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Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.

The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.

ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.

How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
Who is making the transition?
Our global survey shows that auditors are taking IRCA Certified Transition Training to improve their employability and stay on the register.

The dangers of cowboy certification
In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry. He speaks to UKAS about the value of accreditation and the pitfalls for organisations tempted to cut corners.

The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.

Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals

Behind the scenes: revising ISO 9004
Mark Braham, FCQI CQP, reports from Rotterdam where he was the CQI category A liaison for ISO/TC 176, the committee revising the quality management standard.