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I hear this a lot when auditing...
Published: 25 Apr 2024
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
Nonconformity – not the end of the world?
Published: 6 Feb 2024
When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why
The importance of gap assessments in auditing
Published: 11 Jan 2023
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.