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Sustaining stakeholder buy-in – Part 1
Published: 24 Oct 2018
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies
Leading a process-based organisation
Published: 5 Oct 2018
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
Time to challenge and reshape the cost of quality paradigms
Published: 25 Sep 2018
Bob Goodwin, CQP MCQI MSc PGDip, explains why the cost of quality should not be the main focus for quality professionals
Unlocking the future with continuous improvement
Published: 29 Aug 2018
Roxann Dawson, MSc, DipQ, CQP MCQI, on how to deal with barriers to fostering sustainable change in the workplace.
A common-sense approach to internal IMS audits
Published: 23 Aug 2018
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
Innovation – What does it look like in quality environments?
Published: 19 Jul 2018
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
Ensuring employee engagement in complete digital transformation
Published: 30 May 2018
Professor Mitter Vedu FCQI examines the impact of digital transformation for organisations and stresses the importance of employee engagement for deriving full benefits of this transformation.
The shared struggle of capturing quality costs
Published: 11 May 2018
Robert Oakland, Partner at The Oakland Group, breaks down common challenges and how quality professionals can fuel fact-based decisions.
Leadership – it’s about people
Published: 23 Apr 2018
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.