Discover how organisations can strengthen working relationships to optimise value creation. David Hawkins, Chair of the committee that designed the business collaboration standard, shares his insight and top tips for implementation

The International Organization for Standardization (ISO) and the International Accreditation Forum (IAF) have put together an Auditing Practices Group Guidance on: Risk Based Thinking. Read how ISO 9001 – Quality management can address risk planning in your organisation

It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon

Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation

Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 - Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting

Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals

Sponsored article: Auditing is not a new technique and has been used in various guises for many years, especially for financial purposes. This article aims to show how management system internal auditing has changed in recent years and where to start with conducting one.

Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.

With the help of quality experts, we introduce some of the key tools for measuring, managing and improving performance – and how to use them to best effect

The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.