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CQI Surrey & Sussex: Diverse and inclusive work cultures supported through quality
President of Women in Transport, Katie Hulland will explore how and why the quality profession should help organisations achieve their diversity goals.
The relationship between improvement and reliability
Published: 6 Jul 2018
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
The cost of rework: Finding the key to improving productivity in construction
Published: 24 May 2017
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
CQI unit: Using quality to improve business performance – level 5
Learn to develop a detailed understanding of the complexities of the continual improvement concept, and to become skilled in its application.
CQI unit: Business research – level 5
Learn to conduct valid research, present credible findings and useful recommendations to organisations.
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
Top tips for problem solving with ISO 9001:2015
Published: 9 Aug 2016
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
Improvement through staff engagement
Published: 9 Jul 2016
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.