Contact the CQI
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We’re a friendly team waiting to respond to your enquiry. To make sure you get through to the right department, please select from the details below:
The CQI office is open:
Monday to Thursday 09:00–17:00 GMT
Friday 09:00–16:00 GMT
Existing CQI and IRCA members
For enquiries about your membership, forgotten passwords and login issues, Quality World subscription, CPD, branches and special interest groups:
+44 (0)20 4566 5156
[email protected]
CQI and IRCA membership applications
For enquiries about joining, grades and criteria:
+44 (0)20 7245 8600
[email protected]
Apply for CQI membership here Apply for IRCA membership here
CQI and IRCA Certified Training and Approved Training Partners
For enquiries about CQI and IRCA Certified Training courses, specifications of individual courses or studying CQI qualifications (CQI Diploma and Certificate):
+44 (0)20 7245 8600
[email protected]
CQI and IRCA Exams
For enquiries about online exams:
Please complete our online help request form.
CQI Professional Networks
For enquiries about our branches and Special Interest Groups (SIGs) or becoming a CQI volunteer:
+44 (0)204 566 5158
[email protected]
[email protected]
CQI Learning Platforms
For enquiries about the Quality Learning Hub, the Quality Careers Hub, the Mentoring system or the e-library:
Advertising enquiries
For enquiries about advertising on the website, Quality World magazine or email newsletters:
Russ Joy
+44(0)1223 378024
[email protected]
Quality World and Knowledge
For enquiries about our print and online content, or to pitch an idea for an article:
+44 (0) 20 4566 5176
[email protected]
International Quality Awards
Press and media queries
+44 (0)20 7245 8600
[email protected]
General enquiries
+44 (0)20 7245 8600
[email protected]
How to make a complaint
To make a complaint about the CQI or one of its associated members or organisations visit the How to make a complaint page.
How to find us
CQI headquarters are located in central London, close to Holborn. Our offices can be found at:
Third floor
90 Chancery Lane,
Holborn,
London WC2A 1EU
See Google Map
By Tube - Chancery Lane (Central line) is the nearest London Underground station. 90 Chancery Lane is a six minutes walk from the tube station. The CQI is also approximately 10 minutes walk from Holborn station (Central and Piccadilly lines) and Farringdon (Metropolitan, Circle and Hammersmith & City lines, as well as Thameslink trains). For directions, you can visit Transport for London's Journey Planner.
