ISO 9000-3 Digest Wednesday, 18 December 1996 Volume 01 : Number 028 In this issue: FW: January 1997 Meeting Announcement FW: ANNOUNCEMENT: The First Annual Software Quality Institute (SQI) Symposium BOUNCE iso9000-3@quality.org: Non-member submission from ["Schneider, Henry"] (fwd) BOUNCE iso9000-3@quality.org: Non-member submission from ["Schneider, Henry" ] (fwd) Thanks for a good year! ---------------------------------------------------------------------- From: "Schneider, Henry" Date: Tue, 17 Dec 1996 09:35:57 -0600 Subject: FW: January 1997 Meeting Announcement >========================================= >SSQ WEST HOUSTON CHAPTER >Presents: > >A State of the Union Report on Software Quality: Status, Impact and the >Prospects for Improvement >Today, the understanding of what constitutes quality in software is shallow. >A better future would be one in which users/customers know how to identify, >request, purchase, and use high quality software, as well as >developers/producers knowing how to create, deliver, and sustain high quality >software. Based on his experience with coaching software quality improvement >programs in high technology companies, Herb Krasner will discuss the issues >involved in (re)defining the organizational processes and practices necessary >to achieve higher levels of software quality and productivity. > >Herb Krasner is a management consultant specializing in continuous software >quality and process improvement. Herb is the founder of the Austin Software >Process Improvement Network and Chairman of the University of Texas Software >Quality Institute. >Speaker: Herb Krasner, President, Krasner Consulting > > >Sponsored By: >SOCIETY FOR SOFTWARE QUALITY >WEST HOUSTON CHAPTER > >Date: Wednesday 8 January 1997 >Registration: 11:30 AM - 11:45 AM >Business Meeting: 11:45 AM - Noon >Presentation: Noon - 1:00 PM >Place: BMC Software > 2101 City West Boulevard > Houston, Texas > >Fee: Members FREE > Non-members $5 (First visit FREE) > >1997 CHAPTER OFFICERS: CORPORATE SPONSORS: >President: Jennifer Young ADAC HCIS >Vice President: Henry Schneider FutureSoft >Secretary: Dee Ullrich GeoQuest >Treasurer: Judy Macaluso > >General Information: Jennifer Young 789-8880 >Membership Information: Henry Schneider 496-9400 >http://www.ssq.org > >Quality thought for the month: >Quality, like anything else worth doing, doesn't just happen. It's not like >tomorrow; you can't just wait and it will come to you. - H. James Harrington > > ------------------------------ From: "Schneider, Henry" Date: Tue, 17 Dec 1996 09:32:09 -0600 Subject: FW: ANNOUNCEMENT: The First Annual Software Quality Institute (SQI) Symposium >======================================================= > Program Announcement > The First Annual Software Quality Institute (SQI) Symposium > Theme: Software Reliability Engineering > > April 1, 1997 > Commons Auditorium, Pickle Research Campus, > The University of Texas at Austin, Austin, Texas > >Doing the right things to engineer highly reliable software requires wisdom >to be exhibited in the day to day practices of producing and evolving >software products and systems. This symposium brings together the world's >great minds to share and discuss approaches, challenges, experiences, lessons >learned, new technology, and hot issues that impact the state-of-practice. >We hope that you will join us in Austin to participate in, and benefit from, >this exciting dialogue. > >Mark your calendar, plan to attend, and then contact the SQI for >registration information (see below). You are invited to come and participate >in the set of exciting technical sessions in the program. This symposium has >been designed for: software engineers, managers, systems analysts, software >quality engineers and any other software and/or quality professional >interested in hearing about the latest information in the field of software >reliability >engineering. > >The Software Quality Institute was founded in 1993 as a multi-disciplinary >partnership between The University of Texas at Austin and industrial software >organizations. Its mission is to inform and educate software producers and >users about issues vital to the production and applications of high quality >software. This 1997 symposium initiates the series in order to bring together >leading practitioners and researchers to focus on key issues of software >reliability engineering. > >Schedule > >7:30 a.m. - 8:15 a.m. Registration and Coffee > >8:15 a.m. - 8:30 a.m. Welcome and Introductions > Al Dale, Executive Director, Software Quality Institute > >8:30 a.m. - 9:30 a.m. Software-Reliability-Engineered Testing > John Musa > >Software-reliability-engineered testing helps solve the problem of getting >software to market faster to meet international competition while ensuring >necessary reliability. It accomplishes this by employing reliability >objectives and by characterizing system use with operational profiles to >guide you in doing just enough testing in just the right places. This talk >will give you an overview of this highly beneficial practice, which is >rapidly becoming a standard. > >Session Moderator: Herb Krasner, Chairman, Software Quality > Institute, and President, Krasner Consulting > >9:30 a.m. - 10:00 a.m. Refreshment Break > >10:00 am. - 11:00 a.m. The Software Accreditation Story > Charles Matthews, Airborne/Avionics Software Quality > Assurance, The Boeing Company > >The 777 program set the goal of having a service-ready airplane at the end of >the most ambitious flight test program in history. To >support this, The Boeing Company had to rethink the traditional processes for >building and producing airplanes. The technical >challenges in implementing new software systems to support manufacturing, >inspection and testing required that the Quality >Assurance organization be involved in setting standards for evaluation of the >adequacy of software development, >implementation, and maintenance. At the same time, federal regulatory >agencies required that Boeing be able to show that >manufacturing processes were under control. The 777 Software Quality >Assurance group addressed these challenges by adapting and >improving a software system accreditation process designed to measure >information systems. The 777 program was successful in >creating awareness of the need to integrate sound software engineering >practices into manufacturing process definition and in >establishing traceability, reliability, and software configuration management >in factory floor processes. > >Session Moderator: Dave Rentschler, SEPG Leader, Tandem Computers > >11:00 a.m. - 12:00 p.m. Controlling the Quality of the Onboard >Shuttle Software > Kyle Rone, President, Technical Education and Management > Services, Inc., and Director, Quality Systems Institute, > University of Houston - Clear Lake > >This talk will discuss the measurement, modeling, forecasting and planning >required to successfully complete a large, complex software project. It will >discuss initiating, stabilizing and improving processes during the >development and operations phases. The minimum set of control elements and >balancing techniques to arrive at the desired product quality will be >discussed. > >Session Moderator: Allen Johnson, President and CEO, Rainbow >Analysis Systems Group, Inc. > >12:00 p.m. - 1:30 p.m. Lunch > >1:30 p.m. - 2:30 p.m. The Role of Formal Methods in Reliability Engineering >for Real - Time and Embedded Systems > Al Mok, Professor, Department of Computer Sciences, The > University of Texas at Austin > >Researchers have been working on formal methods for reliable software >development for more than a decade. Yet the transition of >formal methods to industry has been painfully slow in the United States. A >critical roadblock to progress is a fundamental mismatch in >the software development environment as envisioned by researchers and by >industrial developers. As long as it takes a Ph.D. in computer science to >apply formal methods, the advanced technology developed by researchers will >not be adopted by management who regard the advanced training as incompatible >with current and foreseeable manpower development. Likewise, as long as it >takes a complete reengineering of existing systems to apply formal methods, >industry is unlikely to adopt any formal development strategy which carries >with it significant risk in disrupting ongoing operations of legacy software. >What is needed is a transition strategy, one that can incrementally introduce >advanced techniques in the evolution of existing systems, with concomitant >upgrade in manpower training. In this lecture, we shall discuss an approach >to transition for real-time and embedded systems, where the stakes are >especially high since computers are used in time-critical and safety-critical >environments. > >Session Moderator: Jorge Boria, Senior Engineer, Schlumberger Austin Product >Center > >2:30 p.m. - 3:00 p.m. Refreshment Break > >3:00 p.m. 4:00 p.m. Intelligent Components > Don Batory, Associate Professor, Department of Computer > Sciences, The University of Texas at Austin > >The production of rote software will eventually be the responsibility of >software generators. Generators will enable high-performance, customized >software systems and subsystems to be assembled quickly and cheaply from >component libraries. These components will be intelligent: they will >encapsulate domain-specific knowledge (e.g., best practice approaches) so >that their instances can automatically customize and optimize themselves to >the system in which they are being used. In this presentation, we explore the >topics intelligent components and software generation as they pertain to the >issues of software reliability and quality. > >Session Moderator: Geree Streun, Principal, Technology and Process >Consulting > >4:00 p.m. - 4:45 p.m. Closing Panel and Wrap-up > >Topic: What We Heard and Didn't Hear About Software Reliability > Engineering at this Symposium > Panelists: Herb Krasner, Chuck Matthews, Allen Johnson, Jorge > Boria, and Geree Streun > >LOCATION > >The SQI Symposium will be held in the Commons Building at the UT Pickle >Research Campus in Northwest Austin. PRC is located off >Braker Lane between MoPac and Burnet Road. > >REGISTRATION > >For information about registration or other matters, please contact: > >Software Quality Institute >The University of Texas at Austin >PRC MER Mail Code R9800 >Austin, TX 78712-1080 >Telephone: (512) 471-4922 or (800) 687-8012 >Fax: (512) 471-4824 >email: leti@sqi.utexas.edu >Web: http://www.utexas.edu/coe/sqi > > ------------------------------ From: "Bill Casti, CQA (Moderator)" Date: Tue, 17 Dec 1996 13:27:07 -0500 (EST) Subject: BOUNCE iso9000-3@quality.org: Non-member submission from ["Schneider, Henry" ] (fwd) NOTE: Respond *both* to the poster's address (see below) and to the list's posting address, OR as directed in the posting, but definitely NOT to me. Thanks. Bill - ---------- Forwarded message ---------- Date: Tue, 17 Dec 1996 12:31:52 -0500 From: "Schneider, Henry" To: "'iso9000-3@quality.org'" Subject: FW: January 1997 Meeting Announcement >========================================= >SSQ WEST HOUSTON CHAPTER >Presents: > >A State of the Union Report on Software Quality: Status, Impact and the >Prospects for Improvement >Today, the understanding of what constitutes quality in software is shallow. >A better future would be one in which users/customers know how to identify, >request, purchase, and use high quality software, as well as >developers/producers knowing how to create, deliver, and sustain high quality >software. Based on his experience with coaching software quality improvement >programs in high technology companies, Herb Krasner will discuss the issues >involved in (re)defining the organizational processes and practices necessary >to achieve higher levels of software quality and productivity. > >Herb Krasner is a management consultant specializing in continuous software >quality and process improvement. Herb is the founder of the Austin Software >Process Improvement Network and Chairman of the University of Texas Software >Quality Institute. >Speaker: Herb Krasner, President, Krasner Consulting > > >Sponsored By: >SOCIETY FOR SOFTWARE QUALITY >WEST HOUSTON CHAPTER > >Date: Wednesday 8 January 1997 >Registration: 11:30 AM - 11:45 AM >Business Meeting: 11:45 AM - Noon >Presentation: Noon - 1:00 PM >Place: BMC Software > 2101 City West Boulevard > Houston, Texas > >Fee: Members FREE > Non-members $5 (First visit FREE) > >1997 CHAPTER OFFICERS: CORPORATE SPONSORS: >President: Jennifer Young ADAC HCIS >Vice President: Henry Schneider FutureSoft >Secretary: Dee Ullrich GeoQuest >Treasurer: Judy Macaluso > >General Information: Jennifer Young 789-8880 >Membership Information: Henry Schneider 496-9400 >http://www.ssq.org > >Quality thought for the month: >Quality, like anything else worth doing, doesn't just happen. It's not like >tomorrow; you can't just wait and it will come to you. - H. James Harrington > > ------------------------------ From: "Bill Casti, CQA (Moderator)" Date: Tue, 17 Dec 1996 13:27:32 -0500 (EST) Subject: BOUNCE iso9000-3@quality.org: Non-member submission from ["Schneider, Henry" ] (fwd) NOTE: Respond *both* to the poster's address (see below) and to the list's posting address, OR as directed in the posting, but definitely NOT to me. Thanks. Bill - ---------- Forwarded message ---------- Date: Tue, 17 Dec 1996 12:33:34 -0500 From: "Schneider, Henry" To: "'iso9000-3@quality.org'" Subject: FW: ANNOUNCEMENT: The First Annual Software Quality Institute (SQI) Symposium >======================================================= > Program Announcement > The First Annual Software Quality Institute (SQI) Symposium > Theme: Software Reliability Engineering > > April 1, 1997 > Commons Auditorium, Pickle Research Campus, > The University of Texas at Austin, Austin, Texas > >Doing the right things to engineer highly reliable software requires wisdom >to be exhibited in the day to day practices of producing and evolving >software products and systems. This symposium brings together the world's >great minds to share and discuss approaches, challenges, experiences, lessons >learned, new technology, and hot issues that impact the state-of-practice. >We hope that you will join us in Austin to participate in, and benefit from, >this exciting dialogue. > >Mark your calendar, plan to attend, and then contact the SQI for >registration information (see below). You are invited to come and participate >in the set of exciting technical sessions in the program. This symposium has >been designed for: software engineers, managers, systems analysts, software >quality engineers and any other software and/or quality professional >interested in hearing about the latest information in the field of software >reliability >engineering. > >The Software Quality Institute was founded in 1993 as a multi-disciplinary >partnership between The University of Texas at Austin and industrial software >organizations. Its mission is to inform and educate software producers and >users about issues vital to the production and applications of high quality >software. This 1997 symposium initiates the series in order to bring together >leading practitioners and researchers to focus on key issues of software >reliability engineering. > >Schedule > >7:30 a.m. - 8:15 a.m. Registration and Coffee > >8:15 a.m. - 8:30 a.m. Welcome and Introductions > Al Dale, Executive Director, Software Quality Institute > >8:30 a.m. - 9:30 a.m. Software-Reliability-Engineered Testing > John Musa > >Software-reliability-engineered testing helps solve the problem of getting >software to market faster to meet international competition while ensuring >necessary reliability. It accomplishes this by employing reliability >objectives and by characterizing system use with operational profiles to >guide you in doing just enough testing in just the right places. This talk >will give you an overview of this highly beneficial practice, which is >rapidly becoming a standard. > >Session Moderator: Herb Krasner, Chairman, Software Quality > Institute, and President, Krasner Consulting > >9:30 a.m. - 10:00 a.m. Refreshment Break > >10:00 am. - 11:00 a.m. The Software Accreditation Story > Charles Matthews, Airborne/Avionics Software Quality > Assurance, The Boeing Company > >The 777 program set the goal of having a service-ready airplane at the end of >the most ambitious flight test program in history. To >support this, The Boeing Company had to rethink the traditional processes for >building and producing airplanes. The technical >challenges in implementing new software systems to support manufacturing, >inspection and testing required that the Quality >Assurance organization be involved in setting standards for evaluation of the >adequacy of software development, >implementation, and maintenance. At the same time, federal regulatory >agencies required that Boeing be able to show that >manufacturing processes were under control. The 777 Software Quality >Assurance group addressed these challenges by adapting and >improving a software system accreditation process designed to measure >information systems. The 777 program was successful in >creating awareness of the need to integrate sound software engineering >practices into manufacturing process definition and in >establishing traceability, reliability, and software configuration management >in factory floor processes. > >Session Moderator: Dave Rentschler, SEPG Leader, Tandem Computers > >11:00 a.m. - 12:00 p.m. Controlling the Quality of the Onboard >Shuttle Software > Kyle Rone, President, Technical Education and Management > Services, Inc., and Director, Quality Systems Institute, > University of Houston - Clear Lake > >This talk will discuss the measurement, modeling, forecasting and planning >required to successfully complete a large, complex software project. It will >discuss initiating, stabilizing and improving processes during the >development and operations phases. The minimum set of control elements and >balancing techniques to arrive at the desired product quality will be >discussed. > >Session Moderator: Allen Johnson, President and CEO, Rainbow >Analysis Systems Group, Inc. > >12:00 p.m. - 1:30 p.m. Lunch > >1:30 p.m. - 2:30 p.m. The Role of Formal Methods in Reliability Engineering >for Real - Time and Embedded Systems > Al Mok, Professor, Department of Computer Sciences, The > University of Texas at Austin > >Researchers have been working on formal methods for reliable software >development for more than a decade. Yet the transition of >formal methods to industry has been painfully slow in the United States. A >critical roadblock to progress is a fundamental mismatch in >the software development environment as envisioned by researchers and by >industrial developers. As long as it takes a Ph.D. in computer science to >apply formal methods, the advanced technology developed by researchers will >not be adopted by management who regard the advanced training as incompatible >with current and foreseeable manpower development. Likewise, as long as it >takes a complete reengineering of existing systems to apply formal methods, >industry is unlikely to adopt any formal development strategy which carries >with it significant risk in disrupting ongoing operations of legacy software. >What is needed is a transition strategy, one that can incrementally introduce >advanced techniques in the evolution of existing systems, with concomitant >upgrade in manpower training. In this lecture, we shall discuss an approach >to transition for real-time and embedded systems, where the stakes are >especially high since computers are used in time-critical and safety-critical >environments. > >Session Moderator: Jorge Boria, Senior Engineer, Schlumberger Austin Product >Center > >2:30 p.m. - 3:00 p.m. Refreshment Break > >3:00 p.m. 4:00 p.m. Intelligent Components > Don Batory, Associate Professor, Department of Computer > Sciences, The University of Texas at Austin > >The production of rote software will eventually be the responsibility of >software generators. Generators will enable high-performance, customized >software systems and subsystems to be assembled quickly and cheaply from >component libraries. These components will be intelligent: they will >encapsulate domain-specific knowledge (e.g., best practice approaches) so >that their instances can automatically customize and optimize themselves to >the system in which they are being used. In this presentation, we explore the >topics intelligent components and software generation as they pertain to the >issues of software reliability and quality. > >Session Moderator: Geree Streun, Principal, Technology and Process >Consulting > >4:00 p.m. - 4:45 p.m. Closing Panel and Wrap-up > >Topic: What We Heard and Didn't Hear About Software Reliability > Engineering at this Symposium > Panelists: Herb Krasner, Chuck Matthews, Allen Johnson, Jorge > Boria, and Geree Streun > >LOCATION > >The SQI Symposium will be held in the Commons Building at the UT Pickle >Research Campus in Northwest Austin. PRC is located off >Braker Lane between MoPac and Burnet Road. > >REGISTRATION > >For information about registration or other matters, please contact: > >Software Quality Institute >The University of Texas at Austin >PRC MER Mail Code R9800 >Austin, TX 78712-1080 >Telephone: (512) 471-4922 or (800) 687-8012 >Fax: (512) 471-4824 >email: leti@sqi.utexas.edu >Web: http://www.utexas.edu/coe/sqi > > ------------------------------ From: "Bill Casti, CQA (Moderator)" Date: Wed, 18 Dec 1996 17:35:32 -0500 (EST) Subject: Thanks for a good year! * o! / o\ / o o\ M E R R Y / o o _\ / o o \\ C H R I S T M A S / o o o \ /o o o\ and a /_ o o o \ / o o o o_\ H A P P Y /o o o o \ /_ o o o o o o\ N E W Y E A R / o o o o o\ / o o o o o o \ --/ --/ -!=!- \-- \-- ___) (___ --------- May your YING be merry May your YANG be bright May your biorhythms All look TOTALLY right. May your ego be eager To groove with your id And Libido vibrations Not flip out your lid. May your moons be ascending And your planets be in line Have high fiber Good feedback A Cool Christmastime. With thanks for your support and best wishes to you and yours from Bill Casti, CQA at HTTP://WWW.QUALITY.ORG/QC and HTTP://WWW.RECOVERY.ORG/AA ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ------------------------------ End of ISO 9000-3 Digest V1 #28 *******************************