Who we are, what we do, and our vision for the world.

Our mission

The Chartered Quality Institute (CQI) is a global professional body advancing the practice of quality management in all sectors.

Our vision

A world in which all organisations optimise value for their stakeholders through excellence in governance, assurance and improvement.

Watch our video for a short summary on who we are and what we do.

The CQI is the chartered body for quality professionals. We improve the performance of organisations by developing their capability in quality management.

With members all over the world, we are uniquely placed to define and lead the quality profession, setting the standards for its capability and scope through the CQI Competency Framework. We encompass the whole quality community, including quality management professionals (CQI members) and management systems auditors, through our specialist division IRCA (the International Register of Certificated Auditors).

In partnership with our stakeholders, we support the development of good governance, agile assurance and a culture of continuous improvement through membership services, training, learning and thought leadership.

Established in 1919 as the Institute of Quality Assurance, we gained a Royal Charter in 2006 and became the CQI shortly afterwards in January 2007. The CQI is the only organisation in the world that can award chartered status to quality professionals – an unrivalled mark of excellence.

As a registered charity (no. 259678), the CQI exists to benefit the public by advancing education in, knowledge of and the practice of quality in industry, the public sector and the voluntary sectors.

Find out more about the CQI - watch our video