools
. models of process improvement
. application of reuse and re-engineering technologies
Upon selection for participation, final submission of camera-ready materials
will require the execution of a copyright release.
Proposal Specifications
Tutorials
Tutorials have always been an important part of all previous SEPG conferences.
They provide the opportunity for subject area experts to share their expertise
with other members of their profession. Tutorials should address the people,
process, and technology issues that the conference covers. Tutorials should
enable participants to apply specific techniques to real-world problems rather
than surveying a subject matter on an abstract level. Tutorial proposals must
include:
. statement of learning objectives of the tutorial
. 1-3 paragraph overview of the tutorial
. 3-sentence summary for the preliminary program
. 4 copies of 3- to 5-page tutorial description
. tutorial outline and duration (i.e., full day or half day)
. level and orientation of audience (including any assumed prerequisites)
. materials to be provided with the tutorial (e.g., special reports)
. instructor(s) background and prior offering of the course (if any)
Upon acceptance, tutorial authors will be mailed specifications for the final
submission of camera-ready and soft-copy format materials to be included in
the conference proceedings.
Mail tutorial proposals, not later than August 1, 1996, to--
Gregory J. Scott
2417 Le Bain Drive
San Jose, CA 95130
Voice 408 / 378-4274
FAX 408 / 378-1944
Internet gjscott@ix.netcom.com
Presentations
Presenters should propose a 45-minute presentation, including time for
questions and answers, by submitting a 5- to 7-page paper. The Program
Committee must understand how the work is similar to and different from
related work of others. Where available, presentation of practical tools
(forms, checklists, procedures, etc.), empirical data (metrics) and tradeoffs
are encouraged. Contributions that describe results, not just proposals, of
applying software process improvement techniques are solicited in any of these
areas. Accepted papers will be included in the conference proceedings.
Presentation proposals must include:
. removable one-page author description including name(s), address(es),
etc. to facilitate the "in-the-blind" review process
. 6 copies of 5- to 7-page paper (including 1/4-page abstract, keywords,
and bibliography) without author attribution
. papers must not identify the author in any form
Upon acceptance, presentation authors will be mailed specifications for the
final submission of camera-ready and soft-copy format materials to be included
in the conference proceedings.
Mail presentation proposals, not later than August 1, 1996, to--
Karen Humber
Lockheed-Martin WDL
P.O. Box 49041
3200 Zanker Road
San Jose, CA 95161-9041
Voice 408 / 473-6111
FAX 408 / 473-4272
Internet klh@wdl.loral.com
Panels
Panels provide the opportunity for interaction between panelists and the
audience. Panels discussing people, process, and technology issues are
welcomed. The panel moderator should submit a proposal that must provide
the following information.
. 2- to 3-page abstract for a 90-minute panel discussion
. the controversial topic or question to be discussed or debated
. an indication why the subject matter is of significant interest
to the community, including expected benefits for the audience
(i.e., why a panel presentation is appropriate versus a paper)
. a list of confirmed or interested participants contacted by the panel
moderator - names, organizations, functions, and their status
(i.e., confirmed, interested, not yet contacted), to identify what
the individual is bringing to a panel as well as who the panelist is
. contingency plans (e.g., if key panelists need to drop out)
Upon acceptance, panel moderators will be mailed specifications for the final
submission of camera-ready and soft-copy format materials to be included in
the conference proceedings.
Mail panel proposals, not later than August 1, 1996, to--
Karen Humber
Lockheed-Martin WDL
P.O. Box 49041
3200 Zanker Road
San Jose, CA 95161-9041
Voice 408 / 473-6111
FAX 408 / 473-4272
Internet klh@wdl.loral.com
Poster Sessions
Poster sessions are the ideal forum for sharing stories about work in
progress, collaborative efforts, and research that may not be mature enough
for formal presentation. Graphics and text laid out in story board format will
be posted with the paper for the duration of the conference. Authors are
scheduled at specified times to make themselves available to those who want to
discuss their work, but no formal talk is required. We urge practitioners to
use the poster session to show the "stuff you are working on now." Accepted
posters will be considered for inclusion in the conference proceedings.
It's important to stress that poster sessions are not intended to substitute
for vendor exhibits. Participants interested in marketing their products and
services should contact< Heather Stupak at the SEI.
Presenters should submit a 5- to 7-page paper and 4- to 6-pages of graphics
and text panels to be displayed. The Poster Committee must understand how the
work is similar to and different from related work of others. Where
available, presentation of practical tools (forms, checklists, procedures,
etc.), empirical data (metrics) and tradeoffs is encouraged. Contributions
that describe results and experiences of applying software process
improvement techniques are solicited in any of these areas. Poster session
proposals must include:
. removable one-page author description including name(s), address(es), etc.
to facilitate the "in-the-blind" review process
. 6 copies of 5- to 7-page paper (including 1/4-page abstract, keywords,
and bibliography) without author attribution
. 6 copies of 4- to 6 pages of graphics and text panels, without author
attribution
. papers must not identify the author in any form
Upon acceptance, poster session authors will be mailed specifications for the
submission of camera-ready and soft-copy format materials to be included in
the conference proceedings.
Mail poster session proposals, not later than August 1, 1996, to--
Janet Deeney
Pacific Bell
2600 Camino Ramon, Rm 1S950U
San Ramon, CA 94583
Voice 510 / 823-2348
FAX 510 / 867-4405
Internet jmdeene@pacbell.com
Birds-of-a-Feather
BOF sessions are held in the evenings. BOF moderators should submit a one- or
two-page proposal listing subject(s) to be discussed and discussion format.
Discussion format may range from open forum with no agenda to prepared
questions or position statements. All formats will be considered. Submissions
will be considered up to and including the days of the conference.
Mail BOF proposals to--
Karen Mackey
1229 Susan Way
Sunnyvale, CA 94087
Voice 408 / 773-8720
Internet kmackey@best.com
Sponsors
The SEI and the Silicon Valley Software Process Improvement Network (SPIN)
Conference Committee
Program Co-Chair
Karen Humber, Lockheed-Martin Western Development Labs
Program Co-Chair
Purvis Jackson, SEI
Tutorial Chair
Gregory Scott, Mariposa Solutions
Posters Chair
Janet Deeney, Pacific Bell
Birds-Of-A-Feather
Karen Mackey
Lessons Learned
Sue Mickel, Rational Software Corporation
Call For Participation
Judy Bamberger, Process Solutions
Neal Reizer, Tandem Computers
Duane Stratton, Lockheed-Martin
CMM and Capability Maturity Model are service marks of Carnegie Mellon
University.
The SEI is a federally funded research and development center funded by the
U.S. Department of Defense, and operated by Carnegie Mellon University.
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Sun, 19 May 1996 22:57:30 -0400 (EDT)
Subject: Announcement: International SPICE Symposium '96, Acapulco Mexico , (fwd)
NOTE: Respond only to the poster's address (see below) and/or to the
list, not to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Sat, 18 May 1996 16:09:15 -0600
From: Eduardo Cadena
Subject: Announcement: International SPICE Symposium '96, Acapulco Mexico
From: ecadena@serinf.com
Anouncement: International Spice Symposium 96,October 3 & 4
(Apologies for duplicate mailing from various lists)
What comes next after ISO 9000 or Tick IT?, is ISO 9000 enough
for software quality assurance?, which model should we use for
process improvement, CMM or Bootstrap?. These are some of the
questions that we continuously asked ourselves and others and
were not able to get objective answers. One project that
integrates all the models refered above is SPICE (Software
Process Improvement and Capability dEtermination), an iniciative
from ISO/IEC SC7 (subcomitee on software engineering).
For all of you involved in Software Process Improvement,
Software Quality Assurance and/or Software Aquisition please
take note of the following landmark event:
The INTERNATIONAL SPICE SYMPOSIUM '96
will take place at the paradisiac Acapulco in Mexico and will
offer a unique oportunity for the Software comunity in general
to learn about the SPICE Proyect and the latest developments
from the project participants themselves.
Among the information available: SPICE document set, assessment
tool, up to date trials results, and information on trials
participation. You should be able to answer all your questions
and concerns about SPICE and its impact on the software
comunity, first hand, from the project leaders and participants.
Don't miss this great opportunity, seats will be limited.
For more information and registration contact us by
INTERNET: http://www.serinf.com/Symposium.html
EMAIL: symposium@serinf.com
FAX: (525) 536 8112
MAIL: Luz Savinon 13 - 7 Mexico DF 03650 MEXICO,
or: Siempre Viva Rd. #59, Suite 404 San Diego, CA 92173 USA
****************************************************************
* Eduardo Cadena e-mail: ecadena@serinf.com
* Servicios en Informatica fax: (525) 536 8112
****************************************************************
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Sun, 19 May 1996 23:10:17 -0400 (EDT)
Subject: FYI: UCSC-ISO 9000 Seminar - Exploding the Myths (fwd)
NOTE: Respond only to the poster's address (see below) and/or to the
list, not to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Sun, 19 May 1996 02:34:59 -0700 (PDT)
From: William J. Deibler II
Subject: UCSC-ISO 9000 Seminar - Exploding the Myths
This is a fun course. ISO fun? Yea, this is fun. Feel free to
pass along the enclosure below as you see fit.
Sincerely,
Bill
- --------------------------------------------------------------------
Bill Deibler SSQC
SSQC Webinfo-> http://www.cris.com/~ssqc 2269 Sunny Vista Drive
Phone/Fax (408) 985-4476 San Jose, CA 95128
- ---------cut here---------
U.C. Santa Cruz ISO Seminar
-----------------------------
EXPLODING THE MYTHS ABOUT ISO 9001 and ISO 9002, Wednesday,
JUNE 5, 1996, teaches the student to learn and recognize the
resource-wasting myths that surround ISO registration. The
seminar focuses on the ISO standards from the perspective of the
questions an implementor must answer to separate fact from
fiction and secure the maximum business benefit from the
investment in ISO registration. Questions addressed include:
* Isn't ISO just about documenting everything - whether it works
or not?
* Does ISO have anything to do with product quality?
* How much documentation do I really need?
* Can I sell products in Europe or the US without ISO registration?
A full BROCHURE and FURTHER INFORMATION on ENROLLMENT can be
obtained by calling Mary Rimovsky, UC Santa Cruz Extension at
(408) 342-0232 or faxing (408) 342-0164.
Course information and on-line enrollment is available via the WWW
at http://www.ucsc.edu/unex/busman/954b09.html
Location: UCSC Extension
3120 De la Cruz Blvd
Santa Clara, CA (Trimble at HWY 101)
Date: Wednesday, June 5, 1996
Time: 9:00AM-5:00PM
Enrollment is limited.
Course: EDP 954B09
Applies as an elective toward:
Continuous Improvement & Quality Management
------------------------------
From: Henry Schneider
Date: Fri, 24 May 1996 14:51:37 -0500
Subject: ANNOUN: Software Industry Quality Forum Meeting
Over the past 12 months I've posted periodic announcements about the
Software Industry Quality Forum (SWIQ) activities. Here is an update. The
following is a short introduction to the SWIQ and then a meeting
announcement.
The SWIQ is a US based organization formed in January 1995 to continue the
US software auditor certification work begun by the SQSR. During 1995 the
SWIQ prepared and presented a proposal to the RAB for adding software
auditor certification requirements to the existing RAB procedure for
certifying ISO 9000 auditors. After our presentation to the RAB on 14
November 1995 and subsequent telecons, the RAB chose not to address the
technical merits of our proposal. Consequently nothing will change at the
RAB level regarding the certification of ISO 9000 software auditors. The
SWIQ is holding a meeting in late June to discuss the RAB's response to our
proposal and discuss further actions (see below). If you are interested in
participating in this meeting and joining the SWIQ please contact Nancy
Selby at naselby@CCGATE.HAC.COM
Henry Schneider
Software Industry Quality Forum
=====================================================================
A planning session for the SWIQ will occur on June 27-28 in Denver. This
meeting will give the SWIQ an opportunity to close out our involvement with
the RAB and discuss options for involvement in other areas.
TickIT was recently opened at all levels making it possible for another
accreditor to petition DISC-TickIT to offer the same services as the United
Kingdom Accreditation Service (UKAS). This new opportunity would certainly
be a positive outlet for the SWIQ initiatives and recommendations recently
stifled by the RAB.
Currently, the plan is to have the meeting in the south part of Denver
which would make access to the Colorado Springs airport easier. Flights
into Colorado Springs are generally a substantial savings over flying into
Denver.
Please let me know by May 31, 1996, if you are interested in attending.
Thanks
Nancy Selby
------------------------------
End of ISO 9000-3 Digest V1 #17
*******************************