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ISO 50001:2018 Foundation (EnMS)

This course provides delegates who have an existing, basic knowledge of, or experience in, energy management with an understanding of the management systems approach and the requirements of ISO 50001, and to provide a basis for delegates who wish to go on to complete CQI and IRCA Certified EnMS A

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ISO/IEC 20000-1:2018 Foundation (IT-SM)

This course provides delegates who have an existing, basic knowledge of, or experience in, service management with an understanding of the management systems approach and the requirements of ISO/IEC 20000-1, and to provide a basis for delegates who wish to go on to complete CQI and IRCA Certified

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ISO 22000:2018 Foundation (FSMS)

This course provides delegates who have an existing, basic knowledge of, or experience in, food safety management with an understanding of the management systems approach and the requirements of ISO 22000, and to provide a basis for delegates who wish to go on to complete CQI and IRCA Certified F

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ISO 22000:2018 Internal Auditor (FSMS)

This course provides delegates with the knowledge and skills required to perform an internal audit of part of a food safety management system based on ISO 22000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

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​Introduction to Change Management

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

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​Introduction to Problem Solving

This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.

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​Introduction to Product and Service Management

This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

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