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2020 Volunteer of the Year winner

Meet the 2020 International Quality Awards Volunteer of the Year winner

An individual who has demonstrated that they are an exceptional volunteer, displaying dedication and enthusiasm for volunteering, and making a positive impact on people or a project while furthering the CQI’s mission and vision.

Meet the winner: Suzanne Hill CQP FCQI


Our Volunteer of the Year award went to Suzanne Hill. Suzanne has been a member of the CQI for over 12 years and started volunteering with the Advisory Council. Since then, Suzanne’s volunteering has expanded considerably and is now Chair of the Derby and Nottingham Branch, Chair of the Nomination Committee, Vice-chair of the Membership Council and an active mentor on the CQI mentoring scheme.

Member Engagement Executive, Lisa Mudzikisi, sat down with Suzanne Hill, to hear all about her achievements:

The winner has certainly lived up to the spirit of the award, by chairing their local branch, being a member of the regional steering committee and being vice chair of the Membership Council. They also led the development of the CQI’s Quality STEM ambassador programme to promote quality as a profession in secondary schools. They have also managed to find time to mentor several people to achieve the Fellow grade of membership.

Judges comments

See what our other winners and finalists had to say

Volunteer at the CQI

Volunteers are the lifeblood of the CQI. Find out how you can support the quality profession, shape its future and learn from your peers.