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ISO 9001 survey reveals users split on change
ISO has published a public report on the results of the ISO 9001 User Survey 2020.
Boosting manufacturing recovery with LPAs
At EASE Inc, Chief Executive Eric Stoop says that layered process audits hold the key to greater product quality and a faster manufacturing recovery.
Building trust in food safety auditing
Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.
Driving clinical improvement in the NHS through audit management
Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.
The benefits of GRAI
Head of Quality Roxann Dawson champions the use of Governance, Risk, Assurance and Improvement (GRAI), alongside other management systems, to help align quality with business strategy.
CQI Hong Kong Branch turns 30
As it celebrates its 30th anniversary, Hong Kong Branch Chairman Ian Streeter CQP MCQI, outlines the achievements of the quality professionals who have been instrumental in the branch’s creation, its growth, longevity and success.
Continuing risk-based audits during a pandemic
Gordon McNeil, IRCA Principal Auditor, has conducted audits globally in a variety of industries, including nuclear, defence, aerospace and civil aviation. He shares his experience and advice on how remote audits can continue to be conducted during the Covid-19 pandemic.
The role of quality assurance in the UK energy sector transformation
For Ivan Ericsson, Head of Quality Management at engineering and management consultants Expleo UK, treating assurance as a strategic tool, rather than just a box-ticking exercise, is critical to the future of the UK energy sector.
Threat to a Ministry of Defence contract
In our latest dilemma, a small business is subjected to an inappropriate ISO 9001 certification audit.
Quality Education - European Quality Congress
Vincent Desmond, CEO at the CQI, discusses the highlights from this year’s European quality conference delivered by the Serbian Association for Quality.