Search
Search our content by date or relevance.
The importance of human behaviour in healthcare
Hing-yu So, CQP FCQI, Services Director of Quality and Safety at New Territories East Cluster, Hong Kong Hospital Authority, explains how a focus on human interaction can improve patient safety.
BS 9009 – 2019 open for consultation
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
What measures should you be recording?
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
Tiago Geraldes-Rodrigues
“CQI membership verifies that you have the right attitude and drive to succeed as a quality professional”
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on 29 January in London, held in collaboration with Shirley Parsons Limited (SPL).
The origins of the CQI – 100 years
The Chartered Quality Institute (CQI) is celebrating its centenary this year. Many things have changed during these 100 years, but do you know how it all started?
Quality’s journey
Throughout the coming year, the CQI will be releasing a series of videos discussing the changing face of quality over the past 100 hundred years.
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on the 29 January in London, and was held in collaboration with Shirley Parsons Limited (SPL).
ISO 9001:2015 - your free white paper
Thank you, here is your free white paper on the report ISO 9001:2015 - Understanding the International Standard.