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The shared struggle of capturing quality costs
Published: 11 May 2018
Robert Oakland, Partner at The Oakland Group, breaks down common challenges and how quality professionals can fuel fact-based decisions.
Leadership – it’s about people
Published: 23 Apr 2018
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Deming Management for Quality (part 3): Decisionology - Statistical Process Control done right
Published: 5 Mar 2018
In the third part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how to conduct a proper analysis of data to provide evidence of what is happening in an organisation, as a basis for effective decision-making.
Leadership for culture change: 12 precepts of proactive leadership
Published: 9 Feb 2018
Mitter Vedu explores strategies to improve employee involvement through top management behaviour and what tools to use to effectively enhance this commitment.
Deming Management for Quality (part 2): Systemology - Everything is connected
Published: 1 Feb 2018
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
Deming Management for Quality (part 1): Knowledgology – Theory of Knowledge
Published: 12 Jan 2018
In the first of a four-part series on Deming Management for Quality, Alan Clark and Tony Korycki explore how Deming’s system of profound knowledge still applies to today’s organisations.
The power read: 5 minutes that could boost your career in quality management
Published: 28 Jun 2017
John Fenner, CQP FCQI, group compliance director at John F Hunt, gives his advice on what it takes for quality professionals to rise to the top.
A new model for apprenticeships in quality
Published: 27 Apr 2017
Nuvia has pioneered a groundbreaking apprenticeship scheme to mould the quality professionals of the future. Quality World magazine speaks to quality manager Ian McCabe, CQP MCQI, about the changing requirements for apprentices and their importance for the future of quality.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals