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World Quality Week 2024 Highlights: From Compliance to Performance

Published: 26 Nov 2024

World Quality Week 2024, took place between 11-15 November, and was a dynamic celebration of quality’s pivotal role in driving innovation and success. The theme, ‘Quality: From Compliance to Performance,’ explored how a strategic focus on quality helps organisations navigate complexity, foster resilience, and shape the future of industry. 

The Impact of Quality

World Quality Week 2024 drove exceptional engagement, amplifying our message globally. Here’s a snapshot of this year’s achievements: 

  • Official World Quality Week 2024 Video: fantastic engagement with over 10k views.

  • Social Media Engagement: outstanding reach of 4 million, 16 million impressions and 70.9% positive sentiment.

  • Blogs and Articles: 11,342 views, with over 8,000 driven by blog posts, created in collaboration with members and industry thought leaders.

A collective effort: cementing quality as strategic enabler  

We supported quality professionals during World Quality Week 2024 by hosting two engaging spotlight webinars. These sessions, led by renowned experts Willy Vandenbrande and Mott MacDonald, delved into the shift from compliance to performance, offering valuable insights and practical strategies. By fostering discussions on innovation, resilience, and leadership, we empowered attendees to elevate quality practices and drive impact within their organisation.

 

Community participation: Global impact 

World Quality week banner

World Quality Week 2024 wasn't just about webinars; it was about the collective effort of quality professionals worldwide. Branches organised their events, contributing to the global celebration of quality. It was heartening to see quality professionals come together, learn, and collaborate, fostering the spirit of excellence. This global movement demonstrated the power of collaboration in driving quality excellence and shaping a better future. 

Outstanding effort from the global quality community during #WorldQualityWeek 2024. Social media was on fire and buzzing with insights and examples tackling the question, ‘Why shift from compliance to performance?’ The answer is clear: every £1 invested in strategy-aligned quality management delivers a remarkable £16 boost in productivity and £6 in revenue. A true testament to the power of quality as a strategic driver.

Vince Desmond, CEO

DJ Lean’s Eight Encore - Quality from Compliance to Performance 

For eight consecutive years, Dennis Heng, better known as DJ Lean, continues to amaze us us with his musical brilliance. His latest creation, Quality: From Compliance to Performance, captures the essence of quality and this year's World Quality Week theme through evocative melodies and stunning visuals. 

This musical odyssey celebrates Singapore’s transformation from its post-independence challenges to its rise as a global powerhouse, underscoring the pivotal role of quality in shaping its success story. 

You can watch the music video here

From Quality to Family Bake Off 

Once again Hussain Ali, CQP MCQI, and his daughters premiered a short film inspired by the Great British Bake Off, celebrating quality through the perspective of the next generation of quality professionals. The film highlights that quality is not just a professional pursuit, but a way of life that transcends generations. 

Check out the short film here 

The importance of having the right culture

We spoke to Omar, Senior Quality Manager at Ferrovial Construction and a key member of our Construction Special Interest Group, about what quality means to his team. His response: "It is important to have the right culture."

Check out the short film here 

Beyond one week

World Quality Week 2024 reinforces that quality is far more than just a ‘buzzword’; it is a cornerstone of enduring success and societal progress. This year’s theme, ‘Quality: from compliance to performance,’ encourages us to evolve beyond basic standards and embrace a culture of continuous improvement that drives high performance across industries. 

Looking ahead, the quality community remains steadfast in its commitment to leveraging quality as a transformative force for a better future. While World Quality Week may have concluded, the 2024 resources page will remain available, offering valuable insights into this year’s theme and providing ongoing support in our shared journey towards excellence. 

As always, in the lead-up to and throughout World Quality Week, quality professionals worldwide showcased their passion and commitment to championing quality and 'doing the right thing.' Here’s a summary of your incredible contributions.

World Quality week quotes