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International Quality Awards 2024 finalists revealed
We are proud to present the award finalists for the International Quality Awards 2024.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
ISO introduces climate change requirements to type A management systems standards
The CQI welcomes the introduction of climate change to all type A management systems standards.
Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
In conversation with Steve Cadigan
We talked to HR strategist Steve Cadigan about how best to cope with the rapid changes that organisations are seeing right now.
The effectiveness of corrective action in the construction industry
K. Amarnath takes a look at the effectiveness of corrective actions, especially in the construction industry where tackling nonconformities is a never-ending challenge.
AWE announced as a headline partner for Quality Live 2024
We are proud to announce that AWE is our headline partner for Quality Live 2024. AWE supports the security of the United Kingdom through developing, manufacturing and maintaining the warheads for the UK’s nuclear deterrent, as well as providing unique skills and expertise to deliver counter terrorism and nuclear threat reduction activities.
Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Lead Auditor
The Lead Auditor grade is designed for anyone who has undertaken an IRCA-approved auditing course and has led an auditing team conducting full management system audits since completing their course.