Date: Sun, 18 Jun 1995 14:59:31 -0400
From: QMI@aol.com
Subject: ISO 9000 Training - DC/NoVA Area

CONFIGURATION MANAGEMENT UNIX CERTIFICATION PROGRAM

The Loudoun Campus of NOVA is now offering a Configuration Management UNIX
Certificate program through Continuing Education. Designed to be completed in
one year, participants must take seven required courses (100 hours) and two
elective courses (16 hours) to receive a certificate. The programs are short,
intensive, interactive courses ranging from introductory level to design and
application. The following are the courses within the program. Not all
courses are offered each term. Continuing Education Units (CEU's) are given
for these programs.  For further information, please call the Office of
Continuing Education at 703:450-2551 or 2552.

UNIX LEVEL I - INTRODUCTION TO UNIX
This introductory course is designed to cover the fundamentals of the UNIX
operating system (operating system basic structure, services and components).
The program includes UNIX functional characteristics, filing system,
electronic office (electronic mail, filing, news), operating security,
utilities, and the necessary and sufficient set of commands to utilize the
UNIX operating system. (12 hours) Loudoun Campus. Instructor: Hashem Anwari.
Price: $150.00 (plus $35.00 materials fee paid in class to instructor first
session).  Dates: Fri., Sept. 29, 6:30 - 10:00 p.m. and Sat., Sept. 30, 9:00
a.m. - 5:30 p.m. OR Fri., Nov 17, 6:30 - 10:00 p.m. and Sat., Nov 18, 9:00
a.m. - 5:30 p.m. OR Fri., Feb. 16, 6:30 - 10:00 p.m. and Sat., Feb. 17, 9:00
a.m. - 5:30 p.m.

UNIX LEVEL II - SHELL SCRIPTS AND ADVANCED COMMANDS 
This class is a continuation of UNIX Level I and is focused on users who have
some background in UNIX. Material includes: file creation and editing; shell
functioning; characteristics and structure; I/O redirection of designated
process and errors; writing shell script and functions to accomplish
operational tasks; shell variable applications; parameter substitutions;
shell script debugging; programming decisions and repetition statements. (8
hours) Loudoun Campus Instructor: Hashem Anwari. Price: $150.00 (plus $20.00
materials fee paid in class to instructor first session). Dates: Fri., July
7, 6:30 - 10:00 p.m. and Sat., July 8, 9:00 a.m. - 1:30 p.m. OR Fri., Oct 13,
6:30 - 10:00 p.m. and Sat., Oct 14, 9:00 a.m. - 1:30 p.m. OR Fri., March 1,
6:30 - 10:00 p.m. and Sat., March 2, 9:00 a.m. - 1:30 p.m.

UNIX LEVEL III - SYSTEM MANAGEMENT
This is a continuation of UNIX Level II with focus on more advanced shell
programming. Information includes: customizing environments; developing menu
script for users; data base handling; multi-program integration; network and
addressing; creating tables; system administration basics; maintenance (using
SCCS); system operations; file management and integrity. (8 hours) Loudoun
Campus. Instructor: Hashem Anwari.  Price: $150.00 (plus $20.00 materials fee
paid in class to instructor).  Dates: Fri., July 28, 6:30 - 10:00 p.m. and
Sat., July 29, 9:00 a.m. - 1:30 p.m. OR Fri., Nov 3, 6:30 - 10:00 p.m. and
Sat., Nov. 4, 9:00 a.m. - 1:30 p.m. OR March 8, 6:30 - 10:00 p.m. and Sat.,
March 9, 9:00 a.m. - 1:30 p.m.

CONFIGURATION MANAGEMENT IN AN OPEN SYSTEM ENVIRONMENT
This course provides an introduction to the networked "open systems"
computing environment, focusing on those elements of open systems which
affect requirements and strategies for configuration management. Topics
include: open systems; client server computing; object oriented programming;
database management systems; fourth generation languages; system and network
security; development methods; software updates and distribution; personnel
and management implications of open systems. (8 hours) Loudoun Campus
Instructor: Mark Walsh Price $115.00 (plus $20.00 materials fee paid in class
to instructor)  Date(s): Sat., Nov. 18 OR Feb. 10, 9:00 a.m. - 6:00 p.m.

SELECTING APPROPRIATE CONFIGURATION MANAGEMENT TOOLS AND TECHNIQUES
Learn how to define, support and implement a configuration solution using
state of the art tools. Participants will learn how to develop the evaluation
criteria, how to interview vendors, and how to select the tool and
environment which will best fit the work site. (16 hours). Loudoun Campus
Instructors: Donett Murphy & Diana O'Hara.  Price: $185.00 (plus $20.00
materials fee paid in class to instructor first session).  Dates: Tues., Aug.
29, Thurs., Aug. 31, Tues., Sept. 5 and Thurs., Sept. 7, 6:00 - 10:00 p.m. (4
days) OR Tues., Feb. 6, and Thurs., Feb. 13, 6:00 - 10:00 p.m. and Sat., Feb.
17 9:00 a.m. - 6:00 p.m (3 days).

OPERATIONAL CONFIGURATION MANAGEMENT PRACTICES
Course focus is to provide participants with a common-sense, value-added
approach to implementation and maintenance of a configuration management
process. Participants will define and design an implementation strategy. This
program is a prerequisite to Application of Configuration Management in a
UNIX Environment Using an Automated Tool. (16 hours) Loudoun Campus.
Instructors: Donett Murphy & Diana O'Hara. Price: $185.00 (plus $20.00
materials fee paid in class to instructor) Dates:  Sat. & Sun., March 23 &
24, (2 days) 9:00 a.m. - 6:00 p.m.

WORKSHOP: APPLICATION OF CONFIGURATION MANAGEMENT IN A UNIX ENVIRONMENT USING
AN AUTOMATED TOOL
This program will implement the strategy defined in the Operational
Configuration Management Practices course. Focus is to guide participants
through a complete automated implementation of configuration management on a
UNIX platform. This intensive course will require participants to work in
teams using a hands on experiential process. Participants must have a working
knowledge of the UNIX platform and must understand the principles of
configuration management. UNIX Level III and Operational Configuration
Management Practices are prerequisites to this course. (32 hours) Loudoun
Campus. Instructors: Donett Murphy and Mark Walsh.  Price: $250.00 (plus
$35.00 materials fee paid in class). Date: Sat. & Sun., April 27-28 and May
4-5, (4 days) 9:00 a.m. - 6:00 p.m.

CONFIGURATION MANAGEMENT RELATIONSHIP TO DATA MANAGEMENT
The relationship of configuration management to the data management function
is often misunderstood by many organizations. This seminar defines the
requirements of data management in an automated environment and provides
guidance to participants in the implementation of the data management
function. (8 hours). Loudoun Campus. Instructor: Mike Daniels. Price: $115.00
(plus $25.00 materials fee paid in class)  Date: Sat., Dec. 2, 9:00 a.m. -
6:00 p.m.

SOFTWARE CONFIGURATION MANAGEMENT
Learn to relate the practice of configuration management disciplines
(identification, control, status accounting and audit/reviews) to the process
of preparing and maintaining software products. Information includes:
software configuration management concepts; the software development process
and how it relates to configuration management and; the roles and
responsibilities of configuration management in the preparation and
maintenance of software. This seminar is based on ISO 10007 (International
Standard - Guidelines for Configuration Management) and Draft EIA/IS-647
(Replacement for Mil-Std-973).  Instructor: Donett Murphy. (8 hours)  Price
$155.00 (plus $20.00 materials fee paid in class).  Dates: Sat., Aug. 19,  OR
Oct. 21 OR Jan 27, 9:00 a.m. - 6:00 p.m.

SOFTWARE ENGINEERING INSTITUTE OVERVIEW 
This introductory level course will address the history and objectives of the
Software Engineering Institute's Capability Maturity Model (CMM).
Participants will work with the CMM to understand implementation strategies;
define the steps involved in becoming certified; review the criteria for each
key process area; and evaluate the requirements of each level (1-5) in the
maturity model. (8 hours). Loudoun Campus. Instructor: Jackie Zachgo. Price:
$115.00 (plus $20.00 materials fee paid in class) Dates: Sat., Oct. 28, 9:00
a.m. - 6:00 p.m. OR Sat., March 23, 9:00 a.m. - 6:00 p.m.

ISO 9000 STANDARDS APPLICATION TO SOFTWARE
Commercial, international and global competition is here. With economic
borders becoming less defined how will U.S. companies compete in coming
years? The competitive world-wide discriminator is quality and the
standardization of quality management practices. The International
Organization for Standardization, representing more than 92 countries, has
published a series of quality assurance standards - ISO 9000 Series. The
intent of these standards is to provide a common world-wide set of quality
system guidelines, requirements and measurable evaluation criteria. Companies
intending to supply software-based products internationally will need to
adapt existing quality systems to the ISO 9000-3 Standard - Guideline for the
Application of ISO 9001 to the Development, Supply and Maintenance of
Software. In this seminar participants will: review the history, benefits and
requirements for ISO certification; learn how ISO 9001 relates to ISO 9000-3
software standard; address registration requirements and the registration
process; define the UK TickIt software scheme; explore the relationship of
SEI Capability Maturity Model to ISO 9000 series. (8 hours) Loudoun Campus.
Instructor: Donett Murphy. Price: $145.00 (plus $30.00 materials fee paid in
class to instructor).  Date: Sat., Aug. 12 OR Dec. 9, OR Mar. 30,  9:00 a.m.
- 6:00 p.m.

MANAGING CHANGE AND CONFLICT RESOLUTION
Change is the only constant in life. Yet, as we resist change, our
relationship to it becomes one of stress. On a larger than personal level,
organizations which seek out and welcome change tend to excel in the
increasingly competitive business environment. In this program, information
covers: the role of change in today's organizations; recognizing resistance
to change within the self and others; model strategies to encourage
acceptance of change; the difference between symptoms and causes of conflict;
techniques to develop understanding of different points of view; techniques
to gain participation in solution creation. (8 hours) Loudoun Campus.
Instructor: Leslie O'Bryant  Price: $115.00 (plus $30.00 materials fee paid
in class). Dates: Sat., July 15 OR Sept. 23 OR  Feb. 10, 9:00 a.m. - 6:00
p.m.

All classes are held at the NOVA Loudoun Campus, 1000 Harry Byrd Highway
(Route 7), Sterling, Virginia. For information about the Configuration
Management Working Group contact:  Quality Management  703-406-8787 e-mail:
cmwg@aol.com