ISO 9000-3 Digest Tuesday, 18 June 1996 Volume 01 : Number 018
In this issue:
Non-member submission from [Henry Schneider ] (fwd)
Unsubscribing Instructions
FYI: New Quality Auditing Newsletter (fwd)
Re: NEW Downsizing Email Discussion List
LAST CHANCE FOR cyberQuality teeshirts
Re: the Downsizing List
Reminder: Subscribing to QUALITY.ORG Lists
Help! Need Contact Information....
Quality Plan
FYI: Call for Participation - SEI Conference on Risk Management (fwd)
Re: Quality Plan development aid
----------------------------------------------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Fri, 24 May 1996 17:59:15 -0400 (EDT)
Subject: Non-member submission from [Henry Schneider ] (fwd)
NOTE: Respond only to the poster's address (see below) and/or to the
list, not to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Fri, 24 May 1996 15:52:09 -0400
From: Henry Schneider
To: "'ISO 9000-3 List'"
Subject: ANNOUN: Software Industry Quality Forum Meeting
Over the past 12 months I've posted periodic announcements about the
Software Industry Quality Forum (SWIQ) activities. Here is an update. The
following is a short introduction to the SWIQ and then a meeting
announcement.
The SWIQ is a US based organization formed in January 1995 to continue the
US software auditor certification work begun by the SQSR. During 1995 the
SWIQ prepared and presented a proposal to the RAB for adding software
auditor certification requirements to the existing RAB procedure for
certifying ISO 9000 auditors. After our presentation to the RAB on 14
November 1995 and subsequent telecons, the RAB chose not to address the
technical merits of our proposal. Consequently nothing will change at the
RAB level regarding the certification of ISO 9000 software auditors. The
SWIQ is holding a meeting in late June to discuss the RAB's response to our
proposal and discuss further actions (see below). If you are interested in
participating in this meeting and joining the SWIQ please contact Nancy
Selby at naselby@CCGATE.HAC.COM
Henry Schneider
Software Industry Quality Forum
=====================================================================
A planning session for the SWIQ will occur on June 27-28 in Denver. This
meeting will give the SWIQ an opportunity to close out our involvement with
the RAB and discuss options for involvement in other areas.
TickIT was recently opened at all levels making it possible for another
accreditor to petition DISC-TickIT to offer the same services as the United
Kingdom Accreditation Service (UKAS). This new opportunity would certainly
be a positive outlet for the SWIQ initiatives and recommendations recently
stifled by the RAB.
Currently, the plan is to have the meeting in the south part of Denver
which would make access to the Colorado Springs airport easier. Flights
into Colorado Springs are generally a substantial savings over flying into
Denver.
Please let me know by May 31, 1996, if you are interested in attending.
Thanks
Nancy Selby
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Sat, 1 Jun 1996 09:07:19 -0400 (EDT)
Subject: Unsubscribing Instructions
Now it's it's getting towards end of the school year, when student
accounts will be closed, here's the instructions on how to
unsubscribe from lists on QUALITY.ORG--useful for EVERYONE TO SAVE for
future reference.
Regards.
Bill
- -----------
To Unsubscribe from list(s) supported by QUALITY.ORG
1. Address your message ONLY to: majordomo@quality.org
Do NOT send your "unsubscribe" message to the list or to the system
owner. All subscribe and unsubscribe requests are handled by our
automated list management program called Majordomo.
2. In the BODY of your message, include ONLY the following text:
unsubscribe LISTNAME
wherein LISTNAME is the name of the list you want to unsubscribe from, eg.
unsubscribe qp-health
3. You can unsubscribe from more than one list in a single message to
Majordomo, BUT each unsubscribe request must be on a separate line, eg.
unsubscribe qp-health
unsubscribe bpr-iac
4. Remember to include ONLY your "unsubscribe LISTNAME" lines in the BODY
of your message. Majordomo is just a dumb program and will not understand
"thank you" or anything other than its programmed parameters.
Thank you for following directions in removing yourself from lists when
you no longer wish to receive them.
==============================================================================
Bill Casti, CQA Email: help@quality.org
- Domain Owner, QUALITY.ORG Pager: +1 800 604 6149
- List Moderator, "TQM in Manufacturing and Service Industries"
- Chairman, Electronic Media
ASQC Section 0511 (Northern VA) Section Email: E-media@quality.org
- Senior Internet Systems Administrator, Federal Emergency Management Agency
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Sat, 1 Jun 1996 16:19:21 -0400 (EDT)
Subject: FYI: New Quality Auditing Newsletter (fwd)
NOTE: If interested, use the contact information BELOW only. Do not
respond to your list or to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Sat, 1 Jun 1996 09:46:22 -0600
From: Norman Frank
Subject: Note for possible Web
Marlin Horseman and I are publishing a newsletter on quality auditing.
Norman Frank
- -----------------------------
New Auditing Newsletter Available
"The Audit Journal Monthly" is a newsletter aimed at the person who does
audits. The emphasis is on practical tips on how to do a better audit, on
skills and tools used to perform audits, and on how to make the best of
the logistics of performing audits. Application of tools to actual and
representative situations help the auditor learn the ins and outs of using
the tools.
The "Audit Journal Monthly" is a full color, 12-page newsletter being
published by Horseman Associates, with Marlin Horseman and Norman Frank as
editors. Initial subscribers also receive the manual "Rebuilding the
Audit Process to Make a Difference", which was used in the course of the
same name at the Kansas City Quality Audit Conference.
For more information and a sample issue contact Norman Frank or Marlin
Horseman at 505-885-0195, Fax 505-887-2669, or Internet:
nfrank@caverns.com OR hman@caverns.com.
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Thu, 6 Jun 1996 08:02:01 -0400 (EDT)
Subject: Re: NEW Downsizing Email Discussion List
Announcement
- ------------
QUALITY.ORG is happy to support another email discussion list on
the process and effects of downsizing, on corporate quality and on the
people, products and functions downsizing might affect.
So, I've put such a list in place, called: downsizing@quality.org.
Anyone who wishes to be on this distribution list will need to send me a
message with the "Subject:" line of "Downsizing list", along with the
their email address. Until there is enough visible support for it, I'd
rather not have to go through the hassle of setting it up on the Majordomo
List Management software system, so I'll just add the addresses to the
list manually until the subscriber list becomes large enough.
Feel free to re-distribute the above information. I am distributing this
message to the QUALITY list and the other lists I support here. If you
subscribe to more than one of those lists, you will receive duplicates of
this message.
Regards.
Bill
==============================================================================
Bill Casti, CQA Email: help@quality.org
- Domain Owner, QUALITY.ORG Pager: +1 800 604 6149
- List Moderator, "TQM in Manufacturing and Service Industries"
- Chairman, Electronic Media
ASQC Section 0511 (Northern VA) Section Email: E-media@quality.org
- Senior Internet Systems Administrator, Federal Emergency Management Agency
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Fri, 7 Jun 1996 16:58:27 -0400 (EDT)
Subject: LAST CHANCE FOR cyberQuality teeshirts
Attention:
I'll be placing one last order for the 1996 cyberQuality teeshirts. The
order will go in on Monday, July 15th. All of the ordering information, as
well as a GIF image of the logo, is at the top of the QUALITY.ORG homepage
at http://www.quality.org/qc. I'll need to have your checks or money
orders (international MOs in US$, if you're ordering from outside the USA)
before July 15th.
Check out all the ordering information soon!
Thanks.
Bill
- ---- This message is being distributed to multiple sites; you might
receive duplicates. Sorry.
==============================================================================
Bill Casti, CQA Email: help@quality.org
- Domain Owner, QUALITY.ORG Pager: +1 800 604 6149
- List Moderator, "TQM in Manufacturing and Service Industries"
- Chairman, Electronic Media
ASQC Section 0511 (Northern VA) Section Email: E-media@quality.org
- Senior Internet Systems Administrator, Federal Emergency Management Agency
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Mon, 10 Jun 1996 14:32:09 -0400 (EDT)
Subject: Re: the Downsizing List
The subscription instructions have changed for this list. You can now
subscribe yourself to--and delete yourself from--the list through the
majordomo list management software we use here.
To Subscribe to ANY of the QUALITY.ORG Lists
- --------------------------------------------
Address your message *ONLY* to: majordomo@quality.org
In the BODY of your message, put only two words:
subscribe LISTNAME
where LISTNAME is the name of the list you want to subscribe to. Example:
subscribe downsizing
Do NOT put your email address or anything else in the BODY of the
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The system will respond by sending an authentication code to the address
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DO NOT SEND YOUR REQUEST TO THE LIST'S POSTING ADDRESS!! It's
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To Unsubscribe from Any of the QUALITY.ORG Lists
- ------------------------------------------------
Address your message *ONLY* to: majordomo@quality.org
In the BODY of your message, place only two words:
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NOTE 1: Your unsubscribe message MUST originate from the same address at
which you are subscribed, or the attempt will fail.
NOTE 2: You must post to the list(s) ONLY from the exact same
email address at which you are subscribed to that list, or your message
will bounce.
Regards.
Bill
==============================================================================
Bill Casti, CQA Email: help@quality.org
Domain Owner Pager: +1 800 604 6149
QUALITY.ORG Fax: +1 703 716 0479
- ------------------------------------------------------------------------------
------> Official Honorary Permanent Oregon Resident <------
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Mon, 10 Jun 1996 17:11:03 -0400 (EDT)
Subject: Reminder: Subscribing to QUALITY.ORG Lists
When subscribing, put *ONLY* these two words in the BODY of your message:
subscribe LISTNAME
Do *NOT* put:
your first or last name
your email address
Thank you
...or ANYTHING ELSE!
JUST the words "subscribe" and the name of the list you want to subscribe
to. Majordomo does NOT work with the same command set at Listserv, so you
have to follow MY directions, not the directions for any other system. If
you don't, your subscription will fail.
- ------------ SAVE THIS FILE AND FOLLOW IT EXPLICITLY -------------
To Subscribe to ANY of the QUALITY.ORG Lists
- --------------------------------------------
Address your message *ONLY* to: majordomo@quality.org
In the BODY of your message, put *ONLY* these two words:
subscribe LISTNAME
where LISTNAME is the name of the list you want to subscribe to. Example:
subscribe downsizing
Do *NOT* put your email address, your first or last names, or any other
text in the BODY of the message. The system will grab your email address
from your message's header, so you shouldn't confuse the process.
The system will respond by sending an authentication code to the address
from which your subscription request originated. Return that code and the
"subscribe LISTNAME" line back to majordomo@quality.org within 24 hours
and the system will complete the processing on your subscription.
DO NOT SEND YOUR REQUEST TO THE LIST'S POSTING ADDRESS!! It's
discourteous to the other subscribers.
To Unsubscribe from Any of the QUALITY.ORG Lists
- ------------------------------------------------
Address your message *ONLY* to: majordomo@quality.org
In the BODY of your message, place only two words:
unsubscribe LISTNAME
NOTE 1: Your "unsubscribe" message *MUST* originate from the same address at
which you are subscribed, or the attempt will fail.
NOTE 2: You must post to the list(s) ONLY from *exactly* the same
email address at which you are subscribed to that list, or your message
will bounce.
Regards.
Bill
==============================================================================
Bill Casti, CQA Email: help@quality.org
Domain Owner Pager: +1 800 604 6149
QUALITY.ORG Fax: +1 703 716 0479
- ------------------------------------------------------------------------------
------> Official Honorary Permanent Oregon Resident <------
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Tue, 11 Jun 1996 22:18:18 -0400 (EDT)
Subject: Help! Need Contact Information....
For your favorite high-tech headhunters! Not necessarily just in the
Quality fields, but those handling UNIX, Network Security, Internet
Education, etc. I have friends who are looking in those fields and I may
well be, too, in the next few months if my current contract isn't renewed.
Please email me directly at:
bill@casti.com
Thanks!
Bill
==============================================================================
Bill Casti, CQA Email: help@quality.org
Domain Owner Pager: +1 800 604 6149
QUALITY.ORG Fax: +1 703 716 0479
- ------------------------------------------------------------------------------
My Personal/Professional Homepage at: http://www.casti.com/casti/Bill.html
- ------------------------------------------------------------------------------
QUALITY RESOURCES ONLINE at: http://www.quality.org/qc
==============================================================================
------------------------------
From: John Deprez
Date: Mon, 17 Jun 1996 15:02:53 +0200
Subject: Quality Plan
Hi All,
As one of my first tasks as a fresh Quality Assurance engineer
I need to prepare a Quality Plan as required in par 5.4.1 and
described par 5.5 of ISO 9000-3.
I'm working in a project where both HW and SW are internaly
specified, designed and developed. It's a real-time
telecommunications system with SW written in C and assembler.
It seems to me that most of the requirements are in place and
even that a lot of the stuff that is required by ISO9000-3 is
already in the other quality documents. Basicly I suspect that
the Quality plan will be an overview of where everything can be
found.
But I would like to go the extra-mile and surpass ISO9000-3. There-
fore, any help would be appreciated, as to examples, tips and pointers
to do so.
Thanks in advance for your help,
John Deprez
Tel : +32-3-240.9609
Fax : +32-3-240.9866
prezj@sh.bel.alcatel.be
------------------------------
From: "Bill Casti, CQA (Moderator)"
Date: Tue, 18 Jun 1996 18:09:14 -0400 (EDT)
Subject: FYI: Call for Participation - SEI Conference on Risk Management (fwd)
NOTE: Respond only to the poster's address (see below) and/or as
specified within the posting, not to me.
Thanks.
Bill
- ---------- Forwarded message ----------
Date: Tue, 18 Jun 96 16:20:22 EDT
From: Carol Biesecker
To: [LIST]
Subject: Call for Participation - SEI Conference on Risk Management
Call for Participation -Software Engineering Institute (SEI)
Conference on Risk Management: Managing Uncertainty in a Changing World
Hotel Cavalier, Virginia Beach, Virginia, April 7-9, 1997
Keywords: acquisition, programs, projects, systems, and software
Note: this is an abbreviated call for participation. For complete
information, please see http://www.cmu.edu/products/risk97
The SEI Conference on Risk Management will provide a forum that brings
together representatives of government, industry, and academic managers.
Practitioners, change agents, and researchers who use and explore risk
management, system development and acquisition will detail the latest methods,
tools, and techniques in the field.
This conference will provide a unique opportunity to
. increase your awareness
. advance your knowledge and skills
. exchange ideas and experiences with experts
. learn the latest methods, tools, and techniques and best practices
of acquisition, systems development, and risk management
. find out what's new, what's going on, and what could be useful for you
Keynote speakers, distinguished presenters, panel discussions with experts,
and exhibitors will be featured. Hands-on tutorials and mini-workshops will
allow valuable learning opportunities. Separate tracks for presentations and
panels will be of further value to differing audiences, such as managers and
practitioners, beginners and advanced professionals, or development and
acquisition professionals. Birds-of-feather sessions will provide the
opportunity to mingle with other people who have similar interests.
The Hotel Cavalier in Virginia Beach provides beach-side accommodations. The
Virginia Beach area is convenient to Washington, D.C. and offers golfing,
deep-sea and freshwater fishing, tennis, hiking, historic dwellings, museums,
shops, and restaurants. The Norfolk International Airport serves the Virginia
Beach area with more than 200 flights daily to all major hubs and most major
cities. The ocean-front is a 20-minute drive from the airport.
Important Dates
September 19, 1996: deadline for submitting papers and workshop proposals
October 17, 1996: deadline for mailing acceptance notification
to participants
January 24, 1997: deadline for submitting camera-ready materials
For more information about the conference, contact--
SEI Customer Relations
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Phone 412 / 268-5800
FAX 412 / 268-5758
Email customer-relations@sei.cmu.edu
World Wide Web http://www.sei.cmu.edu
For more information about vendor exhibits, contact--
Heather Stupak
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Phone 412 / 268-1587
FAX 412 / 268-5758
Email hstupak@sei.cmu.edu
The SEI is a federally funded research and development center sponsored by
the U.S. Department of Defense, and operated by Carnegie Mellon University.
18 June 1996
------------------------------
From:
Date: Tue, 18 Jun 1996 12:55 -0500 (EST)
Subject: Re: Quality Plan development aid
A great QAP bootstrap is Janet Novack's The ISO9000 Quality Manual
Developer with diskette (WW,WP), published by Prentice Hall, sold by
Borders Books.
Take note that the 1994 revisions to ISO changed the scope from
Quality Assurance to Quality Management. The ISO-9000 compliant
Quality Manual seeks to identify all the quality management aspects of
your enterprise - not just the assessment, evaluation and
underwriting. This is a scope and breadth which exceeds the SEI-CMM
in the non-software developing disciplines. In the software (and some
systems) disciplines the SEI-CMM has much more in coverage.
------------------------------
End of ISO 9000-3 Digest V1 #18
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