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Drivers of change and futures thinking tools
Published: 17 Apr 2018
Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.
Planning for different possibilities
Published: 27 Mar 2018
Huw Williams, Principal at SAMI Consulting, talks to Alicia Dimas about how quality professionals should be planning for different future scenarios and what changes are most likely to disrupt their organisations.
Let's talk about the future
Published: 6 Mar 2018
CQI’s first Corporate Connect event of 2018, ‘Scenario Planning and Future’s Thinking’, took place on 22 February in London.
Deming Management for Quality (part 3): Decisionology - Statistical Process Control done right
Published: 5 Mar 2018
In the third part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how to conduct a proper analysis of data to provide evidence of what is happening in an organisation, as a basis for effective decision-making.
Ensuring quality for the Thames Tideway Tunnel
Published: 26 Sep 2017
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.
The importance of the business continuity management system
Published: 24 Aug 2017
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Whole process improvement in construction projects
Published: 30 Jun 2017
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
How I’m engaging 1,000 employees in ISO 9001:2015
Published: 30 Jun 2017
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
The cost of rework: Finding the key to improving productivity in construction
Published: 24 May 2017
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.