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Why sustainability is important in quality management
The term sustainability can have many different interpretations, especially in business. However, for the CQI, its meaning is simple. Companies with a sustainable approach meet their needs without compromising the needs of their customers, stakeholders or our planet. Sustainability is embedded in their corporate culture. It is part of their values. And it is supported by a robust quality management system.
An Interview with Professor Noriaki Kano
CQI Head of Profession Mike Turner, spoke to world-renowned TQM and quality management guru Professor Noriaki Kano.
Equality, Diversity and Inclusion - The CQI Journey
National Inclusion Week is the perfect time to update our members, staff, partners and stakeholders on our equality, diversity and inclusion (EDI) journey.
There’s a revolution in the air - implications of Covid-19
On 17 September, I spent a fascinating morning with a group of quality leaders from large complex organisations, discussing the impact and implications of Covid-19 and the challenge of disruptive change for quality management. Here are the highlights.
Covid-19: Back to normal or back to the future?
From a variety of positions, governments around the world are trying to kick-start their economies and recover from the constraints of lock-down. But return to what?
Quality that lasts: Is our throwaway society changing?
The eco-design of good quality products is becoming increasingly important. We’ve recently seen more demand for eco-friendly design standards, first for energy efficiency and now for the total lifetime impact that a product has on the world’s resources.
Quality World: Fewer Issues, More Content
Quality World is the CQI’s flagship magazine. It covers news, views and tools on quality management and is a popular member benefit, so why change it?