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Man atop a pyramid

Hierarchy of improvement

Published: 19 Oct 2023

Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.

Measuring with micrometer for calibration

Calibration – an essential process

Published: 23 Aug 2023

IRCA-certified Lead Auditor Gautam Kumar Maiti PCQI examines the importance of ensuring correct calibration of all instruments at the start of a project.