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Digital transformation and quality management – What are the relations?
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.
ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.
Learnings from a long auditing career: Advice for the next generation
Richard Brett CQP MCQI, Vice Chair of the Audit SIG, recently retired after a long career with GSK, which included almost 20 years working as an auditor. Here, he reviews how auditing practice has changed, and what he learned during his career, and offers some advice for the next generation of auditors.
World Quality Week 2022 highlights
World Quality Week 2022 commenced on 7 November. For the second consecutive year, we dedicated a week to focussing on quality’s intrinsic role in doing the right thing the first time, and ensuring that we act with conscience at all times.
Auditing for effective integration: Mind the gap
Jonathan Bishop CQI FCQI, Head of Management Systems at Cellnex UK, outlines how auditing plays a key role in the effective integration of management systems.
UK businesses given two years to apply UKCA product marking
Third UK government extension for the EU’s safety mark means businesses have more time to apply the new product safety marking.
Minimum of 14 hours
ISO/IEC 27001:2022 Internal Auditor (Information Security Management Systems)
This course aims to provide learners with the knowledge and skills required to perform an internal audit of part of an information security management system based on ISO/IEC 27001 (or equivalent) and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
Doing the right thing: Whatever happened to the business process?
Vince Desmond, the CQI’s CEO, looks at the importance of considering the difference between cost cutting and chasing efficiencies, and how leaders can create a core system so that their organisations can do it right, do it better, and do it right first time.
The CQI’s International Quality Awards return in 2023 as part of Quality Live
After its successful return in 2022, the CQI’s flagship awards will be back as part of a brand-new event, Quality Live, with a focus on professional development.
Building a sustainability conscience
To celebrate World Quality Week 2022, Chair of the CQI’s Sustainability Special Interest Group, Zoi Kontodimou, discusses the concept of a sustainability conscience.