iso9000-3-digest Thursday, January 15 1998 Volume 02 : Number 004 ---------------------------------------------------------------------- Date: Thu, 6 Nov 1997 19:52:00 -0500 (EST) From: "Bill Casti, CQA (System Administrator)"Subject: Non-member submission from [Mohamed Fayad ] (fwd) NOTE: Respond *both* to the poster's address (see BELOW line reading "Forwarded Message") and to the list's posting address, OR as directed in the posting, but definitely NOT to me. Thank you for your cooperation. Bill ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 ============================================================================= - ---------- Forwarded message ---------- Date: Thu, 6 Nov 1997 19:37:45 -0500 (EST) From: Mohamed Fayad To: iso9000-3@quality.org Subject: Process Column Hello all, I am writing a column for the Communications of ACM. The column title is Thinking OObjectively. My first column was published Sept. 97 "Software Development Process: The Necessary Evil." My second column is published Nov. 97 "Process Assessments Considered Wasteful." All the observations raised in this column must be addressed by any assessment model. You can also obtain both columns from my web site: http://www.cs.unr.edu/~fayad Click on Publications and click on Columns. Both columns received a large number of responses. My next column will be published in January 98. Please let me know what do you think. Cheers, M. Fayad fayad@cs.unr.edu URL: http://www.cs.unr.edu/~fayad ------------------------------ Date: Thu, 27 Nov 1997 16:02:10 -0500 (EST) From: "Bill Casti, CQA (System Administrator)" Subject: re: New at QUALITY.ORG Please click on the image at our Online Quality Resources website, for a FREE Online Anti-Virus scan of your computer using HouseCall from TrendMicro, Inc., one of the world's foremost anti-virus vendors. The HouseCall program will scan your local machine for viruses and will repair or remove (your option) any it finds. And, it's FREE. Our website is at: http://www.quality.org Regards. Bill ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 President, Associated Quality Consultants, Inc. Fax: +1 703 834 8209 - ----------------------------------------------------------------------------- Visit our Online Quality Resources Website and Bookstore at http://www.quality.org ============================================================================= ------------------------------ Date: Wed, 3 Dec 1997 09:43:45 -0700 From: Arnold Miller Subject: Q: ISO 9000 Lead Assesor Courses To: ISO 9000-3 e-mail list Are there particular RAB accredited registrars that give better, or more widely recognized, Lead Assessor certification courses? People in the Boulder ASQ section (1313) are looking to get certified. - --- Arnold Miller (miller@SignalSoftCorp.com) 303-443-7006 x 19 - --- ASQ Section 1313's ISO-9000 person ------------------------------ Date: Tue, 16 Dec 1997 12:22:55 -0700 From: Arnold Miller Subject: Q: MKS Source Integrity TO: ISO 9000-3 e-mail list Subj: Information & Evaluation of MKS Source Integrity This is a request on behalf of ASQ section 1313 member Nancy Brzycki. Her company, Respironics, is looking in to MKS Source Integrity for their engineering department to do Source Code Management and wants some information, feed-back and evaluation of this product. Before they buy it. She does not what Computer Platform or Computer Environment, the engineering department has. The Quality department use Win95 or NT. You can response to myself or Nancy Brzycki. I will forward all response messages to her. Nancy Brzycki's e-mail is "Nancy.Brzycki@respironics.com" FYI: The MKS web site is "http://www.mks.com" - --- Arnold Miller (miller@SignalSoftCorp.com) 303-443-7006 x 19 - --- ASQ Section 1313's ISO-9000 person ------------------------------ Date: Wed, 17 Dec 1997 05:23:48 -0500 (EST) From: "Bill Casti, CQA (System Administrator)" Subject: FYI: Class (fwd) NOTE: If interested in the information described below, use the contact information provided therein to access it. Do NOT respond to the list's address (or to mine). Thanks. Bill ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 Fax: +1 703 834 8209 ============================================================================= - ---------- Begin Forwarded Message ---------- Date: Mon, 15 Dec 97 10:10:55 -0600 Subject: Class "Oklahoma State University - Oklahoma City is offering an online course this upcoming Spring semester entitled, "Introduction to Total Quality". The course will begin 12 Jan 1998 and end 10 May 1998. The course will be facilitated by OSU-OKC faculty and worth 3 credit hours. It is a web based course, so you can take the course at your leisure as long as it is finished by 10 May 1998. For more information or to enroll, e-mail Mike DeLong at: mdelong@okway.okstate.edu or call (405) 945-8611." Mike DeLong Assistant Professor Quality Assurance/Management (405) 945-8611 E-mail: mdelong@okway.okstate.edu - ---------- End Forwarded Message ---------- ------------------------------ Date: Sat, 20 Dec 1997 13:17:17 -0500 (EST) From: "Bill Casti, CQA (System Administrator)" Subject: Non-member submission from [Bill Deibler ] (fwd) NOTE: Respond *both* to the poster's address (see BELOW line reading "Forwarded Message") and to the list's posting address, OR as directed in the posting, but definitely NOT to me. Thank you for your cooperation. Bill ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 ============================================================================= - ---------- Forwarded message ---------- Date: Tue, 16 Dec 1997 23:14:10 -0500 (EST) From: Bill Deibler To: Arnold Miller , Nancy.Brzycki@respironics.com CC: iso9000-3@quality.org, JENNEJOHNN@UWSTOUT.EDU Subject: Re: Q: MKS Source Integrity/White Papers Available. Arnold Miller wrote: > > TO: ISO 9000-3 e-mail list > Subj: Information & Evaluation of MKS Source Integrity > This is a request on behalf of ASQ section 1313 member Nancy Brzycki. > > Her company, Respironics, is looking in to MKS Source Integrity for their > engineering department to do Source Code Management and wants some > information, feed-back and evaluation of this product. Before they buy it. > She does not what Computer Platform or Computer Environment, > the engineering department has. The Quality department use Win95 or NT. > > You can response to myself or Nancy Brzycki. > I will forward all response messages to her. > Nancy Brzycki's e-mail is "Nancy.Brzycki@respironics.com" > > FYI: The MKS web site is "http://www.mks.com" > > --- Arnold Miller (miller@SignalSoftCorp.com) 303-443-7006 x 19 > --- ASQ Section 1313's ISO-9000 person Arnold/Nancy, My partner and I wrote two papers, one of the regarding configuration management and how MKS's Source Integrity product addresseses CM needs. The other is a generic paper on CM and ISO 9001. They are both available on MKS's web site. We did an independent evaluation of the product and believe it to be a strong candidate for cross platform development. The papers and links are: Configuration Management and ISO 9001 http://www.mks.com/solution/si/2134.htm and MKS Source Integrity Version 7.3 and ISO 9001 http://www.mks.com/solution/si/2132.htm Hope these papers are of use to you. Sincerely, Bill - -- - -------------------------------------------------------------------- Bill Deibler SSQC http://www.ssqc.com 2269 Sunny Vista Drive Phone (408) 985-4476 Fax 248-SSQC San Jose, CA 95128 ------------------------------ Date: Mon, 22 Dec 1997 12:35:41 -0600 From: ctluk1@mmm.com Subject: TickIT Guide Is there anyone that can spare me a copy of TickIT guide? I need it before Jan 5. When I put in the order last week thru a certification body in UK (BSI), I was told that it will take 6 weeks for delivery. Please give a call at 612-733-8009 if you can help me out. My e-mail address is ctluk1@mmm.com Thanks, Cathy Luk 3M ------------------------------ Date: Wed, 24 Dec 1997 10:08:45 -0600 From: ctluk1@mmm.com Subject: TickIt Guide Responses My sincere thanks to all who responded to my request for a copy of the TickIT guide, particularly the gentleman who is lending me his copy until I receive my own. Merry Christmas! Cathy Luk ------------------------------ Date: Tue, 06 Jan 1998 15:43:36 +1100 From: Peter Teng Subject: Update to ISO 9000-3 Anyone know about any update to ISO 9000-3:1991? Since ISO 9001 has been revised in 1994, I thought as guidelines, ISO 9000-3:1991 would be outdated. Standards Australia (http://www.standards.com.au) has published guidelines for software industry as AS/NZS 3905.8:1996 Is this guidelines accepted by international communities. Will it be adopted by ISO? Peter Teng email: peter.teng@ot.com.au OPEN TECHNOLOGY _--_|\ Intelligent Networks Group / \ Level 2, 53 Walker Street, \_.--. _* North Sydney, Australia, 2060 v Phone:(612)9964 9633 Fax:(612)9929 8477 _________________________________________________________ ------------------------------ Date: Tue, 6 Jan 1998 09:26:43 -0500 From: Subject: RE: Update to ISO 9000-3 Nope, it is the conflict we all have to live with until they issue an updated joint set, presumably in the 1999 time frame. See www.software.org/quagmire for more. Sarah Sheard Sarah Sheard Senior Systems Engineer Software Productivity Consortium sheard@software.org 2214 Rock Hill Rd, Herndon VA 20170 (703) 742-7106 >-----Original Message----- >From: Peter Teng [SMTP:peter.teng@ot-link.ot.com.au] >Sent: Monday, January 05, 1998 11:44 PM >To: iso9000-3@quality.org >Subject: Update to ISO 9000-3 > > >Anyone know about any update to ISO 9000-3:1991? > >Since ISO 9001 has been revised in 1994, I thought as guidelines, ISO >9000-3:1991 would be outdated. > >Standards Australia (http://www.standards.com.au) has published guidelines >for software industry as AS/NZS 3905.8:1996 Is this guidelines accepted by >international communities. Will it be adopted by ISO? > > >Peter Teng >email: peter.teng@ot.com.au > OPEN TECHNOLOGY > _--_|\ Intelligent Networks Group >/ \ Level 2, 53 Walker Street, >\_.--. _* North Sydney, Australia, 2060 > v Phone:(612)9964 9633 Fax:(612)9929 8477 >_________________________________________________________ ------------------------------ Date: Tue, 6 Jan 1998 09:06:55 -0700 From: Arnold Miller Subject: RE: Update to ISO 9000-3 & Australia Standards Just back from the ISO web site "http://www.iso.ch" with information about ISO 9000-3. There is a 1997 version with the description: "ISO 9000-3:1997 Quality management and quality assurance standards -- Part 3: Guidelines for the application of ISO 9001:1994 to the development, supply, installation and maintenance of computer software Edition: 2 (monolingual) Number of pages: 32 Price code: P Technical committee / subcommittee: TC 176 / SC 2 ICS: 03.120.10 Descriptors: computer software, implementation, international standards, quality assurance, quality assurance programme, quality assurance systems, quality management, rules (instructions), standards Last updated on 1998-01-03 " Other ISO 9000 type standards released in 1997 via web page "http://www.iso.ch/cate/0312010.html" ISO 9000-2:1997 Quality management and quality assurance standards -- Part 2: Generic guidelines for the application of ISO 9001, ISO 9002 and ISO 9003 ISO 10006:1997 Quality management -- Guidelines to quality in project management ISO 10012-2:1997 Quality assurance for measuring equipment -- Part 2: Guidelines for control of measurement processes ISO/TR 13352:1997 Guidelines for interpretation of ISO 9000 series for application within the iron ore industry I do not know if the Australia Standard AS/NZS 3905.8:1996 is the same or different from the ISO standard. The Australia Standard web site "http://www.standards.com.au" also 9000 guide lines for various industries. These are: AS 3905.1-1991 Quality system guidelines - Guidelines to AS 3901/NZS 9001/ISO 9001 for chemical and allied industries AS/NZS 3905.2:1997 Quality system guidelines - Guide to AS/NZS ISO 9001, AS/NZS ISO 9002, and AS/NZS ISO 9003 for construction AS/NZS 3905.3:1994 Quality system guidelines - Guide for the hospitality industry AS/NZS 3905.4:1995 Quality system guidelines - Guide to quality system Standards AS/NZS ISO 9001:1994 and AS/NZS ISO 9002:1994 for the pressure equipment industry AS/NZS 3905.5:1995 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for education and training AS/NZS 3905.6:1995 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the legal profession AS/NZS 3905.7:1995 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the road freight transport industry AS/NZS 3905.8:1996 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the software industry AS 3905.9-1996 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for telecommunications call charging and call billing AS 3905.10-1997 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the finance industry - --- Arnold Miller (miller@SignalSoftCorp.com) 303-443-7006 x 19 - -----Begin Original Message----- From: Peter Teng [SMTP:peter.teng@ot-link.ot.com.au] Sent: Monday, January 05, 1998 9:44 PM To: iso9000-3@quality.org Subject: Update to ISO 9000-3 Anyone know about any update to ISO 9000-3:1991? Since ISO 9001 has been revised in 1994, I thought as guidelines, ISO 9000-3:1991 would be outdated. Standards Australia (http://www.standards.com.au) has published guidelines for software industry as AS/NZS 3905.8:1996 Is this guidelines accepted by international communities. Will it be adopted by ISO? Peter Teng email: peter.teng@ot.com.au - -----End Original Message----- ------------------------------ Date: Tue, 6 Jan 1998 15:12:42 -0500 (EST) From: Bill Deibler Subject: RE: Update to ISO 9000-3 Once again....a consultant speaks without checking the issue thoroughly. I would agree that there is chaos in the standards world as I've worked on numerous standards projects. In fact, our company has developed and has offered courses since 1992 that compare and contrast standards such as ISO 9000 and the CMM, therefore I am intimately aware of the confusion. I am however, surprised, Susan, that you were unaware of the activity related to ISO9000-3 if you claim to have researched the standards "quagmire" as you call it, so carefully. Check out the following link on the ISO Web Site: http://www.iso.ch/cate/d26364.html ISO 9000-3:1997 Quality management and quality assurance standards -- Part 3: Guidelines for the application of ISO 9001:1994 to the development, supply, installation and maintenance of computer software Edition: 2 (monolingual) Number of pages: 32 Price code: P Technical committee / subcommittee: TC 176 / SC 2 ICS: 03.120.10 Descriptors: computer software, implementation, international standards, quality assurance, quality assurance programme, quality assurance systems, quality management, rules (instructions), standards Last updated on 1998-01-03 Although this version of ISO 9000-3 does have warts, it has been updated to take into account the 1994 version of 9001. Probably the most significant change is the clause by clause alignment with 9001 to make it more readable. There are other changes that are a wee bit disconcerting, but I'll leave that to another post....which is more extensive. Let's get the facts straight on the standards before we lambast them entirely. A little research would have told you about the ISO TC 176 SC2 and ISO/IEC JTC1 SC7 work that was done on this standard. I suggest that anyone that is interested on the release of standards consult ISO's homepage. By the way, check with your national standards body (e.g. ANSI/ASQ) on availability of ISO 9000-3 in your area. ANSI has not received copies yet but they should be soon. They still have a listing for the 1996 DIS on their website. bill - -------------------------------------------------------------------- Bill Deibler SSQC http://www.ssqc.com 2269 Sunny Vista Drive Phone (408) 985-4476 Fax 248-SSQC San Jose, CA 95128 On Tue, 6 Jan 1998 sheard@software.org wrote: > Nope, it is the conflict we all have to live with until they issue an > updated joint set, presumably in the 1999 time frame. See > www.software.org/quagmire for more. > Sarah Sheard > > Sarah Sheard Senior Systems Engineer > Software Productivity Consortium sheard@software.org > 2214 Rock Hill Rd, Herndon VA 20170 (703) 742-7106 > > > >-----Original Message----- > >From: Peter Teng [SMTP:peter.teng@ot-link.ot.com.au] > >Sent: Monday, January 05, 1998 11:44 PM > >To: iso9000-3@quality.org > >Subject: Update to ISO 9000-3 > > > > > >Anyone know about any update to ISO 9000-3:1991? > > > >Since ISO 9001 has been revised in 1994, I thought as guidelines, ISO > >9000-3:1991 would be outdated. > > > >Standards Australia (http://www.standards.com.au) has published guidelines > >for software industry as AS/NZS 3905.8:1996 Is this guidelines accepted by > >international communities. Will it be adopted by ISO? > > > > > >Peter Teng > >email: peter.teng@ot.com.au > > OPEN TECHNOLOGY > > _--_|\ Intelligent Networks Group > >/ \ Level 2, 53 Walker Street, > >\_.--. _* North Sydney, Australia, 2060 > > v Phone:(612)9964 9633 Fax:(612)9929 8477 > >_________________________________________________________ > ------------------------------ Date: Thu, 8 Jan 1998 00:00:50 -0500 (EST) From: "Bill Casti, CQA (System Administrator)" Subject: FYI: SEPG Conference, March 9-12, Chicago (fwd) NOTE: If you're interested, use the contact information they've provided below; if you're not interested, tap your "delete" key. Thanks. Bill - ---------- Begin Forwarded Message ---------- Date: Wed, 07 Jan 98 15:42:27 EST From: Carol Biesecker Subject: please publicize SEPG `98 Preliminary Program Software Engineering Process Group Conference March 9-12, 1998 Hyatt Regency Hotel, Chicago, Illinois Theme: Process Synergy Process and Mindset: Real-World Perspectives February 4, 1998: Deadline for Early Bird Registration Discount Sponsors This conference is planned in cooperation with the Chicago Software Process Improvement Network (C-SPIN) and the Software Engineering Institute (SEI). . . . . . SEPG 98 is the international conference and exposition for software process professionals, sponsored by the Software Engineering Institute (SEI) and the Chicago Software Process Improvement Network (C-SPIN). This year we are celebrating a decade of service and preparing ourselves to migrate to a new decade and a new level. This four-day event brings together representatives from government, industry, and academia for a truly global perspective on software process improvement. NOTE: The information in this program is subject to change. Please visit our Web site for updates: http://www.sei.cmu.edu/products/sepg98 The conference will include . plenary sessions . invited and contributed presentations . tutorials . presentations and panel discussions . informal birds-of-a-feather (BOF) meetings . vendor exhibits . . . . . Keynote Speakers Tuesday, March 10 Watts Humphrey, Software Engineering Institute The Team Software Process (TSP) Sanjiv Ahuja, Bellcore Process Improvement in a Rapidly Changing Technical Environment George Yamamura, Boeing Information, Space and Defense Systems Reflections on the Journey to SEI SW-CMM Level 5 Wednesday, March 11 Victor Basili, University of Maryland A Look at Business Life-Cycle Models for the Software Business Susanne Kelly, Citibank Citibank, Complexity, and the CMM Cora L. Carmody, Litton PRC Inc. Quality: The Value of Culture in the Delivery of Technology Or Everything I Needed to Know to be CIO I Learned in Quality and Process Improvement . . . . . Special Conference Events SEI Information Day, March 8 SEI Information Day will be held Sunday, March 8, 1998, from 2:00 p.m. - 6:00 p.m. at the Hyatt Regency. This event is a forum for the SEI to describe its initiatives through a series of briefings and follow-on discussions between customers and key members of the SEI technical staff. The program will also feature demonstrations of specific technologies that represent opportunities for improved practices. There is no charge to attend Information Day but registration is required. For more information please contact SEI Customer Relations Phone, Voice Mail, and On-Demand FAX: 412 / 268-5800 Internet: customer-relations@sei.cmu.edu Social Events, March 9 & 10 Happy hour (cash bar) in the exhibit area on Monday, March 9 from 5:00 p.m. - 7:00 p.m., and for an informal reception (cash bar), Tuesday, March 10 from 6:00 p.m. - 8:00 p.m. For more information, contact Events Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213-3890 FAX: 412 / 268-7401 . . . . . Birds-of-a-Feather (BoF) Sessions, March 9, 10, & 11 Please direct BoF inquiries to the BoF Chair: Dean Fritz, Cellular Infrastructure Group, Motorola, Inc. Phone: 847 / 632 2950 FAX: 847 / 632 7521 Internet: fritz@cig.mot.com . . . . . Exhibits Exhibits will be offered throughout the conference. Approximately 70 companies, consultants, government organizations, SPINs, and the SEI will have information on projects and products that support software engineering. For the latest information on who will be exhibiting, please visit our Web site http://www.sei.cmu.edu/products/sepg98/special.events.html Exhibit Hours Monday 9:30 a.m. - 7:00 p.m. Tuesday 9:30 a.m. - 3:30 p.m. Wednesday 9:30 a.m. - 3:30 p.m. Further questions concerning exhibits should be directed to: Heather Stupak, Software Engineering Institute Phone: 412 / 268-7388 . . . . . Housing Information The Hyatt Regency is easily accessible from both the O'Hare International Airport and Midway Airport. The Chicago Convention & Tourism Bureau will be on site to assist with questions and to provide general information about restaurants and other local activities. For directions or general information, please call the Chicago Convention & Tourism Bureau at 312 / 567-8500. The Hyatt Recency Chicago will serve as the host hotel for the 1998 SEPG Conference and is easily accessible from both O'Hare International Airport and Midway Airport. A block of sleeping rooms has been reserved. To secure hotel accommodations, please contact the Hyatt Regency Chicago directly. To receive the group or government rate, please mention the 1998 SEPG Conference. Group Rate Government Rate Hyatt Regency $125.00 prevailing 151 East Wacker Drive Chicago, IL 60601 312 / 565-1234 Please Note: Rates honored until February 7, 1998 . . . . . For More Information For general information about the Software Engineering Institute or for more details on the SEPG Conference and other events, please contact Customer Relations Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213-3890 Phone, Voice Mail, and On-Demand FAX: 412 / 268-5800 Internet: customer-relations@sei.cmu.edu World Wide Web: http://www.sei.cmu.edu (SM) Capability Maturity Model, IDEAL, Personal Software Process, Team Software Process, and PSP are service marks of Carnegie Mellon University. (R) CERT and CMM are registered in the U.S. Patent and Trademark Office. Copyright 1997 Software Engineering Institute. All rights reserved. The Software Engineering Institute (SEI) is a federally funded research and development center sponsored by the U.S. Department of Defense and operated by Carnegie Mellon University. . . . . . Participant Registration To Register An registration form (ascii) is included at the end of this message. Complete the entire registration form. Submit the completed form in one of the three ways listed below. Full payment must be received with your registration prior to the conference. Please Note: We can not process registrations by phone. 1. MAIL the form with a check (payable to SEI/CMU), credit card billing information, or a copy of your completed purchase order to: SEI Events Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213-3890 2. FAX the form with credit card billing information or a copy of your completed purchase order to: 412/268-7401 (24 hours daily). If you are FAXing your registration form, please do not also mail the form. 3. E-MAIL your credit card billing information to: registration@sei.cmu.edu If you are e-mailing your registration information, please do not also mail the registration form. . . . . . Payment Options Payment in full must accompany registration. (The method of payment may not be changed after submission of registration. We are unable to honor requests that do not have accompanying payment.) Acceptable forms of payment include: . Company or personal check (payable to SEI/CMU) . Credit card (Mastercard, Visa, and American Express). Credit card payments will be processed upon receipt. . Corporate/organizational purchase order. (Must be completed in full, indicate "Advance Payment Required," and must be signed by the designated fiscal officer in your organization.) . Government purchase order. (Must be completed in full, indicate "Advance Payment Required," and must be signed by the designated fiscal officer in your organization. We recommend you submit DD Form 1556 as a prepaid training form.) For example: DD Form 1556 should state "Advance Payment Required" in block #37, and be signed by the fiscal officer in block #29. International Processing Fee (wire transfers only) This fee applies only to international attendees and is required to cover the cost of wire transfers. For each registration requiring a wire transfer, a $25 fee has been added to your registration fee. On-site Registration After February 26, 1998 Registrations received after 12:00 midnight (EST) on February 26, 1998, will be processed on site at an increased rate. After February 26, 1998, only checks or credit cards will be accepted. Refund Policy Cancelations received in writing by February 16, 1998, will receive a refund, minus a $50 administrative fee. No refunds will be issued after February 16, 1998. If you do not cancel and do not attend, you are still responsible for payment. Substitutions are acceptable when provided in writing prior to the conference or at on-site registration. Registration fees are not transferable to other SEI events. Confirmation The SEI will mail a confirmation letter within seven working days of receiving your registration form (for registrations received by February 26, 1998). Thereafter, registrants will receive their confirmation at on-site registration. Dietary Restrictions Due to facility restrictions, only three types of dietary meals will be offered: vegetarian (also low-fat), kosher, and diabetic. If applicable, please select one of these options on the registration form. (Please note that dietary meals will only be offered at lunch. Please prepare accordingly for other meals.) We are unable to honor dietary requests after February 26, 1998. Registration and On-site Assistance at the Conference Registration will be located in Wacker Hall, on the lower level of the Hyatt Regency. To avoid congestion, attendees are encouraged to check in and pick up materials during the Sunday evening hours. All conference participants will receive one set of conference proceedings (on CD-ROM) and a bio/abstract book. The full registration fee (Monday through Thursday) includes admission to tutorials, general sessions, and track presentations as well as continental breakfasts, lunches, breaks, one happy hour (cash bar), and one evening reception (cash bar). The tutorial registration fee (Monday and Thursday) includes admission to tutorials as well as continental breakfasts, lunches, breaks, and one happy hour (cash bar). The conference registration fee (Tuesday and Wednesday) includes admission to the general sessions and track presentations as well as continental breakfasts, lunches, breaks, and one evening reception (cash bar). . . . . . Registration Form You must complete the entire registration form to be registered. Upon submission of this registration form you are responsible for the terms previously stated. Contact Information - Hours: Monday-Friday, 8:30 a.m. to 4:00 p.m. (EST) Events Software Engineering Institute Carnegie Mellon University Pittsburgh, Pennsylvania, 15213-3890 Phone: 412 / 268-7388 FAX: 412 / 268-7401 Internet: registration@sei.cmu.edu Registration Fees Early Bird (by Feb. 4) Regular Wire Transfer Conference & tutorials $745 $770 Conference only $495 $520 Tutorials only $495 $520 Discount (by Feb. 26) Regular Wire Transfer Conference & tutorials $845 $870 Conference only $595 $620 Tutorials only $595 $620 On-site (after Feb. 26) Regular Wire Transfer Conference & tutorials $945 $970 Conference only $695 $720 Tutorials only $695 $720 Tutorial Registration For each day (Monday and Thursday), please register for one full-day tutorial, or one A.M. and one P.M. tutorial. Note: We can not accept substitutions. Monday, March 9, 1998 ___ Full-Day The Level 5 SEPG ___ Full-Day The Personal Software Process (PSP) ___ Full-Day Software Acquisition and Development: What to Do with All the Choices! ___ Half-Day A.M. Risk Management ___ Half-Day A.M. Software Process Improvement 101 ___ Half-Day A.M. Practical Software Measurement ___ Half-Day P.M. Statistical Process Control of Software ___ Half-Day P.M. Dealing with the Underworld: Accelerating SPI ___ Half-Day P.M. Measuring for Process Management and Improvement Thursday, March 12, 1998 ___ Full-Day An Emerging International Standard for Software Process Assessment ___ Full-Day The Process Change Methodology: A Guide for SEPGs and PATs Conducting CMM-Based Software Process Improvement ___ Full-Day Software Project Planning, Tracking, and Oversight ___ Half-Day A.M. Implementing a Project Management Discipline Across a Large Software Organization ___ Half-Day A.M. Expanding the SPI Focus to Include Systems Engineering ___ Half-Day A.M. Software Quality Engineering for Project Leaders ___ Half-Day P.M. Process Mapping -- Applying Visual Roadmaps to Build Consensus ___ Half-Day P.M. Practical Application of Cleanroom Software Engineering ___ Half-Day P.M. How to Improve Your "Peer Review" Processes Payment Options ___ MasterCard ___Visa ___ American Express Credit card number _________________ Expiration date _____________________ Signature ______________________________________________ ___ corporate/organizational purchase order ___ government purchase order (e.g., DD 1556) ___ check (payable to SEI/CMU) Participant Information ___ Please check if you do NOT want your name and contact information printed on the participant lists available to conference participants and vendors. Organization/company: Last name: First name, middle initial: Title: Division or department: First name to appear on name badge: Salutation (Mr., Mrs., Ms., Dr., other): Mailing address: City/state/zip/country: Business telephone number: FAX number: Emergency number: Email address: Dietary requirements: __ vegetarian __ kosher __ diabetic Access requirements: Are you a U.S. citizen? __ yes __no Identify country of citizenship if not the U.S.: ________________________________________________________________________ Internal Use Only Received Entered Check# PO# J/E# PL App Amount - ---------- End Forwarded Message ---------- ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 President, Associated Quality Consultants, Inc. Fax: +1 703 834 8209 - ----------------------------------------------------------------------------- Visit our Online Quality Resources Website and Bookstore at http://www.quality.org ============================================================================= ------------------------------ Date: Fri, 9 Jan 1998 12:01:02 +0100 From: Tomasz Byzia Subject: [none] Dear Sirs, The first step on a way of software process/quality improvement is an assessment of current organization practices. There are many standards/approaches as CMM, BOOTSTRAP, Trillium, TickIt and SPICE. I am looking for a description of the approaches and their comparison with respect to various conditions as size of organization that the model is recommended for, fitness for different types of software applications, conformance to ISO 9000 standard, etc. I will be grateful for any suggestions. My current task is to prepare overview of above methods to allow a management staff to choose the best one for our further activities. Best regards, Tomasz Byzia ================================= PZ Inter-Design Tessel Systems Marysinska 16 04-617 Warsaw, Poland email: Tomasz.Byzia@interdesign.com.pl ================================= ------------------------------ Date: Thu, 15 Jan 1998 13:06:13 -0500 (EST) From: "Bill Casti, CQA (System Administrator)" Subject: ANNOUNCEMENT: New FOOD-QUAL Email Discussion List NOTE: This is an announcement of a new list at QUALITY.ORG. It is being delivered to all subscribers of other QUALITY.ORG lists. You will get duplicate messages if you are subscribed to more than one QUALITY.ORG list. My apology for the unavoidable duplications. - ------ At the request of many people, including some of you being cc:'d on this announcement, QUALITY.ORG is pleased to announce that we have created another topic-specific quality-related email discussion list on Quality Issues in the Food Processing Industry. At this time, the list is NOT moderated. If the volume becomes great enough--and a suitably-qualified volunteer emerges--turning it into a moderated list is possible. This list also has a Digest version, which you can subscribe to in addition to or instead of the "single-message-at-a-time" list. A new Digest will be generated and emailed to the Digest subscribers whenever over 25,000 characters have been posted to the list. Digests are not generated on the basis of date or time-elapsed since the previous Digest. Digests will also be archived at the QUALITY.ORG website. As with all lists at QUALITY.ORG, you must be a subscriber to the list in order to post a message to the list. This also means that the address from which you, as a subscriber, are trying to post a message must be EXACTLY the same as the address at which you are subscribed to the list. We use very good list management software--called Majordomo--to manage the automated subscription/unsubscription processes. But, it is not artificial intelligence or intuitive; it has no way of telling that "john.brown@aol.com" is the same person as "john_brown@cisco.com". All it does is compare the "from:" line of your attempted post to the lines in the subscriber file. If it doesn't find one EXACTLY the same, it won't post the message. So, it's very important for you to subscribe yourself to the list from the address (if you have more than one) that you expect to be using most of the time. To Subscribe to the FOOD-QUAL List: 1. Address your message ONLY to: Majordomo@quality.org 2. In the BODY of your message, place ONLY these two words: subscribe food-qual and/or subscribe food-qual-digest (if you want to subscribe to the Digest version; you can subscribe to both list versions, BUT each command line must be on a separate line) ** (DON'T put any other text in the BODY of your message or Majordomo will try to interpret it against the commands it knows. It won't be able to and will bounce it back to you.) ** 3. Majordomo will respond by sending an authentication message back to you. You will need to return the authentication code and command line back to Majordomo@quality.org in order for your subscription request to be completed. The authentication message will be sent to the address being subscribed, not the address from which the message originated. We do this so you can verify that YOU are the person requesting your address to be added to the list. A common malicious act is to subscribe people to thousands of lists; so, we request Majordomo to verify the wish to join the list with the address being subscribed. 4. When your subscription request has been authenticated and completed, Majordomo will also send you an "informational" file about the list. Please SAVE that message, as it will also contain instructions telling you how to remove yourself from the list. It is "bad form" to send your "remove me from this list" messages to the list itself, so KEEP THE MESSAGE. To Post a Message to Everyone Else on the List: 1. Address your posting to: food-qual@quality.org 2. I recommend that all new subscribers to the list start off by posting an introduction to the other members of the list, to get the conversational ball rolling. Since it is not a moderated list, the only way any discussion will occur is when the subscribers themselves initiate it. If everyone waits around for someone else to post, it will be a very boring list. 3. Please don't send large attachments with your messages. It's better to just let people know that you are willing to send them "this file", whatever it may be, and let those who are genuinely interested request it from you, rather than forcing everyone to deal with, whether they want to or not. This way is also much more courteous to your fellow subscribers. Remember that not everyone may have a similar connection to yours, so large attachments may crash their system or may be restricted from receipt. Take the "world view". 4. Please be professional and deal with the issues, not with the personalities behind the opinions. While the posting may strike you as "juvenile", there is nothing to be gained from "flaming" or insulting the poster because you have differing opinions. If I am repeatedly notified of an obnoxious poster, that person may have his/her subscription removed, possibly being banned from the QUALITY.ORG system entirely. Remember that this site is not a democracy; it is privately-owned and -operated. Even as a subscriber, you are just a guest here. So, behave yourself. Enjoy the discussions! Regards. Bill ============================================================================= Bill Casti, CQA Email: help@quality.org Domain Owner, QUALITY.ORG Pager: +1 800 604 6149 President, Associated Quality Consultants, Inc. Fax: +1 703 834 8209 - ----------------------------------------------------------------------------- Visit our Online Quality Resources Website and Bookstore at http://www.quality.org ============================================================================= ------------------------------ End of iso9000-3-digest V2 #4 *****************************