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A beginner’s guide to performance management tools
With the help of quality experts, we introduce some of the key tools for measuring, managing and improving performance – and how to use them to best effect
40 hours (indicative)
FSSC 22000 Version 5.1 Lead Auditor (FSMS)
This course provides delegates with the knowledge and skills required to perform first, second and third-party audits of food safety management systems against FSSC 22000, in accordance with ISO 19011, ISO 22003 and ISO 17021, as applicable.
Innovation – What does it look like in quality environments?
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
Approved Training Partners' Notice of Processing Data for Delegates
The Chartered Quality Institute (the CQI) has approved your training provider to deliver the certified course that you are attending.
Meet the volunteer: Priyanka Viswanathan
Priyanka Viswanathan, Senior Engineering Auditor at Arm Ltd, talks about her experience as a CQI volunteer.
CQI Annual Report 2017
Read the annual report for the year ended 31 December 2017.
On the accreditation of conformity assessment bodies
Accreditation is the formal recognition by an independent body that an organisation is competent to perform conformity assessments.
Traditional ingredients for continuous improvement
The CQI’s fourth Corporate Connect event of the year, presented by John Lewis Partnerships, explored how starting slow can ignite rapid change.
Why the world needs ISO 41001
The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.
The relationship between improvement and reliability
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.