- K - ============================================================================ Date: Sun, 11 Jun 1995 15:10:00 -0500 (CDT) From: Bob Kreisa Robert Kreisa Owner, Criminal Justice Associates E-Mail = bkreisa@worf.uwsp.edu I am the owner of Criminal Justice Associates, a firm specializing in Law Enforcement Consulting and Training. Although we specialize in Strategic Planning and Reengineering for law enforcement and other public sectro agencies, we offer a full range of services and technical assistance. Those services include executive selection, marketing, cultural change, technology management, communications systems and information management. I also consult for other companies, including the International Association of Chiefs of Police. The majority of our work has been in Wisconsin and the Midwest, and I am interested in marketing our services to a larger geographical area. I am also interested in the prospect of forming, or becoming part of "virtual consulting organizations" that form for the purposes of completing specific projects. ------------------------------------------------------------------------------ Robert Kreisa bkreisa@worf.uwsp.edu ============================================================================== Date: Fri, 17 Mar 95 10:39:28 CST From: Bill Kubsh Subject: Introduction I am a Senior Software Engineer with Motorola. I have spent several years in Motorola's Cellular Subscriber Division and am currently working in the Automotive and Industrial Electronics Group of Motorola. I have been very involved in Process Improvement activities. I am part of a team that is working with the software departments to define and implement a quality based process to address various systems and philosophies such as SEI, ISO9000, and QS9000. I am relatively new to consulting, so I am very intertested in learning quite a bit from the on-going discussions. I am looking forward to sharing ideas as well as making contacts across the industry. +-----------------------------+--------------------------------------+ | Bill Kubsh | Office Mail: IL08 - MS17 | | Motorola | Voice: (708) 480-8243 | | AIEG | Fax: (708) 580-6569 | | 4000 Commercial Avenue | Internet: | | Northbrook, IL 60062-1840 | kubsh@chiefs.northbrook.aieg.mot.com | +-----------------------------+--------------------------------------+ ============================================================================== Date: Fri, 17 Mar 1995 12:54:02 -0800 (PST) From: KASHMAIER@planacc.com Subject: Introduction I probably am a bit different than most of you out there. I am a technical writer by trade (and desire) who came out of a high-tech environment, primarily working in production and inventory control (not engineering). I write quality assurance documentation--primarily for ISO9000 compliance-- writing everything from quality manuals to build procedures (work instructions). I have been moving more into the consulting arena as someone who comes in to help others develop a cohesive, yet simple set of documents for ISO9000. Most consultants think (don't flame me too much over this one) that if you give proper direction to a company and then audit them as they complete things that, somehow, the documentation just comes together. Granted, someday it will, but at what cost? Most of my clients are smaller, less-than-enlightened-to-the-ways-of- continuous-improvement and we-just-want-to-do-this-as-a-marketing- tool kind of folks, but there is a great deal of satisfaction to be gained in helping these organizations with climbing their "Mt. Everests." I do not wish to turn this into a discussion about writing or about ISO9000, but some of the most humorous (okay I have a dark side) moments I have spent are in going to an ISO Management Review Meeting (or something similar), which I typically attend when I first start working with a client (to get a feeling for the project and the potential land mines ahead)--only to find myself listening to a 2-hour discussion on the finer points of the syntax for a procedure that apparently took many hours to write, spread over many weeks, with weeks of additional discussion involved. When you go on to rewrite this procedure after 1 hour of interviewing and 2 hours of sitting at a keyboard--and it is approved in a few minutes--and you can go on to teach these same people how to do this on their own--it is a great feeling. That is why I do what I do (although I do enjoy making money). Too many companies drop their ISO projects because of the insanity of the project-- usually the documentation--so, that, when I do help someone past this "stuff," they can find themselves in a position really to think about improving their quality and to become more competitive and to grow and all that stuff (and to need the help of you others out there). Thanks for listening. It is nice to write something that doesn't start out-- "1.0 The purpose and scope of this procedure . . . ." Clark J. Kashmaier Quality Documentation 7235 SW 76th St. Portland, OR 97223-7405 (503) 244-2294 kashmaier@planacc.com ============================================================================== Date: Tue, 21 Mar 95 06:59:00 +0100 From: EBBE KRISTENSEN Subject: Introducing myself... After having worked as a software engineer for over thirteen years, I have now started my own consulting business. My main area of knowledge is software configuration management. I must confess that I'm a bit new to consulting. I have joined this list hoping that I can get some of the experience I don't have before I get it the hard way. And I will of course contribute when I have something sensible to say. Ebbe Internet: ebbe.kristensen@dkb.dk ============================================================================ Date: Thu, 23 Mar 1995 11:17:26 -0500 From: Kahoe@aol.com Subject: Patsy Kahoe - Introduction Hi everyone - I am the home base knowledge worker for MG Taylor Corporation, a virtual organization I joined last year. MG Taylor Corporation has been a leader for 20 years in designing, modeling, manufacturing and using environments, tools, and processes to employ group genius in solving complex problems. We are particularly interested in systemic problems - problems that a group cannot solve without engaging a larger system, of which they represent only one part. Our work includes holding DesignShopsx throughout the country, during which our RDS (Portable Management Center) is used to facilitate clients in solving complex problems in a week, work that 'normally' takes organizations a year or more to accomplish. Included during this process is education for the organizations in the use of the environment, tools and processes, so that they can continue to use the new way of working. I am looking forward to learning from others who deal with the problems that arise from the exponential change that is occuring throughout business, government and society. Patsy Kahoe MG Taylor Corporation 2044 Sea Loft Hilton Head Island, SC 29928 ============================================================================== Date: 4 Apr 95 13:33:25 From: "erik.koenen" Subject: Introduction Hello to all list members, My name is Erik Koenen. I am working as a consultant for the Arthur Andersen Business Consulting Practice in Amsterdam (The Netherlands). My efforts include business process redesign, implementing customer satisfaction programmes, benchmarking, shared vision facilitation, etceteras. Currently, I am involved in a programme dealing with Arthur Andersen's future and am especially interested in the concepts of knowledge sharing and learning. That reminds me of a HBR-article by Chris Argyris, 'Teaching Smart People How to learn'. "Surprisingly," Argyris wrote, "it is often the most educated, successful, and motivated individuals who find it the most difficult to learn, using their analytical skills as a defence against acknowledging or learning from their mistakes." Being a consultant, I do my fair share of knowledge sharing, but am I learning? The only way to figure it out is by putting shared information into practice. So I am putting into practice some of the fresh and exciting perspectives I have read on this list and am looking forward to participate actively. Regards, Erik Koenen Arthur Andersen Business Consulting erik.koenen@aa.compuserve.com =========================================================================