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Creating sustainable change when implementing improvements
Published: 17 Sep 2018
Dave Droar, CQP MCQI, shares his insight on the common challenges of creating positive change
Innovation – What does it look like in quality environments?
Published: 19 Jul 2018
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.
The relationship between improvement and reliability
Published: 6 Jul 2018
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.
Enhancing construction through digital technology
Published: 25 Jun 2018
Ian Mills and Mike Buss speak to Alicia Dimas about how new technologies are changing the construction industry and helping quality managers to better perform their jobs.
Beyond the quality standards
Published: 29 Mar 2018
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.
The changing nature of quality
Published: 29 Nov 2017
E-Squared is sponsoring the Quality Professional of the Year Award in the CQI’s International Quality Awards. In this sponsored feature, David Key, managing director at E-Squared, answers what change means for the quality profession.
Invalid data – a researcher’s nightmare
Published: 24 Nov 2017
Rashad Issa, PMP, CQP MCQI, project management director for Workplace Options, reports on the CQI’s event Quality in Clinical Trial.
The origins of Lean Six Sigma
Published: 14 Nov 2017
This sponsored feature from Catalyst Consulting Ltd explores the history and techniques of applying a continuous improvement framework. This is an edited extract from Lean Six Sigma for Leaders by Martin Brenig-Jones and Jo Dowdall of Catalyst Consulting
How to conduct an effective root cause analysis
Published: 26 Jul 2017
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.