Contact the CQI

Coronavirus update

Please be advised that as of 17 March the CQI will be operating remotely. Our offices will be closed until further notice but it is business as usual and we aim to maintain the services of the CQI throughout this period.

Although we are accessible via phone please email where possible.

In order to help us deal with your query in the most effective way, please contact the relevant department using the contact details listed.

Existing CQI members

For enquiries about your membership, forgotten passwords and login issues, Quality World subscription, CPD, branches and special interest groups:
+44 (0)20 7245 6866
membership@quality.org

Existing IRCA members

For enquiries about your membership, forgotten passwords and login issues, Quality World subscription, CPD, branches and special interest groups:
+44 (0)20 7245 6866
auditors@quality.org

CQI membership applications

For enquiries about joining, grades and criteria:
+44 (0)207 245 8600
applications@quality.org
or apply for CQI membership here

IRCA membership applications

For enquiries about joining, grades and criteria:
+44 (0)207 245 8603
applications@quality.org
or apply for IRCA membership here

CQI and IRCA Certified Training

For enquiries about CQI and IRCA Certified Training courses:
+44 (0)20 7245 8606
training@quality.org

Approved Training Partners (CQI and IRCA Training)

For enquiries or to see specifications of individual courses:
+44 (0)20 7245 8606
training@quality.org

Education

For enquiries about studying CQI qualifications - CQI Diploma and Certificate:
+44 (0)20 7245 6877
education@quality.org

Advertising enquiries – Display

For enquiries about advertising on the website, Quality World magazine or email newsletters:
Redactive Media Group
+44(0)20 7880 7555
qualityworld@readactive.co.uk

Advertising enquiries – Recruitment

For enquiries about advertising on Quality Jobs, Quality World magazine or email newsletters:
Redactive Media Group
+44(0)20 7880 6215
qualityjobs@redactive.co.uk

Press and media queries

+44 (0)20 7245 8540
marketing@quality.org

Quality World and Knowledge

For enquiries about our print and online content, or to pitch an idea for an article:
+44 (0) 20 7245 8565
editorial@quality.org

How to make a complaint

To make a complaint about the CQI or one of its associated members or organisations visit the How to make a complaint page.

How to find us

CQI headquarters are located in central London, close to Holborn. Our offices can be found at:
2nd Floor
10 Furnival Street
London EC4A 1AB

See Google Map

By Tube - Chancery Lane (Central line) is the nearest London Underground station. Furnival Street is less than two minutes walk from the tube station. Leave Chancery Lane station via exit 3 and continue straight ahead. Furnival Street is on the right, after the outdoor clothing and equipment shop 'Blacks'.

The CQI is also approximately 10 minutes walk from Holborn station (Central and Piccadilly lines) and Farringdon (Metropolitan, Circle and Hammersmith & City lines, as well as Thameslink trains). For directions, you can visit Transport for London's Journey Planner.