| CONTENTS | Executive Newsletter -
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| Zhu Rongji, Premier of China, meets ISO officials Beijing, 21 October 1999 The opening of the 22nd General Assembly of ISO (International Organization for Standardization) in Beijing on 20 October, was followed yesterday by a visit to the Chinese Premier, Mr. Zhu Rongji. The Premier spoke to an ISO delegation, led by ISO President, Prof. Giacomo Elias. Mr. Zhu welcomed ISO who holds its General Assembly for the first time in China. "The new policy and structure of the Chinese standardization infrastructure regarding standards, metrology, quality and conformity assessment, now combined within the China State Bureau of Quality and Technical Supervision (CSBTS), is an example of the importance we attach to an efficient development in this activity," he said. Mr. Zhu also commented on the ambitions of the Chinese Government to increase international cooperation to remove unnecessary technical barriers to trade. "Exchange of views in an international arena such as ISO, offers Chinese entreprises and administrators the opportunity to learn from international practices," he pointed out. | Back Issues of this newsletter are available at Quality Org |
| EVALUATING ISO 9000 FOR YOUR COMPANY Believe it or not, a school system has been registered compliant with ISO 9000! Such broad acceptance of this standard is indicative of the usefulness of ISO 9000 and something all companies should consider. ISO 9000 can and does apply to everyone; regardless of size or the nature of the business. ISO 9000 is rapidly becoming one of the world's most widely known and highly used mechanisms for demonstrating a commitment to quality. Currently there are over 300,000 registrations, world-wide, in all facets of business (with approximately 2,500 - 3,500 registrations in South Africa). Considering that there were only 200+ in 1992, the program is showing a remarkable growth rate. | Quality Technical Books the Online Bookstore Offers Discounts on Technical Books |
| Implementing Quality Management Systems in Nursing Homes by Peter Reeves Introduction to Quality Management Systems A Quality Management System provides a way for Management to give direction to staff without removing the sense of ownership and initiative that is now vital to the success of all organisations. It is no longer practical for managers to watch over the activities of staff or to appoint supervisors to monitor if and when people are performing. In Australia today we have a workforce that is motivated to produce high quality work. Providing Management does not have systems in place that make it difficult to produce quality results, the staff of the organisation will endeavour to delight both the customer and the manager. | ISO 9000 QUALITY SYSTEM DEVELOPMENT from Innovation Business Services |
| Mustek Cape Town - Certificated by SABS - February 1999 Mustek Limited was founded in 1987 and is today the largest assembler, marketer and distributor of personal computers, (its Mecer range of PCs being the top selling brand of PCs in South Africa for the last 6 years), data processing devices and allied products. The group was listed on the JHB Stock Exchange in April 1997. Over the past decade, Mustek has grown significantly, with annual sales increasing from R20 million in 1987 to R1,1 billion in 1998, operations expanding from one to nine sites and its staff compliment growing from 10 to 600 employees nationwide. From corporate headquarters in Johannesburg, Mustek currently oversees the activities of eight operating divisions, strengthened by inter-dependent relationships. In managing the rapid growth of the group, Mustek continually strives to achieve greater coherence and synergy between the different group activities. | Contact TechRite for Multimedia ISO 9000 Documentation Services |
Sources of Standards Documents
Worldwide ISO Membership- A list of all the Global Members of ISO |
Your Country's RepresentativeContact information for purchasing all ISO Standards including ISO 9000. |
REGISTRARS ON THE WEB |
Guidance on interpretation and implementation
| How to cope with ISO 9000 while doing your job Managers and engineers don't have to be running an ISO 9000 quality program to feel its effect. When implemented properly, ISO 9000 is a culture change that affects an entire organization. Mid-level managers may find themselves serving on ISO 9000 implementation teams, organizing an ISO 9000 effort within their department or at the very least documenting their own work procedures. Those who are experienced with the process warn that it is time- consuming. As John Sala, project manager at Rexam Graphics points out, management has to be aware that ISO 9000 represents additional work and be prepared to back up its organization. | See what
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| Several Questions before You Write Writing of documented procedures and instructions is a necessary step for implementing ISO 9000 series standard. Some organizations shall employ consultants to do this step and some organizations shall use the standard documents which are available in the "text books". However, is it necessary or is it a good way to prepare your documents? In BS 7850: Part 1: 1992, three terms are described and are very useful for us to prepare documents in a clear way - Process Owner, Customer and Supplier. If you need to write a procedure now, you are probably the Process Owner of this working step. The first thing you need to consider is what the product of this step is. The term "product" is not meant the final product of the organization but it is the product of this step only. For example, if your proposed procedure is titled as "Assessment of Vendors", the "product" may be the "result of assessment" or even a "approved vendors list". | Are you considering building,
expanding or re-locating your business? Consider the County of Lennox & Addington for manufacturing, distribution and warehousing. Please contact Paul Blais at pblais@lennox-addington.on.ca for CD-ROM |
| Choosing An ISO 9000 RegistrarKey Information for a Difficult Task! ISO 9000 Year 2000 Revisions Implementing ISO 9000 has been occupying your time for many months. Your not insignificant effort is starting to yield real benefits and it is now time to crown your achievement by seeking registration from one of the many ISO 9000 registrars. But who to select? With nearly 100 registrars in the US alone how do you decide which is best? Like most things there are a number of factors to consider when deciding and with a methodical approach to these factors, the correct decision should be easy. | BDC can guide you through all the steps required to obtain ISO 9000 registration. |
| New directory reveals growth of ISO 9000 and ISO 14000 ‘certification industry’ The number of ISO 9000 and ISO 14000 certification bodies around the world has risen by more than 260 over the last four years. The newly published ISO Directory of ISO 9000 and ISO 14000 accreditation and certification bodies lists 573 certification bodies, compared to 309 when the previous edition was published in 1995 – an increase of 264. The number of countries in which there are certification bodies operating has also increased: from 73 to 93. Germany appears to have experienced one of the highest growths: the number of certification bodies active there has increased from 21 to 76. The Netherlands too has seen a sharp rise, from 17 to 53. In the United Kingdom, the already high 1995 total of 49 has nevertheless increased to 62. The United States registers an increase of 43 to 52. | Vinyl Foam Decorative Construction Materials from P.C.V. Plastic Extrusion Inc . |
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