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I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
The effectiveness of corrective action in the construction industry
K. Amarnath takes a look at the effectiveness of corrective actions, especially in the construction industry where tackling nonconformities is a never-ending challenge.
Nonconformity – not the end of the world?
When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.