Executive Digest - The ISO 9000 Quality Management System

August 1996 Issue

A summary of Web information sources to help organizations understand, implement and maintain an ISO 9000 Quality Management System.Prepared by Innovation Business Services

**CONTENTS**
ISO 9000 Explained	ISO 9000 at Work	Reference Information	ISO 9000 Implementation	System Registration	Electronic Publishing	The Virtual Employee	Reader Feedback

ISO 9000 Explained

How Does ISO 9000 Affect My Business? WHY FOLLOW THE ISO STANDARDS The ISO 9000 Standards are becoming world-recognized quality standards.
ISO 9000 Is it a quality standard or a burden on British industry? Download FREE research report:This is the latest report by Vanguard, involving three case studies. They show how the best that can be said for the Standard is that people are learning to avoid it’s excesses.
QS-9000 AND AUTOMOTIVE QUALITY SUMMARY A review of the Chrysler/Ford/ General Motors unified quality standard, QS-9000, based upon ISO 9001:1994. This paper reviews the standard, third-party registration issues, then offers some lessons learned in achieving registration.

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ISO 9000 at Work

Sybase and ISO 9000 - The first US Software Company to achieve ISO 9000/TickIT certification. Includes the reasons, benefits and mechanics of certification.
EATING THE ELEPHANT ONE BITE AT A TIME Effective Implementation of ISO 9001/TickIT Malcolm L. (Mike) Macfarlane,Vice President, Corporate Quality,
Sybase, Inc.
National Semiconductor ISO 9000 Compliance In related news, National was first to pass the defense department's rigorous QML (Qualified Manufacturers List) performance audit. All of our plants are ISO 9002 registered, moving to ISO 9001 where appropriate.
Memory Chips, Inc. Certified for ISO 9002 Memory Chips, Inc. succeeds on first try! Guaranteed Quality Control! "80% of all companies fail to be recommended on the first audit"

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Reference Information

Sources of Standards Documents

Worldwide ISO Membership - A list of all the Global Members of ISO
Your Country's Representative Contact information for purchasing all ISO Standards including ISO 9000.

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ISO Implementation

Guidance on interpretation and implementation

- ISO 9000 - This is a complete "Step-By-Step" training, diagnostic and prescription blueprint designed to be an interactive tool for the implementation and certification of ISO9000 for companies in the Manufacturing sector .
Software Process Improvement via ISO 9000? Dirk Stelzer, Werner Mellis, Georg Herzwurm, University of Cologne, Chair of Business Computing, 50923 Cologne, Germany Results of two surveys among European software houses
What Are The Arguments For NOT hiring A Consultant? Is it better to implement ISO 9000 or QS-9000 with a consultant -- or without one? ROB KANTNER ANSWERS:

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Registering Your System

What are the basic steps in gaining ISO 9001 Registration ? Begin by deciding if registration to one of the ISO 9000 standards (ISO 9001, ISO 9002 or ISO 9003) makes good sense for your organization.
ISO9000 Registration Bodies This listing provides contact details for ISO9000 Registrars organized into country of operation.

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Electronic Publishing

This Digest is an example of our Electronic Publication Service. For more information, please see our Custom Electronic Digests .

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Hire a Virtual Employee from Innovation Business Services

We can provide you with a variety of services by telecommuting on a temporary or part time basis - Anywhere in the world. Please see our Electronic Commerce Services for more information.

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Reader Feedback

Your comments and suggestions are welcome. Please use our feedback form.

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Copyright

Please Note

All of our Electronic publications are distributed as e-mail attachments using MIME (Multipurpose Internet Mail Extension) protocol. MIME permits virtually any kind of file to be attached to an e-mail document and is rapidly gaining worldwide acceptance as a standard communication tool.

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