Thought leadership
Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.
Focusing on the future
IRCA Principal Auditor Ravindiran Gurusamy makes the case for putting customer focus at the heart of an organisation.
Audit SIG attendees and the future of audit
The Chartered Quality Institute’s Audit SIG Conference, in partnership with Inmarsat and sponsored by Société Générale de Surveillance (SGS), took place on September 15 at Inmarsat’s headquarters in London. At the end of the event, delegates and Audit SIG members stopped to share their thoughts on the future of the audit industry and their key takeaways from the event.
Reframing perceptions of the quality profession and its business
In the CQI’s recent Workforce Insight research, fewer than two in five working respondents said they felt highly valued by other teams, departments and employees in their organisations. Could the key to raising that number lie in changing the perception of quality? Quality systems and assurance professional Ryan Renard CQP MCQI makes the case.
Preventing food fraud
Both the EU and UN describe the current climate as a global food crisis and warn of ‘serious risk’. It is imperative, therefore, that we maintain vigilance to prevent food fraud, says Forbes Fyfe, Agriculture Supply Chain Technical Account Manager at global assurance specialist LRQA.
An overview of risk management
Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.
Common sense when auditing a micro organisation
Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach. IRCA Technical Assessor Horacio Martirena, Director of M&A Consultores in Argentina, gives a scenario of how common sense can be applied in such a situation.
Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.
Is conformity assessment a quality process?
Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.
From auditing to accountability
Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability.
Improving auditing processes with a quality lens
Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.
Find your membership grade
Take this short quiz to find out which CQI membership grade is right for you
Looking for training?
CQI and IRCA Certified Training has a range of quality and auditing courses on different levels. Take this quick quiz and find the training that’s right for you.