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Baltic Exchange: A move to Quality 4.0
An in-depth look into how governance, assurance and improvement activities were enhanced through the implementation of Quality 4.0 at maritime and freight market information provider, the Baltic Exchange.
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Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.
Is conformity assessment a quality process?
Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.
From auditing to accountability
Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability.
Improving auditing processes with a quality lens
Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.
Decentralising clinical trials
Damien Tiller, Director of Quality at Lindus Health and an IRCA Lead Auditor, examines the changing face of clinical trials and how organisations must strive to do the right thing while adapting to a new way of working.
Testing mobile application quality
Every one of us who uses a mobile device has inadvertently become a quality assurance tester. But for experienced professional quality assurance engineers there is a long checklist of verifications that are vital to ensuring a quality product, says Quality Assurance Engineer Olga Radionchik.