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The correct measurement
Richard Asiedu Ofori, Msc, MBA, CQP, MCQI, Head of the Industrial Metrology Department at Ghana Standards Authority, explains the functions of measurement traceability for coordinating metrological confirmation and why this is important to assure quality in manufacturing and international trade
CQI Avon branch discusses handover strategy
Angela Fumpson, CQP MCQI, Chair of the CQI Avon branch, tells QW about their latest branch meeting.
The latest developments with Annex SL
Mark Braham, CQP FCQI, Head of Business Assurance at the AA, Chair of the MSEG/QS1 (BSI) committee, and Head of UK delegation to ISO/TC176, reveals what happened at the first ever meeting to discuss the limited revision of Annex SL.
Five steps: Transforming your risk register into a quality manual
Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 - Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting your business certified
Quality Management will help to weather the Brexit storm
The term ‘Brexit’ has become synonymous with uncertainty, risk and confusion for both business and society.
Chartered Quality Institute responds to Chartered Institute of Building draft Code of Quality Management
On 25 February 2019 the Chartered Institute of Building (CIOB) published a draft Code of Quality Management.
5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
Quality for 21st century top management
The round table 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, and it was held in collaboration with The Oakland Institute for Business Research and Education
Linking measures to the voice of your customer
Dennis Crommentuijn-Marsh, Director Consultant, Practice Head Data Analytics and Insights at PMI, looks at the process for linking measures to the voice of your customer.
Customer loyalty and the role of the quality professional
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.