| CONTENTS | Executive Newsletter -
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| Information: The Next Quality Revolution. We need a new quality revolution, and the sooner we get it started, the better. We've experienced the product quality revolution and the service quality revolution. Both are still underway and bringing us valuable lessons. Next comes the information quality revolution. With all the talk about the shift to an information-based economy, it's surprising how little is said about the staggering costs of defective or mishandled information. The issue of information quality is a sleeping giant, and its effects could dwarf those of product quality and service quality combined. Information quality is the flip side of virtually every other kind of quality issue you can name, and the reduction of information-related costs could present an enormous opportunity to increase return on investment for many organizations. | Back Issues of this newsletter are available at Quality Org |
| Export Restrictions ISO 9000 ISO is the International Organization for Standardization, founded in 1946 to promote the development of international standards and related activities, including conformity assessment, [2] to facilitate the exchange of goods and services worldwide. ISO is composed of member bodies from over 90 countries, the U.S. member body being the American National Standards Institute (ANSI). ISO's work covers all areas except those related to electrical and electronic engineering, which are covered by the International Electrotechnical Commission (IEC). The results of ISO's technical work are published as International Standards or Guides. | Quality Technical Books the Online Bookstore Offers Discounts on Technical Books |
| Use of Commercial Quality Systems Standards in the Army As stated by the USD(A&T) in his memorandum of February 14, 1994 (enclosure 1), efforts to merge the defense and private sector industrial bases will require the increased use of commercial standards and recognition of contractor quality systems. Removing, the barriers to the use of the American National Standards Institute/American Society for Quality Control (ANSI/ASQC) Q90 and the International Organization for Standardization (ISO) 9000 series model quality system standards will facilitate achievement of the Department's acquisition reform objectives. The Army will take all reasonable actions to assist contractors to realize their goal of having a single quality system in any particular facility. One barrier to this goal is existing, Ion--term contracts that require conformance to MIL-Q-9858 while offerors with such contracts are proposing to use either the ANSI/ASQC Q1 or the ISO 9001 model commercial quality systems for new contracts. | Know
where the problems are before it's too late ! I.T. PROJECT AUDITING from Innovation Business Services |
| THE IMPACT OF ISO 9000 ON THE DESIGN/CONSTRUCTION COMMUNITY Dr. H. Bruce Brummel, P.E. Why does an architect, an engineer, or a contractor have a need to know about ISO 9000? To answer this question, we must first understand what ISO 9000 is. The International Organization for Standardization (ISO) is the specialized international agency. One of the goals of the European Economic Community was to remove technical trade barriers. Standardized measures ensure that products and services meet the testing, safety, certification an legal requirements of all member countries. Standardization also brings down artificial barriers to trade. The standards applicable in the quality area are the ISO 9000 series of standards. | Contact TechRite for Multimedia ISO 9000 Documentation Services |
Sources of Standards Documents
Worldwide ISO Membership- A list of all the Global Members of ISO |
Your Country's RepresentativeContact information for purchasing all ISO Standards including ISO 9000. |
REGISTRARS ON THE WEB |
Guidance on interpretation and implementation
| Hybrid Multi-Model Assessment When the CMM Meets ISO 9001 Robert C. Bamford and William J. Deibler II Software Systems Quality Consulting This article outlines a strategy and methods to employ formal appraisals to determine which model—or which elements from either model—offer the most value for a particular software engineering organization. The article is illustrated with examples from our experiences in guiding software engineering organizations to examine and select the most appropriate model for software development. aced with governments transitioning to commercial stan-dards, and responding to business pressures to expand into new lines of business, many software engineering organizations are faced with adapting their CMM-based systems for ISO 9001 compliance. | See what
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| Smooth transition to improved ISO 9000 standards Change-over to the improved ISO 9000 standards, which ISO aims to publish in November 2000, will be a smooth one for the businesses around the world which are implementing the current versions. "A major requirement of the ISO 9000 revision process is that organizations which have implemented the current ISO 9000 standards will find it easy to transition to the revised standards," says ISO, adding, "Transition planning guidance is being produced." ISO (International Organization for Standardization) gives the assurances in a recent document, "Introduction to the revision of the ISO 9000 standards". An estimated 200 000-plus ISO 9000-based quality management systems are being operated worldwide by organizations of all types in order to ensure their efficiency and their ability to meet their customers’ requirements. As a result, interest in the Year 2000 revisions of the standards is intense and ISO is keen to keep current and future ISO 9000 users up to date on developments. | Are you considering building,
expanding or re-locating your business? Consider the County of Lennox & Addington for manufacturing, distribution and warehousing. Please contact Paul Blais at pblais@lennox-addington.on.ca for CD-ROM |
| How To Tell if Your Certificate Is Genuine by George Lofgren, RAB QMS President Question: What steps can companies take to make sure their accredited ISO 9000, QS-9000 or ISO 14001 registration certificate is genuine? How can purchasers verify whether registration certificates of suppliers are genuinely accredited, particularly if the accreditation body is located outside of the country where the purchaser resides? Answer: Having an accredited registration certificate is not the only way of ensuring that you have a valid and properly issued registration certificate but it does provide a level of traceability and credibility that may or may not be present with unaccredited certificates. | BDCcan guide you through all the steps required to obtain ISO 9000 registration. |
| The ISO9000 Registration Process As any company's quality management system can be compared for compliance to ISO9000 a substantial business has developed in offering this service. These are now approximately 120 Registration Bodies throughout the world. All of them operate in similar fashion, however their prices and operating timescales differ widely. Summarizing the Registration process: | Vinyl Foam Decorative Construction Materials from P.C.V. Plastic Extrusion Inc . |
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09/01/99 Newsletter Copyright © Innovation Business Services . Source of Information Copyright according to Sources