Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
The vital role of UKAS accreditation in Covid-19 testing
UK Covid-19 testing laboratories should all be accredited, whether in the public or private sector, to maintain standards and create consumer confidence. However, some private laboratories are slipping through the net.
Keeping quality at the heart of care and support services
When the Covid-19 pandemic hit the UK, Ability Housing Association had to work out how to keep its residents safe – and make them feel safe, as CEO Jeff Skipp explains.
Why military veterans make good auditors
Mark Walsh CQP MCQI, Technical Director at Q-SYS Solutions, argues that a military background can be an asset for auditing.
The continuing relevance of ISO 9004
ISO 9004 should be seen as more than pure guidance if it is to help ensure standards for today’s organisations, says Richard Green, Senior Consultant at Kingsford Consultancy Services.
Quality assurance in the supply chain
At global supply chain service group Czarnikow, CEO Robin Cave says a philosophy of continuous improvement leads to consistency of quality.
Is cybersecurity the next big thing for quality professionals?
Andrew Nichols, Quality Programme Manager at Michigan Manufacturing Technology Center, argues that data breaches can be disastrous for small and medium-sized enterprises (SMEs). It’s time for quality managers to look at how their management systems can help protect their business.
Why quality assurance is a vital ingredient for a UK nutritions business
Cambridge Commodities takes a “no-nonsense” approach to ensuring transparency in its quality operations, says the firm’s Head of Quality and Technical Becky Smith.
Building trust in food safety auditing
Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.
Driving clinical improvement in the NHS through audit management
Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.
The benefits of GRAI
Head of Quality Roxann Dawson champions the use of Governance, Risk, Assurance and Improvement (GRAI), alongside other management systems, to help align quality with business strategy.
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