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2020 Quality Team of the Year winners and finalists

Meet the 2020 International Quality Awards Quality Team of the Year winners and finalists

Three teams of quality professionals who have contributed most to their organisation through governance, assurance, improvement, leadership and context.

Meet the winner: Ministry of Defence, Defence Equipment and Support Team


DE&S are the procurement arm of the Ministry of Defence. From clothes to carriers, food to fighter jets, DE&S ensure the UK military customers – the Royal Navy, the British Army and the Royal Air Force – have the equipment and support they need to carry out their duties effectively.  

The MOD Technical Assurance Team, who created a management system in a matter of weeks and who, through their rigour, skill, and determination, saved the UK over £2 billion by reducing the rejection rate of PPE to less than 0.13%. This team is a perfect demonstration that quality is delivered through people.

Judges comments

Meet the finalists


Ferrovial Agroman Q6 Heathrow Project Team, UK

Ferrovial Construction Q6 Team have continuously improved their KPI and Client Satisfaction since the start of Q6 Heathrow on 2014. This has been achieved by focusing on Client Needs, going beyond Construction Industry standards. The improvements and innovations made through collaborative working approach has helped providing Value to their Client. 

Jacobs Global Quality Team, UK

Jacobs has supported the defence sector for over 60 years and are known for our outstanding achievements in quality, performance and safety. With a focus on long-term, ongoing client relationships, many of their government and commercial defence clients retain Jacobs service across multiple projects, resulting in successful partnerships. 

See what our other winners and finalists had to say