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7 hours (indicative)
ISO/IEC 20000-1:2018 Foundation (IT-SM)
This course provides delegates who have an existing, basic knowledge of, or experience in, service management with an understanding of the management systems approach and the requirements of ISO/IEC 20000-1, and to provide a basis for delegates who wish to go on to complete CQI and IRCA Certified IT-SM Auditor Training courses.
40 hours (indicative)
ISO/IEC 20000-1:2018 Lead Auditor (IT-SM)
This course provides delegates with the knowledge and skills required to perform first, second and third-party audits of service management systems against ISO/IEC 20000-1, in accordance with ISO 19011, ISO 17021-1, as applicable.
8 – 16 hours
ISO/IEC 20000-1:2018 Auditor Transition (IT-MS)
All IRCA Certificated ITSMS auditors, irrespective of grade, are required to ensure their knowledge, skills and experience pertaining to ISO 20000:2018 are current by the end of the three-year transition period in 2021.
8-16 hours
ISO 50001:2018 Auditor Transition (EnMS)
This course brings auditors up to date on the revised version of ISO 50001 and the skills needed to audit against the new standard and includes a 30-minute test.
The correct measurement
Richard Asiedu Ofori, Msc, MBA, CQP, MCQI, Head of the Industrial Metrology Department at Ghana Standards Authority, explains the functions of measurement traceability for coordinating metrological confirmation and why this is important to assure quality in manufacturing and international trade
CQI Avon branch discusses handover strategy
Angela Fumpson, CQP MCQI, Chair of the CQI Avon branch, tells QW about their latest branch meeting.
The latest developments with Annex SL
Mark Braham, CQP FCQI, Head of Business Assurance at the AA, Chair of the MSEG/QS1 (BSI) committee, and Head of UK delegation to ISO/TC176, reveals what happened at the first ever meeting to discuss the limited revision of Annex SL.
Five steps: Transforming your risk register into a quality manual
Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 - Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting your business certified
Quality Management will help to weather the Brexit storm
The term ‘Brexit’ has become synonymous with uncertainty, risk and confusion for both business and society.
Chartered Quality Institute responds to Chartered Institute of Building draft Code of Quality Management
On 25 February 2019 the Chartered Institute of Building (CIOB) published a draft Code of Quality Management.