- G - ========================================================================= Date: Sun, 30 Apr 1995 13:04:41 +0100 From: Peter Griffin Subject: Re: Introductions Yes, this is my introduction. I am pleased to see so much detail being provided by the members of this list, and I look forward to us all being able to assist each other to improve through mutually beneficial communication. I have appended an introduction for the major portion of our activities, being Quality/ISO9000 consultancy. This is part of our WWW pages on http://www.quality.co.uk/quality/ Our other activities are based in marketing ands communications consultancy, increasingly associated with assisting companies to use the Internet. P Griffin & Associates - Information also trading as Quality In Action Limited ----------- We specialize in changing complex issues into simple advice P Griffin & Associates provide Services: Quality Management Advice, Assistance and Training Operating Principle: Full Customer Satisfaction by Meeting Agreed Client Objectives P Griffin & Associates (PGA) was formed by Peter Griffin in 1987, primarily to offer consultancy and training in Quality Improvement, Quality Assurance and ISO9000. Over the past 8 years: 270 organisations have been assisted in ISO9000 and achievement of ISO9000 Registration Quality Awareness & Improvement seminars have been provided to 280 organisations (over 6000 people) 1200 people have been trained in Auditing (Internal & Lead Auditor) Approximately 60% of companies have failed to achieve ISO9000 Registration at the first attempt. The majority of these pass at the re-try. 98% of PGA Clients have been successful at the first attempt........ normally with a project period of less than 15 man-days. PGA is Registered to ISO9001 for all of its activities and currently operates with a pool of 12 staff (based in Europe and the USA), covering consultancy, training and auditing. Many are Registered Lead Auditors, also performing audits for Third Party Registrars. Our aim is to achieve our Client's objectives in the most cost effective manner. In many cases this is the rapid development of a quality management and improvement system, and achievement of ISO9000 Registration. The general average period for a full project is 12 months, ..... however we have achieved this in 4 weeks on a number of occasions. We trade on our proven record of success and references from existing clients. No matter what we may say, it is always more convincing when said by a Client! To gain more information contact Peter Griffin & Associates on E-mail griffinp@dircon.co.uk UK telephone 1525 716767, or fax 1525 716868; Location Bedfordshire, UK ********************************************************************* _/_/_/_/ _/_/_/_/ _/_/_/_/ | P Griffin & Associates _/ _/ _/ _/ _/ | _/_/_/_/ _/ _/_/ _/_/_/_/ | griffinp@dircon.co.uk _/ _/ _/ _/ _/ | Tel (0) 1525 716767 _/ _/_/_/_/ _/ _/ | Fax (0) 1525 716868 ********************************************************************* Try http://www.quality.co.uk/quality/ ********************************************************************* ****************************************************************************** From: AGOOZNER@delphi.com Date: 95-04-04 20:53:49 EDT Alan Goozner ------------ Briefly, I am full time employed and consult on my days off and evenings. My expertise is Statistics and data processing. Most of my work has been in the international development field having been long-term overseas from 1987-90 with Nathan Associates in Zambia. My recent consulting work has been USAID project evaluations where I have been doing the number crunching for higher paid data analysts. My real joy is doing sample surveys. Recently for my full-time job we have been doing customer surveys in the Federal Government as part of out "reinvention" efforts. The survey techniques that I employ have been gleaned from the best in the business including the BLS and the US Bureau of the Census. I am currently completing a major survey and will hope to use this as a prototype in application to many other situations with the desire to provide the best, most accurate data on customer satisfaction ratings for managers to make decisions in modifying their businesses/activities to improve customer service delivery. I believe in using simplified computer techniques and providing my clients the best of my past experience in the field. In a couple of weeks I'll be prepared to start marketing this service but wonder if it will do well as a stand-alone service or should it be packaged together with a general management consulting practice? Another problem that I have is what approach should I use for marketing this service? I have a brochure and feel that personal contact and phone calls would be best to start determining who would be good prospects and pin-pointing the decision makers at firms who would hire me. I would appreciate any advice, ideas for marketing or interested parties in the same line of consulting with experience that would be highly synergistic to joining with me to market this as a package. I have a brochure for those who are interested. Please send me an E-mail with your snail-mail address. ============================================================================== Date: Fri, 17 Mar 1995 11:20:18 -0800 (PST) From: beezel@netcom.com Subject: first post Hello fellow consultants: My name is Michael Gold, I am a principal and Senior Consultant for beezeLink: an Internet training and consulting concern. We are based in Toronto and New York and we offer Internet training, consulting, classes (in Toronto and New York), and WWW services. beezel@netcom.com http://www.the-wire.com/beezeLink/ I have been reading the Usenet consultants group, but in general i prefer listserv's over news. I was hoping to find discussions of what other consultants do in terms of: -new business -clients who refuse to pay -people who solicit free advice over the phone -WWW technical issues Well, I look forward to hearing back from other members of the list. Thanks. Michael Gold beezel@netcom.com ==============================================================================