Thought leadership
Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.
Bouncing forward in the wheel of life: how to face disruption and create balance
Eva Provedel, Leadership Coach and Trainer at Go Mind in Motion Limited, and author of two recent books on resilience, explains the importance of a positive mindset and balance on quality of life.
From Affiliate to Practitioner
Raymond Kiernan, PCQI, MCIOB, Regional Quality Manager for Berkeley Homes Capital, describes his journey to achieving the CQI Practitioner grade.
Dealing with time pressures
In our latest dilemma, find out how to avoid delays with audits and ensure they’re delivered within the audit plan’s designated timeframe.
Lack of engagement from top management
In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s).
Developing a strategic approach for audits
Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day.
Dealing with product discrepancies in audits
Greg Hutchins, Managing Director and Principal Engineer at qualityplusengineering.com, recalls how his dealings with a serious product discrepancy on a project led to improvements across the board.
Closing the strategy-to-performance gap
Donna Clifford, Consultant at FE Associates, UK, outlines the seven rules in Turning Great Strategy into Great Performance and how they can be used to improve business strategies in organisations.
Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.
Maintaining independence for internal audits
Andy Nichols, CQP MCQI, Program Manager at Michigan Manufacturing Technology Center, US, explains how internal auditors can achieve the independence requirements of ISO 9001.
Providing a fair assessment
In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively.
Find your membership grade
Take this short quiz to find out which CQI membership grade is right for you
Looking for training?
CQI and IRCA Certified Training has a range of quality and auditing courses on different levels. Take this quick quiz and find the training that’s right for you.