Quality conscience: Doing the right thing
World Quality Week is an annual campaign celebrated by the CQI, which raises awareness of the quality management profession globally. This year, from 7-11 November, our focus will be on quality conscience.
Increasingly, organisations are expected to expand their scope of responsibility and to do the right thing, not only for the shareholder/taxpayer, customers and staff, but the environment and society at large. This demand for businesses to use conscience in their decision making at every level creates more difficult ethical dilemmas.
Quality management is not only about designing and improving the quality of product and service, but also about the methods organisations employ to deliver them to customers and stakeholders across their value stream. This year’s World Quality Week theme provides an opportunity to reflect on how corporate culture and conscience can help or hinder an organisation to make decisions and ‘do the right thing’ for all stakeholders.
About World Quality Week
Previously, the CQI devoted one day in November for its world quality celebration. Since November 2021, we have moved to a week-long campaign.
Each year, we announce a new theme that covers a range of issues and topics relevant to the profession for you to develop and promote. However, you may want to interpret the theme in a way that complements your corporate strategy and initiatives.
Our key aim is to fly the flag for World Quality Week, to produce tools and assets for you to use, and to ask you to spread the word.
In the past, we have seen competitions, awards, conferences, webinars, podcasts, discovery sessions and even supply chain initiatives.
As a World Quality Week ambassador, you can be an individual, a local business unit, a team or an entire company.
- 2021 - Sustainability: Improving our Products, People and Planet
- 2020 - Creating customer value
- 2019 - 100 Years of Quality (CQI centenary)
- 2018 - Quality: A Question of Trust
- 2017 - Celebrating Everyday Leadership
- 2016 - Making Operational Governance Count
Let’s use #WQW22 to highlight how quality and the quality profession can help make society better.