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Leading a process-based organisation
Published: 5 Oct 2018
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
The pitfalls of failing to prioritise quality
Published: 6 Oct 2017
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
CQI and Crossrail quality report: Mind the Gap
Published: 28 Sep 2016
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
Leading Quality in the 21st Century (ebook)
Published: 1 Sep 2014
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
How quality adds billions to the UK's economy
Published: 9 Aug 2012
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.