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IT project communication as a quality risk

Published: 14 Mar 2017

George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

Taking the mystery out of ISO 9001:2015

Published: 23 Feb 2017

The CQI spoke to Lucy Payne, CQP MCQI, quality management consultant at CQI and IRCA Approved Training Partner, Vale Quality Management Services to find out her career advice and how the training clarifies ISO 9001:2015. 

Course code
PR302
Course code
Duration

24 hours (indicative)

Category Quality
Level Professional
Scheme(s)

Leading Enterprise Performance Measurement

This course develops leadership skills to coach and facilitate top management teams in the development of enterprise-wide performance measurement/KPIs for strategic goals and operational process performance.

Course code
PR303
Course code
Duration

40 hours (indicative)

Category Quality
Level Professional
Scheme(s)

Leading Quality Strategy and Planning

This course develops leadership skills to apply quality planning within the context of product/service portfolio management, and facilitate top management teams in the deployment of the strategic management of products/services, quality policies and the roles required.

Course code
FD103
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Risk Management

This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

Course code
FD108
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Stakeholder Communications

This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation.