Our volunteer network is made up of the following core groups. There are opportunities for all members to get involved, regardless of their career level and sector.


Branches are the link between the CQI and its members in local areas around the UK, and Ireland and Hong Kong. Run by volunteers, our branches meet regularly for talks, seminars and visits to local businesses, providing opportunities for networking and sharing information and ideas on the latest quality tools and techniques. All of our branch events are listed here.

The following branches are looking for volunteers to join the team:

  • East of Scotland

  • Gloucester

  • South Anglia

  • Southern

  • Surrey and Sussex

To find out more about volunteering contact volunteering@quality.org

Special Interest Groups 

Special Interest Groups (known as SIGs) give our members the chance to share knowledge, learn and influence policies and best practices relating to quality in a range of specialist sectors, topics and within demographics. 

Find out more about each of our SIGs.

We are currently looking for committee members for the following SIGs:

  • Rail SIG

  • Deming SIG

  • Defence SIG

Email volunteering@quality.org if you would like to volunteer your time with a branch or SIG. 

Membership Council 

The CQI Memberships Council’s role is to manage the appointment and removal of CQI Board of Trustees in line with the CQI Royal Charter and Bye-Laws. The Council ensures the good governance and operation of the CQI branch network and other membership networks. It is their duty to advise the board and/or the executive on all matters that are relevant to the membership. 

Standards Panel

The CQI Standards Panel is a group of standard and subject matter experts that participates in creating and revising quality and auditing-related standards for the benefit of CQI members and IRCA auditors. 

Its duties include:

  • harnessing the expertise of CQI members and IRCA auditors in the development of national and international standards
  • sharing insight with CQI members and IRCA auditors
  • influencing and informing CQI standards policy
  • identifying opportunities for the CQI to participate in standards development
  • advising on the implications of standards changes for CQI products and services

For further information, email ISO@quality.org


The CQI has recently launched a bespoke mentoring platform for all of our members. If you would like to give back to the profession and mentor the next generation of professionals you can sign up here

Board of Trustees 

The Board of Trustees is the primary governance body of the CQI and is ultimately responsible for directing the activities of the CQI. The Board of Trustees employs the Chief Executive, who recruits and manages the Executive. 

One-off volunteering Opportunities

We understand that not all of our members have the time to dedicate to a long-term volunteer role. If you only have an evening, a few minutes or occasional time to get involved there are still activities you can take part in. 

  • Volunteer speaker 
    Have you got a topic you want to share with the wider quality profession – volunteer to speak at one of our many branch and SIG events across the country.  
  • If you only have five minutes to spare there are a few things you can do, too:

If you would like to find out any more about any of our volunteering opportunities, please get in touch at volunteering@quality.org 

Why our volunteers do what they do

Suzanne Hill, Secretary of Derby and Nottingham Branch & Vice-Chair Membership Council: 

“By volunteering, I can actively contribute to the CQI’s direction and governance; for me it is especially important to encourage and mentor the next generation of quality professionals to achieve professional recognition and to help broaden their experiences beyond their current education and employment opportunities.”

Jon Adshead, Chair of the Construction Special Interest Group: 

“I volunteer to…develop my knowledge and understanding in an industry context and learn from my peers; to find different ways to approach issues that arise in the organisation I work for; to develop my personal networks and broaden my horizons by contact with quality professionals from all spheres of business.”

Cathryn Valentyn, Chair of Southern Branch, and part of the Membership Council:

"Volunteering makes a difference and satisfies a passion for quality that can be shared and passed around as a way to stay involved in the profession. Volunteering has given me more confidence and helped me to develop new skills and insight. It has increased my network both inside and outside my organisation...but mostly I volunteer because it’s fun."

Neil Stanbury, Head of Quality (Babcock International Group) and Defence SIG chair:

“The main drivers for me to volunteer and become more involved in the work of the CQI, initially as a member of the Defence Special Interest Group (DSIG) and now as its Chair, were twofold. Firstly, it was a desire to help influence and shape the future direction of the quality profession; without like-minded people willing to give up their time and share their experience with others, progression is often not as sustainable as it could be. The second reason was to continue my own personal development; I think that it is important to recognise that we can all continue to learn, no matter where on the career pathway we happen to be.”