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Privacy Notice

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We take your privacy seriously.

The CQI and IRCA website,, its subdomains and microsites belong to the Chartered Quality Institute (CQI).

We’re registered under the Data Protection Act 1998 and comply with all applicable data protection law whenever we handle your personal data.

The General Data Protection Regulation (GDPR) came into force on 25 May 2018. All of our members received a Notice of Processing that details what we do, and don't do, with their data. Their notice is available in the members section of our website.

This Privacy Notice is for users of our public access website. We’re committed to protecting the privacy of those using our sites and the confidentiality of the personal information that our members and website users give us. We take appropriate technical and organisational security measures to protect your personal information. We always endeavour to make sure that the information we hold about you is accurate and up to date.


We may place a cookie on your computer when you visit our website.

Third parties

The CQI never sells personal information to third parties.


The CQI provides links to other websites. This privacy notice applies only to our websites and to the microsites owned by the CQI. We are not responsible for any use of your personal information that you provide to third party websites which may be accessed from this website.


The CQI has taken appropriate technical and organisational measures to ensure we have militated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data. Security audits of our websites and database services are completed by a CREST registered consultant to help ensure that data we hold is protected.

Contact us

The GDPR gives you a number of rights with respect to your personal data, including the right to access any personal data that the CQI may hold about you.

Please send comments or requests to:

The Data Controller 
The Chartered Quality Institute Third floor 
90 Chancery Lane,
London WC2A 1EU

We have appointed IT Governance Europe Limited to act as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR), or have any queries in relation to your rights or general privacy matters, please email our Representative at [email protected]. Please ensure to include our company name in any correspondence you send to our Representative